Stanley Steemer

I booked a cleaning for my living room furniture. Jose Maceda and Alberto Gamero came and did my cleaning. They were very professional, polite and did a good and thorough cleaning. They were also very detailed in their cleaning, which is something I really appreciate. Would definitely book them again if I ever need any future cleanings!

Appreciated scheduling on a Saturday, and they arrived within about 2 hours of booking. They must have had an extra spot or cancellation. We had to ask them to move the furniture. In previous visits they moved the furniture without having to ask. They cleaned the carpets to a spotless condition, and got up the stains from the dogs, and sold us a $ 60 deodorizer product to protect from future presents from the puppies. Workers were friendly, but make CERTAIN to clearly define the areas to be cleaned, the furniture to be moved, and where you want the furniture props to keep the legs off the carpet. Will certainly use them again in the next 90 – 120 days.

I booked online the night before and was happy they could come so quickly. The guys were polite and knowledgable. They got pet stains out of my carpet and left it smelling fresh. Made a suggestion about a protector to help keep the carpets clean going forward but did not try to pressure me when I said I wanted to think about it. I thought the price they charged was fairly low. I gave them a good tip!

I was pleased to see that I could get same day service on a Friday afternoon. I only got the tile & grout cleaning service this time, but in the past I have had the carpets cleaned. Even though the grout cleaning job was completed satisfactorily, the constant up-​sell tactics continue to annoy me. I was quoted a price on the phone based on my kitchen square footage, but when the crew arrived at the house, they wanted to charge me extra saying the room was bigger and price would double (with the sealing)! I was hoping this tactic was just an exception in my past carpet cleaning service, but now I see it is standard practice. As another review said, it leaves a bad impression and I plan to use alternate companies in the future.

I was able to get same day service on a Saturday! I was happy with the tile & grout cleaning service provide by Kiefer and Alfredo. They moved a few chairs for me and worked quickly.
I will call them again.
I wanted to do the color seal on the grout but it was over $ 1K.

This was the worst carpet cleaning job I have ever had. In and out in 15 minutes. The most obnoxious worker named Tyler would not stop nagging me about signing up for a $ 400 one year cleaning contract, he just would not stop. I will never use Stanley Steemer again.

Very affordable. Very friendly. Very knowledgeable. I had a great crew come out and clean the carpets and explain what kind of stains I had and how to keep carpets looking good.

They were great. They let me reschedule once without complaining. I got an email confirmation. They gave me a call about 30 minutes before they got here. They were on time. They were friendly. They did a good job. They moved what I asked them to move. They asked several times whether I wanted certain things I had moved into the kitchen before their arrival moved back. The carpet is clean and smells great.

They were about 7 – 9 minutes late for their time window. They were very polite even after I fussed a little about the timing. I did get a call saying they were on their way. Their website was fairly easy to use. I subtracted a room from the original quote, so for two rooms and a hall it felt that the price ($ 205) was a little high, but because I got the deodorizer I’m not sure. There may have been a discount I lost by subtracting the room. They were very fast-​so I’m not sure that they pre-​vacuumed, I was working in a back room. But all and all they were nice and professional. They offered to help move anything I needed, and volunteered to move some large chairs back I had placed in the kitchen – which they did with plastic under the chairs’ feet. The carpet looks great, although at around six hours later it is still not totally dry. It smells good. I don’t like a lot of deodorant smell. Febreeize usually annoys me. But this is nice. I would use them again.

Decent service, but if you find a technician you like, be sure to request them. I had a different tech than previously today, and though they did a good job, this particular tech just wasn’t as friendly as previous techs.
And setting up a contract with them is the least expensive way to go.

I contracted Stanley Steemers to come clean my grandmothers carpet, in Dallas. They were very professional, very timely and offered a 10-​day guarantee that my grandmother has already USED, once. She had a stain that came back up … They promptly returned and recleaned the carpet with NO questions the same day she called. Did an awesome job. I’m a firm believer in you get what you pay for. I would recommend them, highly.

My family is moving into a rental house, and we did not trust the previous tenants to do a good job cleaning before they left. Even though the carpet was cleaned before our move-​in, we got our own carpet cleaner. We scheduled the first appointment of the day so the crew was supposed to arrive between 8 and 9:30 AM … actual arrival time was 9:20 AM. An estimate was provided when the appointment was scheduled, but for too many rooms. When the crew walked through the door, they immediately commented that they could smell a dog and recommended a deodorizer treatment. After the inspection was complete, and it was determined the estimate was for too many rooms, some misleading math was used to convince my wife the deodorizing treatment would cost less than the actual bill revealed. Even though the job was completed satisfactorily, the misleading up-​sale tactics left us with a bad impression so we will not make use of this company when we move out.