Cape Cod Pet Resort

The staff here were great with our rescue dog who is pretty shy and nervous — he loved them and loved playing there! It was also very convenient as it is located next to the veterinary hospital.

We used this place several times while living on the Cape. Some visits were short (2 – 3 days) and a few visits were longer (1 – 2 weeks). Overall, we became concerned and stopped taking our dog here. If we planned a pick up, our dog would come out to greet us smelling of extreme perfume. It was as if she was sprayed to smell good. Even though we gave them her bed and specifically asked for a cot off the floor, her blanket and bed were never with her when we picked her up. They were not given to her or washed right before we got there. On more than one occasion, we picked our dog up early or unexpectedly. This is where we had serious doubts. Our dog’s blanket and bed were wet with urine stench and she was dirty and smelled. She is supposedly sheltered from the water and it truly appeared as though she was spending considerable time in her own urine. Our dog was a very well trained dog and would NEVER urinate on her space unless she had no choice. Finally, the last time we took her there, we literally needed to almost drag her in. She wanted no part of this place and when we picked her up the last couple of times, she was not herself. It was as if she was sad and withdrawn. I would not take my dog here for any longer than an overnight if you had to.

Very mixed feelings. I liked the A/​C and the socialization play time for our beloved lab. Inside and outside play areas depending on the weather.
But, as others have said, Making sure the dog did potty even with extra walk time was an issue. And yes, our dog drank 2 buckets of water as soon as he walked in the door at home… concerning. Dehydrated. And we also had unused food returned so he was NOT fed at lease 2 times.
The most bothersome thing to me was watching the Pet Handler «ignore» my pet repeatedly on video when he came over to her to say hello during open play which we paid for. No pat, no petting, and just walked away… Over and over, over again. He is a pleaser dog, a simple pat on head of reassurance, would of allowed him to relax and go off and play. Then when we picked him up, his paws were raw and did not want to walk on them. Was pretty mad no one picked up on this — isn’t there a vet as the owner? Idk. I believe the rock area outside and running on them took there toll on his feet. Best guess.
I think they love the talk, love to take your money — but I really don’t think they care about the animals in there care. I hate to say that about a business, but the no feed, dehydration, raw feet, and bulk potty x4 at home does not add up to attentive, caring behavior.
Maybe for a night? But don’t do a week.

If your dog is used to being walked on a leash to do his business, you may want to reconsider staying here…
My dog stayed here 3 times but we will be using a different place from now on. Each time it was apparent that he did not do his business during his stay. We informed the staff each time that he did not know how to use to doggie door and would need reinforcement, but that did not appear to happen. We were told that if we wanted to make sure he was going outside that we would have to pay for extra play time! On his last stay this past weekend, I don’t believe he was fed. The dry food we supplied came back completely full, and we supplied two cans of food and returned with one; he was there for 3 nights! We have stayed at other resort style kennels that had no problem assisting him with the doggie door, and we will be using those places from now on.

I needed a place for my dog to stay when the hotel turned out to have a no-​pet policy… the people here are so nice and Peppy had a great night!
A great place for pets to stay on the cape!