Sonic Soft Car Wash

Quite literally the worst carwash I’ve ever paid for. Spent $ 37 for the premier service, what a rip off. Terrible, terrible service. Inside of the car still extremely dirty, dust on dash and seats, outside of the car they didn’t even take the time to dry thoroughly, avoid this place at all cost!!!
Crappy service!!!

First time at this place. Loved it. They dod a really good job inside and out. My car looks brand new after the wash. Their service is also top class. My only suggestion would be they missed few dirty spots inside the car, but when i pointed it out they cleaned it without any difficulties. Would definitely come back.

Worst car wash place in the area! Barely cleaned inside the car, left bugs on windshield. Wont be going back ever!

I’ve never had an issue. I get the inside and out washed/​cleaned for $ 23. Some of these reviews are confusing because I’m not really sure what you’re expecting. For that price I’m not expecting to put my car on a show room floor but it’s looks great to me.
I come here once a month and have never been disappointed.

Horrible! They do the worse job ever and charge you for everything separate — windows, tires, etc. don’t ever go to this place. Find location; don’t recommend it to my worst enemy.

Took my car in for a wash. I really wasn’t happy so I talked to the manger and he suggested a full detail. I went ahead and agreed to get this done. Unfortunately when I got it back after several hours, it looked as if my little brother hand cleaned it.
If you are looking for a professional detail job don’t come here.
Waist of time and money.

I had the inside/​outside carwash. They do an okay job with the wash, but not the best. The people are friendly and helpful at times. I feel the cost of the wash is too expensive for the result. I will have to re-​dress my tires and wipe down the vehicle. It’s all about the details for me when washing a car. You shouldn’t have to go home and clean your car after paying for one.

Best Inside and Out service I’ve ever had! I’ve been to all of the car washes in Falls Church/​Annandale and I am over the moon with how clean my car is, how quick the service was and how friendly everyone was. I got the Quick Detail service.

Got Package 2 for $ 26. I opened the trunk for it to be vacuumed and they didn’t bother. Interior vacuum was half @$$, and drying wasn’t much better. It wasn’t the worst car wash in the world or anything like that but in terms of value for money it was more like a $ 13 car wash.

The previous ownership did a terrific job. The current owner charges the same price, they have different workers, and I’m not going back there anymore. If I spend 20+ dollars for a car wash, I want my windows clean inside and out and it would be nice to have the car vacuumed in places that are available without my having to bring the car back.

We have the monthly pass and you really cannot pass up the deal. Never a long wait. If they are busy you might have to point out a few small things but over all very good service.

Came here last week after my car got really dirty after a trip to the beach. The exterior cleaning was ok but what I really liked was the interior cleaning. Although I didn’t get the full detailing service, it felt like I had received a full detail.

Where I’m from in the Midwest, it’s pretty common and easy to get a good, economical car wash every week or so– even in a small town. I’ve found this is a much greater challenge in the DMV. You’re faced with either places that are good but have insane lines on weekends (Yates) or the $ 130 detailing price tag at a dealer.
I found this car wash through Unilocal,and have tried it twice. Both times, it was about 5 pm on a weekday. I chose the drive through option, rather than a full interior and exterior cleaning. This was less than $ 20, and includes a coupon for my next visit.
I drove through, got a tidy, thorough cleaning and hand dried finish, and my darling white car was gleaming again. The car looked like she’d taken a big drink or had moisturizer!
It’s not near my home or work, so getting there is the only downfall because it’s pretty far from me. However, the car washes are high quality, efficient, and economical, while preserving your car. I’ll be back!

They did a terrible job and my car now has 2 scratches thanks to their equipment. The wheels were not cleaned properly. Over all it was a lazy job not worth $ 30
I could have done a better job

I really like this place because overall, they do a really great job. When I first pull up though, they can tend to just kind of ignore you even through there’s always a lot of people out there.
They also have this rather strange habit that really annoys me and I don’t know why. When I go in to pay, you have to sign the receipt. I’m okay with that, but what’s weird is that they have these pens right at the register with these giant flowers glued to them and sign that clearly says they are pens. EVERY time I go in to pay, I grab a pen with a giant flower specifically to sign and EVERY time they hand me the receipt, they say «Please sign this.» I know I have to sign it, that’s why I grabbed the pen, but if I’m standing there with pen with a giant flower glued to it, do you really have to tell me literally every time to sign the receipt even when I conspicuosly wave it around so you know that I have the pen in my hand ready to sign? I know it’s probably just me, but it’s annoying, I get it… I have to sign the receipt.
Anyway, they do a great job and I go here all the time so the whole pen thing can’t bother me too much, right?

Been washing here for last 2 years and they are better than any in the area. I let them know whenever I have a problem and most of time it get fixed without paying extra.

Don’t waste your money!
I got the exterior wash (the second level, whatever it’s called) for $ 12. The «washing» was super quick and I’m not sure if my undercarriage was even washed, even though I paid for the package that included it. The «hand dry» job was sloppy and careless, and took all but 15 seconds! There were still plenty of streaks and marks on my car after getting it «washed».
The setup was very unorganized as cars could (and did) cut in front of others who are already in line. If you’re only doing exterior, there are separate lines for that. Pay at the machine and wait in line until it’s your turn. Before you enter the wash, you have to present your receipt to the attendant and he pushes some buttons to get your wash going. They should really post big signs of the packages and prices before you reach the pay station. Instead, it’s just posted in tiny print at the pay machine.
Beware of oncoming traffic because the location is literally right off the street.
Worst car wash job ever.

Bottomline: Save your money and get the exterior wash only. The interior clean is ABSOLUTELY WORTHLESS. Instead go to any store and buy a container of Armor All wipes and rubber gloves, because that will do a better job than the guys at Sonic Soft. I like the owners and the automatic car wash, but not the workers.
I usually only come to Sonic Soft for the exterior wash which I have always been a fan of and still am. I’m kind of sympathetic to the owners at Sonic Soft because customers will come in for a basic wash and expect their car to leave show room quality. Or they will have baked on road tar, bug guts, tree sap, etc and expect a 2 – 3 minute automatic car wash will make all that go away. They are car wash professionals, not magicians!!!
My opinion of them sort of changed today. Every now and again I’ll come for the Platinum package which seems like you get a long list of stuff. I never really payed much attention to what was listed as long as they got the car nice and clean.
The time before this, when I went for the Platinum package they gave me a hard time for being in the «work zone» because of safety reasons. Come on… safety reasons? Let’s cut the bullshit out and call it what it really is… they just don’t want customers looming overhead directing them to do things. I get it, I wouldn’t like that either. These workers are either lazy or management doesn’t want them to do «extra» up-​chargeable work.
So anyway, someone borrowed my car and returned it in quite a mess. I mean cigarette ash, drip marks, stains, shoe scuff marks, here and there. Without any reservation I take the Platinum package ($ 36). I asked if they wash the floor mats, but they only do it if it’s RUBBER. $ 5/​mat extra for fabric floor mats so I do just the front 2 mats. So that’s $ 46. What really bugs me is that there are OBVIOUS marks on the seat, seat backs, head rests, and arm rests that they completely ignored even after I asked if they could wipe down. The response I got was, I’ll do what I can. It’s very obvious they didn’t want to do it for reasons that I’ll find out shortly. Finally they say my car is ready but they did not address the marks and stains I had requested. I’m not demanding that they do it, I’m begging them to help me out and do just a little extra since I’m shelling out close to $ 50. It’s not like they were super busy either (since it was the Sunday that Day Lights Savings kicked in at 8:30am.) So it’s obvious they don’t want to do it, so I ask they guy if he can just give me a rag so I can clean it myself. The guy tells me he’ll need to ask the manager. REALLY? You need to ask your manager to keep an existing customer happy? The both of us go to the office and the manager is not there, only the cashier (some white girl I’ve never seen before) and I explain to her I just want to wipe some of the stuff down myself, I’m not even asking them to do the «extra» work. She explains they don’t normally do that kind of thing because this is considered detailing. SERIOUSLY!!! Wiping down obvious stains or scuff marks is considered detailing? In my book that’s just customer service (something the Korean owners should particularly know about). Recently I had Scheduled A Service performed at the Mercedes dealer down the road, and they threw in a car wash AND INTERIOR CLEAN FOR FREE. I paid Sonic Soft nearly $ 50 to get my car washed and wiping down a coffee stain and shoe scuff marks is considered DETAILING!!! SERIOUSLY WTF!!!
Again, save your money on the interior clean. Don’t waste a dime on it, because their vacuums will find that dime (and more pocket change) under your car seat. $ 10 extra dollars to wash two floor mat is the same price as an basic exterior wash (when you buy 5 basic exterior wash deal). Somehow that math does not add up in my head.
To management, please do a better job communicating to the employees the importance of customer satisfaction. Just for clarification, I was not asking them to do the «extra» work or anything unreasonable for that matter, I was simply asking for a rag or even a paper towel so I could do it myself. If your employees can’t even make that call and have to consult with the manager, you need to focus on hiring better employees.

I’ve been coming to this location for about five years now. As this was one of the best places in the area to come to have a car washed, it unfortunately has started to slip in a few areas.
Recently, I had the mid level service and unfortunately, they must not clean windows anymore as I had nose marks from my dog still on the inside of my car :-(. The last two times, I got stuck in the car wash due to a technical difficulty with the machinery and even though I pay for the tire shine, sometimes they forget to put it on.
I purposely drive from NE DC to this location, but after the last few visits, I’m becoming less confident in the services that they provide.

Left with visible water spots and wet door mats. Areas around windows and back of the car not cleaned. Not worth the $ 26! Won’t be coming back again.
Unilocal ratings actually made me come here, I think they’re either overrated or the car wash has changed.