Reiter, Hill, Johnson & Nevin

I cannot describe to you the HORRIBLE level of skill, ability and/​or courteousness of the staff here. They’re so terrible, it outweighs the effort of going to see their doctors. My appointments, on a consistent basis, were messed up by their staff which means I had to take MORE time off work and rearrange my schedule. I called for records and was met with the rudest responses. So. Bad. 9 out of 10 people on their staff are just the worst. Find another office that will treat you kind, keep track of your appointments and help answer your questions.

Do yourself a favor and go to the Falls Church location if you can. It’s accessible from the Falls Church metro… I’d say a 10 or 15 minute walk. It’s WAY less crowded than the DC location and I rarely have to wait more than 10 minutes to see someone. Dr. Busch has been my doctor for almost 10 years now and she’s amazing. I’m just sad she doesn’t do deliveries, but I’m sure that when my time comes I’ll (hopefully) have a pleasant experience. One up side of that is that during your pregnancy, you see a wide array of doctors from the practice, so when you do deliver, odds are high that you will be familiar with that doctor.
My one gripe is their seemingly primitive call center… they’re a big and popular enough practice that they can afford to invest in an online appointment scheduler. Either that, or have phone lines open during lunch when most people have time to call and schedule an appointment.

Saw Dr. Busch due to my doc being out of the office. Amazing bedside manner. Asked lots of questions and gave very sound advice on my health matters. Didn’t feel rushed.
Was able to get a same day appt due to being an existing patient. I would definitely recommend Dr. Bush as well as Dr. Jackson at this practice.

Dr. Hill was just an amazing doctor — This was my first somewhat pleasant visit to a gynecologist!
I was prepared to be underwhelmed, uncomfortable, and fairly displeased, like always.
I have to say that:
* Upon calling, my appointment was scheduled for a reasonable date, not too far out. So far so good.
* I received a reminder call the night before.
* I was seen immediately, as per my scheduled appointment time (would have been earlier if I had completed my paperwork in advance like one is supposed to do…)
* Above all, I was assigned to Dr. Charlie Hill and he was the nicest, most pleasant doctor, who LISTENED to each of my concerns AND addressed them all, never acting like I was wasting his time. This also happens to have been the first annual exam without pain for me – in fact, the ‘worst’ part was over before I knew it.
I wish all of my years had been this easy. I was in and out of there.
I WILL be going back to this office for next year’s visit.
Five stars.