Bellezza Salon Medspa

I have had horrible experiences here. The owner is very cold to the point of frigid. My services were outrageously expensive. The atmosphere and décor are not attractive. The color line is horrible it doesn’t cover grays and it fades very quickly. Enjoy your day and spend your money elsewhere!

I went in for a blow out with 5 other women this weekend for a wedding and it was a terrible experience. From the minute we walked in to the door the service was terrible. The girl at the front desk was rude. I asked for water and it was a hassle. My hair came out terrible, it was nothing like what i asked for, which was a simple blow out. The other women I went with didnt get what they asked for. We all went back to the hotel and had to re-​do our hair.
Bad service all around and unfriendly staff.

This is clearly not a place that specializes in nail services and I have friends who got massages and loved them. However, I paid over $ 80 for the worst mani/​pedi I have ever experienced. The appointment started 30 minutes late, and the receptionist wasn’t apologetic at all when we asked what was going on. The manicurists were very nice but disorganized, the pedicure and manicure water was cold, my cuticles weren’t cut and my nails were filed unevenly and were catching on my clothes afterwards.
Afterwards, I was standing in the lobby waiting to pay, and the woman at the desk completely ignored me until I specifically asked if I could pay. Not worth the money for a mani/​pedi at all.

I booked an appointment two months in advance of my son’s wedding for hair and make up. An hour before my appointment I was called and told they could not take me at the time I booked but could squeeze me in later. I explained that my son was being married later and although they apologized still could not see me.
Unacceptable!

Review for eyebrow waxing and Deva Curl cut:
Eyebrows: This was the only place around I could find that does eyebrows so I didn’t have a choice (I was desperate). I was greeted nicely by the woman at the front counter and again by the «stylist». I think the room used was usually a massage room, as the lights were slightly dim and there were sounds of ocean waves and birds playing. The stylist took a few minutes asking me what I wanted and grooming my brows before waxing. She was very nice and did an EXCELLENT job. Best waxing I’ve ever had. Now I am accustomed to paying ~$ 8+tip for a decent waxing so the $ 18 was a little pricey for me. It is a spa so you are paying for the amenities and such also…
Deva Cut: I have very curly hair and was somewhat apprehensive about getting it cut but I had been cutting it myself and that was not working out anymore. My stylist Jen spent some time talking to me about my curl pattern and what I was looking for in this cut. I was a little nervous because she has straight hair, but she gave me a good vibe and I felt like I could trust her. Turns out she actually has curly hair – who knew?! Anyway, she spent a good while snipping away before washing/​conditioning and snipping a bit more. After about an hour I had a BEAUTIFUL cut that I absolutely love. I wasn’t sure what I was quite looking for when I went in but I am very happy with how it came out. I hope I can return to her every time I need a cut or trim!

Not a horrible place, but for the price I would expect much more. Had a lot of trouble fully relaxing during my massage, and didn’t feel the massage therapist really helped with her approach that made me feel as if I was doing something wrong and intentionally tensing up. Most of the staff is quite friendly, but the services are not always the best. I spent a great deal of money on «color correction» (including consultation, color, highlights, treatments, haircut, blow dry, etc) and never got close to the color I had asked for. The first time I went in with slightly damaged, brassy hair, and wanted a darker ashy color. I never got a darker color, and the color faded to bright yellow and orange within a week. The second time I went in again, and figured they may be able to work better if I kept the lighter color but just took out the yellow/​orange tint, and although it did look slightly better at first, it again faded to this horrible color. After hundreds of dollars, I learned quickly that I could buy hair dye for $ 10, actually use an ashy/​cooler shade, and never deal it fading into a mess. I’m not sure if they expected me to return every week and cough up another $ 300 for them to give me the exact opposite of what I asked for, but I’m still growing out the mess they caused and will stick with the $ 10 drug store hair dye that is apparently more effective.

The owner was rude and awful. I received a gift card for Mothers Day from my hubby and kids. I originally misplaced the card and called Bellezza in Falmouth and spoke with the receptionist who told me «not to worry, your gift card never expires». This was also stated to my husband when he purchased the card. After finding the card I called to schedule an appointment but was snubbed in a very inappropriate manner. I realize that having an expiration date on a gift certificate is not uncommon, but both my husband and I were told differently (Plus, there is no expiration on the card itself). This was not the worse part of my experience, as I would have let it go if not for inexcusable attitude from the owner. I rarley write negative reviews, but I feel that I was so disrespected that I could not let this pass.

As a mother of two, people tend to get me gift cards to spas. If I am lucky I get to use it within a year of the issue date. That being said, I am no expert on spas or pampering, but I do know that when it is that few and far between it is important that the experience is a good one and worth your time. I have been to belezza a handful of times, and honestly have not been impressed. If it had been an out of pocket expense I probably would have been angry. I am however queen of the gift card and for that reason have let it go in the past. Today I used up my final gift card, I had a facial with Erin. I must say I was relieved to finally be rid of belezza for good but now I actually have a reason to go back. It will only be for Erin though. It was the best facial I have ever had, she was amazing. It almost made me overlook the lame massage I had before or the horrendous overpriced pedicure in which I had to listen to this girls entire life story while she gave me a lousy paint job that lasted for less than a day for a mere $ 50. If you do go, which you probably will… not many choices around here… it’s very clean, very nice and comfortable inside and definitely ask for Erin, she is great.

I’ve been seeing Jennifer N. at Bellezza since last October and have been very happy there. She did a difficult color and cut correction on me the first visit and has been improving my hair ever since. The cost is worth the service provided and the location is perfect!

Nice storefront.
Chilly in the waiting area. I came for a massage and wondered if the massage room would be warmer. It wasn’t. The massage therapist was good – enjoyed my time and knots were worked out well. But not only was the massage room chilly, someone walked in during my massage. Apparently the room I was in was a spare room they use during busy times. Should have an «Occupied» sign to post when in use. This spare room was also crammed and hard for the massage therapist to move around the table.
After reading other reviews it looks like better communication and training of staff should be priorities for management.

I have gone to Bellezza ever since it opened years ago. Initially it was a great place. Everything was amazing! To say that it things have gone downhill in the last couple of years is to say nothing.
The last haircut I got there, had to be fixed by another hairdresser in Boston.
I am done with Bellezza.
It is very sad when a place goes down hill so fast :(((

My experience with the Bellezza spa nail salon was very disappointing and I will definitely not be returning. I had a gel manicure and classic pedicure that came to $ 100 without tip which was expected but unfortunately the service and attitude of the nail technician certainly did not match the price.
For starters, the gel manicure came out horrible, the polish looks like melted wax that is hardened over my cuticles (two of which were cut to the point of drawing blood) I have gotten a gel manicure before and it certainly didn’t look like this. Secondly, her attitude and facial expressions made it very clear she was miserable and gave off the vibe she hated her job and made me feel like I was a burden.
The pedicure looks like one I could have done myself.
My mom got the spa manicure/​pedicure and similarly her manicure was rushed and left looking unfinished and translucent as it clearly could’ve used another coat.
Overall, this place is DEFINITELY not worth the money for the mani/​pedi I don’t know about their other services.

Had an excellent experience here, with a great haircut with coloring from Jen. Lovely surroundings, efficient staff, and attentive service. I’m a client now.

My husband and I were visiting Cape Cod (Woods Hole, Falmouth) for a weekend mini vacation, and decided to treat ourselves to some much needed relaxation. I initially reserved a hot stone massage with the wonderful Angie, but got so much more! She really took care of me (and my injured dancer body). I received the best massage… ever. She combined all her skills with her magic hands. It was intense body work: sports massage, intense hot stone/​heat applications, and reiki. I came out of there walking like melted butter. My husband’s massage Rebecca was also amazing! We highly recommend treating yourself at Bellezza. We will see you again soon!

Spa services were great. Until the front desk refused my gift card (apparently someone else was issued a card with the same number) and charged my account for the full amount without my permission. They then voided the transaction and charged my account again, which effectively charged me for three times the amount owed. The staff was extremely rude, and insisted that I owed additional monies. No apology for any of it. I ended up having to get my bank involved to prevent the spa from billing my account a third time without my permission. I have never seen anything like this from any business. Buyer beware!

Walked in hoping for a haircut right before Easter weekend and snagged time with stylist Tricia. So glad she fit me in — she gave me a beautiful and long overdue cut with cute layers. I’d definitely return to her and trust her. I have straight finer hair and asked for a long bob with some layers but still let me put it up in a pony tail for nursing.
Tricia was incredibly friendly and enjoyable to chat with. I tend to feel awkward with some stylists but she was warm and relateable.
Haircut with shampoo and blow dry: $ 60 (not including tip)
Falmouth is an expensive area so you’re paying more for the location. The spa itself is beautiful, spacious, airy.

Kellie did a really great job on my full foil with highlights and low lights. My color was sort of a disaster and it was really nice to have her make me feel beautiful.
I didn’t really feel price gauged, $ 130 for a full foil. The only thing that prevents me from giving four stars is that a blow dry doesn’t come with services. It was $ 35 extra.
I like this spa overall. And they’re open on Sunday! So rare.

I have been there twice. Once for a pedicure and once for waxing (brow and bikini).
The pedicure was unremarkable. Sufficient but certainly not worth the money. She cleaned up my cuticles but I could have done as good a job. A quick massage was all I got with the pedicure.
The wax was done with soy wax– which I liked. However, while talking to the woman doing my wax, I figured out that she drove an hour to the job and she was only there for the summer. Also, I found out that she had only been waxing for a year or so. From our chit chat, she implied that the spa hired a lot of help for the summer. Makes sense as they are in a tourist community. However, it seems like they hire anyone to get through the summer season.
The woman who did my wax was nice and the bikini wax was great. The eyebrow wax was terrible. I have a cowlick and she removed it without asking me first. This caused me to have very widespread eyebrows that made me look cat like– «meow». There was nothing that i could do as once the hair is gone you just have to wait for it to grow back. Obviously, eyebrow shaping is like an art– you have to know what you are doing. Clearly this woman didn’t know what she was doing.
The salon/​spa is very clean and modern. Nice feel when you come into it.
However, unless you know someone there IE. get a referral — don’t go to one of the «summer» woman to get your wax. They seem inexperienced.

I’ve had two appointments here both of which were lovely. I was impressed by the space and design when I walked past the front desk. When I booked, i chose an enzyme facial or something but Jessica evaluated my skin and adjusted treatment accordingly! I did get talked into buying some products which I didn’t love, but they brought me water while I was paying for it.

I have gone here for many massages at many places and last week I went to Bellezza to cure my aching muscles and received the best massage ever. I received an amazing 80 minute massage from Angela and recommend you ask for her.
I like to ride my bike and run daily, so my muscles get sore and tight. She did an awesome job getting out the knots. Using hot towels, and stones was pretty unique and did the job. I can’t recommend their services enough, especially for those runners and cyclists out there.
If you want quality service in a beautiful atmosphere Bellezza is the place to go.