One of the springs broke on the garage door and Matt came over promptly at the arranged time. He went above and beyond by explaining everything and did not try to upsell but just pointed out other parts that may fail in a year or two. He even adjusted, lubricated and tuned the parts. The charge was also reasonable with a 10% discount for first time call as per their website. I would definitely recommend this business. They accept cash, check or credit cards. Prompt, Efficient and Honest. What more can you ask.