Walgreens

This Walgreens location is very convenient for me as it is down the street from my job. The store is always clean and the staff are extra friendly. Beverly, the pharmacist is awesome! Every year this Walgreens offers onsite flu shots for our employees and are always pleasant to work with.
I’ve only had one annoying experience with this Walgreens and it was with regard to their policy with purchasing Visa gift cards. It is Walgreens policy that they require cash or debit cards to purchase them. This was such an inconvenience for me as I had a company credit card that I needed to use to purchase on behalf of the company. Purchasing a Visa gift card, specifically a Vanilla gift card there are no exclusions to tender that to be used for forms of payment. So this is a Walgreens specific policy in place.
I realized upon going back to work and sharing my experience that other employees had no issue purchasing Visa gift cards with their company provided credit card. So it seems Walgreens employees don’t consistently follow their own policies, only when it’s convenient for them.
No worries, moving forward I use Kroger on Middlebelt and 11 mile as my go to place for these purchases.

I’ve been coming to this location for years and the customer service is almost always top notch. There have been a few issues at the pharmacy, however the manager and staff have been able to correct the mistakes in a timely fashion.
Jasmine is one of their top employees! She is very helpful and mindful to greet all customers with a warm welcome.

I have used this pharmacy for years and I agree that they are nice and helpful, but I also agree that they could be better staffed and more efficient. This is especially true of the drive-​thru. Whatever you do don’t ever, ever, ever go through the drive-​thru. They largely ignore the drive-​thru customers and once you are in the line, there is NO escape. You are just stuck waiting. I have waited over ½ hour with only one person in each lane at the windows, ahead of me.

I’ll start by saying that the staff is very friendly here, and I will not take that away from them.
The problem is the pharmacy. They are always understaffed. There’s always a very long wait to pick prescriptions and OTC items up whether inside or at the drive-​thru. Today was a perfect example: my husband is not feeling well so he dropped off 2 prescriptions. We received no text notification to let us know it was ready. He called and was put on hold for 25 MINUTES! I told him to call the store and ask for someone to go back and find out. After being transferred 3 different times, the store manager finally confirmed his prescriptions were ready. Unacceptable.
In the 2 years we have lived in this area, their computer systems have gone down where we couldn’t even pick up our prescriptions.
I have used Walgreens for years but think it’s time to find a new place for my family’s prescriptions.

The pharmacy customer service here is terrible. I have taken perceptions here and am always greeted with an attitude or ignored.
Management should train the staff to greet their clients with respect and a smile. Employees attitudes should be put in check…

I’m definitely a fan of this location! I always come here to get my prescriptions filled. The pharmacy is generally quick, and when I opt for the drive-​thru, there generally aren’t cars in the line.
I’m not usually picky in terms of location for my photo orders, but they’re good here. Sometimes I’ve had to wait a ridiculously long time to be waited on, but other times it’s been an average wait time. All the locations I go to (Southfield, West Bloomfield & Farmington Hills) don’t seem to have their photo counter readily staffed, so there’s always somewhat of a wait.
One thing I will say about their photo department — I ordered 2 11×15 prints. When I went to pick them up, the lady couldn’t find them. Eventually she did find them, and ended up giving them to me for free because they didn’t have a «tag» on them to be rang up. I was pretty excited about that. I hope that might happen to me again someday.
Staff is friendly. Store is clean. Shelves are stocked. Never had an issue. What more can you ask for?

Always reliable, decent pricing and friendly service.
Not much else to say about any Walgreens.
My go to pharmacy with everything I need.
Close to home too. Take a deep breath as you can smell that great slider joint across the street!

Love this drugstore. In the pharmacy is Bev. Omg shes wonderfullll I have 4 kids and loads of questions for her all the time. She is patient and informative.