Radisson Hotel

I just had the most amazing birthday party at the Radisson. The meal was perfect. Service was top notch. Josh was an excellent server.

Unorganized and unprofessional. We were told we didn’t need reservations for Easter brunch (twice) and were turned away when we arrived. Nobody addressed my complaints. One month later and nobody has contacted me.

Initial observations and impressions of the Radisson Hotel in Fargo are generally positive. The lobby and eating areas have recently undergone renovations. The changes show through with brighter colors, updated seating and furniture, and various other updates. Upon check-​in to the Hotel around 9 PM the staff member was pleasant and efficient. Despite receiving numerous calls the moment I approached the desk. She made it a point to acknowledged and thanked me for concierge status. She did miss an opportunity to mention that I had been upgraded to a higher end room and that breakfast was covered. But no drink coupons had been provided from this Radisson. Something I have grown fond of from previous stays on other properties catering to top tier guests.
After moving away from the lobby to the elevator banks the age of the hotel begins to show. The updated bright colors of the lobby turn pasty and dull on the wall and floors. Nearly matching the neighboring buildings stone facades color tones which are equally dull and uninspired. Despite the colors and some wear the materials have resisted times effect relatively well. But if you are looking you will notice bits of carpet that pull up or very small nicks in the walls or wood trim. By no means should these items deter you from staying at the property.
Each of the three elevators worked well. No significant delays had been encountered even during the busy hours. The parking garage is directly behind them, making for a very short walk with your luggage.
The corner room was surprisingly spacious. With a large whirlpool bath tub, microwave, coffee maker and mini fridge. Ample counter space made putting all of my travel items into lower level dresser draws unnecessary. I appreciated that. The king sized sleep comfort bed awaited me. Upon first sitting down, I thought I had mistakenly landed on a slab of marble. You will have to use the controls to reduce the firmness to your comfort level. Once that was completed the mattress was more in line with my expectations.
The TV was large and setup with Comcast. Plenty of channels to choose from including HBO.
The design of the room feels off somehow. The light switches by the bed cannot be easily reached when lying down. So be prepared for a few good yoga stretches. Two main light switches are in places. They control the power to all of the other ancillary lights in the room. This makes getting the lighting right nearly impossible without having to get out of bed. Once you do get just right, the maids will rest everything.
The bathroom counter is set low so if your 5’8 or above it me a bit awkward to shave but not a showstopper.
No issues with the wireless internet connections from any of my devices.
Pros:
Ideal location downtown. Just walk out the main door, up one street to Broadway, the turn right or left.
The location puts a fairly wide array of restaurants immediately within reach. The majority are average or above In terms of service and venue.
The In house restaurant provides mediocre food and service; however the prior comments are adversely impacted by high prices which are unjustified. If you are staying for business or enjoy top tier status with Club Carlson the impacts become les of a factor.
Rooms or at least my room was abundantly spacious. With microwave, coffee maker, and mini fridge. Thank You!
The shower had ample water pressure and flow while being at a comfortable level.
Black light review did not turn up anything out of the ordinary. The standard hard water buildup on the shower-​heads, a little bit of food stuffs on the microwave and on the walls near the trash cans. All invisible to the naked eye. Everything else was spotless.
The staff and management always rose to the occasion, even when intentionally challenged. Either at the front rest, bar, maid service or restaurant.
Cons:
Staff are young or college students. Not a bad thing directly. But they tend to be shy and have to be directly engaged in most cases. Especially the front desk. If you are walking out of the elevator in the lobby don’t expect a big smile or hello Mr and Mr Smith. Instead front desk staff prefers to hunker down with busy work but rising to the occasion when needed.
Zest does not open until 6:30 like most things in Fago. For this early bird that was a struggle having to be at work by 7.
The morning zest hostesses proved to be as inspiring as stale bread. Offering nothing in terms of friendliness or charm over the length of my stay. They could be replaced and I would never notice.
The kitchen staff is hidden behind walls and doors. I like to know who is cooking my food.
The room colors are dated and bland. Containing a mixture of browns on tans. Much like the rest of Fargo. But very unlike the vibrant European model the Radisson brand is known for.
Would recommend this hotel and would stay again.

Awesome Everything! Food, staff… Entertainment and location! Be sure to check out the late night buffet on Fridays and Saturdays… Sunday morning brunch and level 2 lounge over the weekend. Good times!!!

Ahhh the Radisson… I was sharing a room with a friend for the night and we checked in late, the guys working at the desk were talking about another guest right in front of us. (Should I mention that my friend is a gm at a property in Mpls?)
I’ve always felt it’s a bit cramped/​small in the lobby. The rooms are no different, not necessarily tiny, but not large either! Our first room we walked into was previously used and not cleaned as the bed was torn apart. The front desk agent apologized but never said anything more.
We got another room, in the corner that appeared clean. The next day we were getting ready and noticed a smiley face on the window and hair in the shower ceiling.
When staying in Fargo, I prefer Candlewood or a Hilton –I’ll stick with those next time.

I stayed at the Radisson for three night this last weekend.
I have to say the staff was very kind and accommodating during my entire stay. I arrived 2 hours before my check-​in time and they had no problem with me checking in early. This was a big plus because I was exhausted from my flight and had a terrible headache.
My room was clean and nice. I had a lovely corner room with a mini-​fridge, microwave, and coffee maker.
Now, initially my coffee make did not work. I followed the instructions (obviously pressing the ON button) and it did not work. So as I was leaving I informed the staff and took care of it right away. Now when I returned there was a new coffee maker which was great, but I had a message from housekeeping saying that there’s nothing wrong with the coffee maker. Well since it was a different one (that worked, since I did the same thing as previous) I would imagine so, but don’t say the previous one was fine but switch it out for a new one. I know that’s a little petty, but it annoyed me a little! I know the other one didn’t work, but whatever.
Overall, I had a great stay. Everyone was great and room was always cleaned to expectations. My only real problem with it was on my bill I got charged for parking, when I didn’t have a car and haven’t been able to get that straightened out yet. But still I would recommend this hotel.

This hotel excels at customer service. everybody was ready to help out with a smile on their face. I was able to stay here for three nights and they were very enjoyable. They’re hot tubs and Sauna were well kept and clean in their exercise room was immaculate. If they could not provide a service they were always ready to direct you to the people who could. When I come back this way intend to stay here again.

No problems with this hotel. The price was good, the location perfect for hanging out downtown and the lobby bar was a nice place to relax. We had a king bed, I love the duvet and down pillows, so much better than that hard crunchy bedding hotels used to use. Our room was a fine size, everything was very clean. Totally happy with our stay here.

This place and Mezzaluna seem to be the nicest places to wine and dine in the town that i’ve experienced thus far. The architecture and decorations inside of the Radisson are artistic and pristine. I loved the time I spent in their second floor lobby bar. The service was good and the drinks were garnished and plenty strong. I did not stay here, only came for drinks so can’t speak to those aspects at this time.

This was a difficult hotel stay. To be fair, it was clean and most of the staff seemed to be making an effort, but beyond that: difficult. Arrived to find nonworking wifi in our room. In the year 2014, internet connectivity is not a nice perk or a nifty extra, it’s a necessity like running water. Front desk response: «Maintenance would have to look at that… and they’re off for the day…». I wound up trying to get my work done in the lobby where there was a signal – and also tuneless jazz, and also loud revellers in the bar, so returning voicemails was impossible. Gee, and here I thought I’d paid for, y’know, a room!
The next morning, maintenance did their thing and we had working wifi… for half a day, then it went back to one-​bar signal strength, bog slowness and constant dropping. Maintenance came up and said we should be connecting to the router three rooms away, but we weren’t. That was the last we heard of it; the wifi remained between unusable and barely usable for the duration.
Had a headache, needed some ibuprofen or something. Front desk directed me to vending machine on mezzanine. Vending machine wasn’t working.
The «Sleep Number» bed had ideas of its own. Its two sides inflated and deflated seemingly at whim, no matter what was dialed in on the remote control which flashed random numbers interspersed with «ER», which I initially assumed meant «Error», but after three nights of the berserk bed and the sleep-​resistant pillows, my neck and shoulders were in such pain that I revised my guess: the remote was advising me where to go.
The first morning shower was hot until a few minutes later when it was cold, after which it was more or less warm, whereupon it was hot again – psych! Cold again.
(Toilet flusher worked until our last day, when it broke – can’t really count this against the hotel; stuff breaks from time to time.)
Clock in the room was 13 hours off: not only had it not been set forward for Daylight Saving Time, which started several days before our arrival, but it was also on PM rather than AM – or vice versa, depending on when you tried your best to see the small, dim grey digits on the bright blue background. Despite the alarm being in the «OFF» position, it went off at something like 3 in the morning. Whee!
After the first night, I went down and quietly asked to speak to the manager. When he came to the desk, I quietly asked if we could go speak in private – I didn’t want to make a scene for him in front of other guests and customers. I told him stuff wasn’t working, and he apologised and said he’d get it all fixed, adjust my bill, and leave a phone message in our room later that day advising of progress.
But no such message came that day… nor the next one… nor the one after that. However, the invoice (at full price, no adjustment) was slipped under our door the night before checkout. I took it downstairs, found the manager, held up the invoice and said «Hi…remember me?». He said he was still waiting for a call back from his General Manager about it. If that’s true, it means he, the «manager», wasn’t given the authority to take charge of fixing (i.e., manage) problems. If it’s _​not_​true, that would explain why the call from the General Manager came through mere minutes after I asked «Remember me?».
Not impressed.

We checked in for two days in this hotel last Wednesday. The check-​in time usually is 3pm but we actually arrived 30 minutes earlier and I’m pleased to their service to let us check-​in since both me and my husband were so tired from our flight.
The room is spacious. I love that they have a desk to work on and where to put our laptop since my husband has to do his meeting presentation the next day. They do have nice lighting, iron and iron board, hangers and a decent space restroom with a bath tub. The bed was nicely done with white sheets, extra towels are also provided. There’s a flat screen tv and some drawers for folded clothes.
Unfortunately, they do not have a refrigerator to put some foods and drinks we had to bring. They also do not have microwave ready but you can ask the front desk and they can provide one if its available.
They have breakfast room service that you have to answer the check list they will provide before 2 am. You check what time you wanted the breakfast being served. Also, they do serve on time. Which is great since my husband has to leave for his work an hour after.
There is sauna and fitness inside the hotel. They also have desktops to use in the lobby if you wanted to print. They also have a waiting area in case you are waiting for the shuttle. There are restaurants a few blocks away from the hotel. They do have some stores down the street along Broadway but not much to see. Fargo Theatre is only a few blocks away as well.
Overall, Im satisfied with the hotel and their services. Not much to see like shopping stores but for a day or two, you are okay. the nearest Target or Walmart is like 5 miles away from here.

My sister had her wedding reception here last year. The service was great, the food was great, and the room was beautiful. I wish they had a larger room, so of the guest had to sit outside of the ballroom, but if you are having a smaller wedding you cannot beat the views of downtown. It was really a wonderful reception!

There is/​was construction going on out front and inside, which makes you enter through a side entrance. Wasn’t much of an inconvenience because you park in the adjacent parking garage and unload your car/​luggage from there.
We got a clean and large room, with a Sleep Number bed, which was fun to play with — for a minute.
The «pool» area was disappointing. There are two whirlpools and an Aquapool — which is not to be confused with a typical swimming pool. The disappointment came when we went downstairs to get in the hot tubs, to discover that one was empty and had a taped «out of service» sign on it. The other one might as well have, and probably should have had the same sign on it. The water was dirty, the filter looked like it was caked in years worth of gunk, and the floor and sides had the same look (not) going for them.
They did offer Kashi bars in the workout area, which is in the same location as the pool/​tubs, which I thought was a nice treat.
There are also two saunas, one for men and one for women, which are located in each gender’s bathroom.
I slept well. I was not annoyed with any noise from other rooms or the hallway, so that’s a plus.
I didn’t see any area set up for coffee, and they do not offer breakfast (outside their onsite restaurants and room service), but just a block or so away you can find some nice choices. I woke up and made a short walk to Atomic Coffee.
Overall, this hotel was a decent night’s stay for the price.

I don’t know what these other reviewers are expecting because I thought this hotel was very nice. My family and I stayed here for several days recently to attend a family function in town and we were all very pleased with our stay.
The rooms are very clean, everything is new, the beds are comfy — what more do you want in a hotel? This isn’t Shangri-​La people, it Fargo, North Dakota!
The people working there were very friendly and they even offer a free ride to and from the airport which turned out to be really handy.
The restaurant was good too. Overall, I would stay there again.

I stayed here on a business function and it was pretty nice and accomodating for the business function we had. The rooms were comfortable and the sleep number beds were amazing. The price was about right I guess, but the downtown of this sleepy ghost town, was desolate and scary. There is nothing around this spot and if you visit, be sure to venture outside town, because you wont find much around the area. The highlight of the place was the room service which was priced cheap. The staff was very friendly and the catering was great for our function. But outide the walls, the American Legion is about the best thing this old ‘50s downtown has to offer. I felt like I was in an episode of Leave it to Beaver. Stay in this town for a night, but then get out. its boring. They could lower the price of this place to something lower since this isn’t exactly downtown New York!

On our way up to the cabin in Canada we took the route through Fargo and decided to stay the night before we continued on. The Radisson caught our eye, well because it is the tallest building in Fargo. Enter we do and are greeted very nicely by the guy at the front desk. After telling him what kind of accommodation we want he offered us a choice of the Versailles or Oriental Suite. We chose the French one. On entering our «suite» we just started laughing. Nothing and I mean nothing resembled Versailles let along France. I guess they figured if they used old salvation army furniture it might pass for french antiques. It also has a jetted tub in the room it self and it reminded me of someplace the natives on a island might have used to cook the white folk in. It was all just too funny. Other than that it was fine everything worked and the view was, well a view.
We almost went down to ask to see the Oriental Suite too just for kicks, but we went to dinner instead.

I give it 3 stars and this is why.
The hotel itself was nice enough. We went back for a funeral and the extended family was very impressed when they found out we were staying at the Radisson. I guess it’s one of the nicer Fargo hotels. Rooms were clean and comfortable for the most part. They have the sleep number beds there so it was fun to try them out, which I liked. They’re a bit noisy when you blow them up though. I’m sure SN beds come in different models; hopefully the other models are quieter.
The rates were cheap, cheap, cheap, yes they gave us a discount because we were there for a funeral but I think we paid $ 45.00 a night per person double occ. Here are the negatives; the food and cocktails SUCKED big time. Have you ever heard of a hotel bar that doesn’t have Bacardi dark? Now you have. I don’t mean they ran out, they don’t stock it… We just wanted to hoist one to our deceased mom, a simple rum and Coke was impossible. The other drinks we ordered were pretty bad too. Surprisingly the mojitos weren’t all that bad, though the bartender (who had bartended in Seattle for a time) did have to go to the kitchen to scare up some mint. Martini’s, I shouldn’t have to remind the bartender to chill the glasses, should I? I guess living so close to San Francisco I’m spoiled with all the great restaurants and bars…