Marshalls

Its great store to find bargains you can even find shoes here and many other items they may not always be first quality but they are priced great and all for a large selection it may take a few extra minutes to find what you want but certainly everyone can find something. It worked out great for me when I had a nephew in town that didn’t have all those clothes with them and was able to put together a couple outfits at a reasonable cost. It would be good if they had a little more help and a few more people at the registers but again the price made it a win-​win

I walked into this location a few moments after leaving the Ross next store. The Ross experience was unpleasant and when I walked into Marshalls it was a relief in comparison. I held off on the review because while it was much better than Ross I was pretty sure the Marshalls experience was not anything special although it was A-​OK.
As I mentioned in my Ross review, I did find a comforter set at Marshalls as well as a kitchen extra, you know one of those small things near the checkout waiting area you grab partly because you have too much time to think about it. (Oh the wonders of marketing tactics…) I am happy to report I have actually used my trinket but only time will tell if it is used repeatedly or if it finds itself into one of the drawers of gadgets abis.
Checkout involved a maze like setup designed more for the busy seasons when all registers are going instead of just one (they did open a second while I was there).
Things were neater here, the clothing was mostly on hangers (opposed to on the floor or piled on top of displays like at Ross). I did not venture into the dressing rooms nor did I try to get assistance. Marshalls was a good place to visit to look for bedding; I have also found travel related stuff as well as kitchen items and items to gift.
This Marshalls is A-​OK and certainly a better, less crazy experience than the Ross next store. (Just a thought, maybe Ross should invest some in their locations instead of just their commercials)

Very disappointed with Marshalls’ customer service. My son received a Ralph Lauren polo as a gift. He worn it once, and then I noticed that it has a hole below the arm. I went to Baileys Crossroad Marshalls and the store manager was really rude saying that it is not her fault and she refused to exchange it because I didn’t have a receipt. How can I have a receipt if it was a gift?

Pretty average Marshalls. They had many things at their clearance corners. I found a nice DKNY underwear but it has 3 halls. I did not purchase it and am wondering who’s gonna buy it… The staffs do not smile much. No greetings.

Eh, it typically has what I need. But as with most of these types of store, stuff can be all over the place. It’s hard to shop for clothes sometimes, but with housewares and pet items, you usually can’t go wrong. There’s a Ross, BB&B, Ulta and Old Navy in the same shopping center so get all of your budget shopping needs taken care of at the same time!

This place used to be great, until the staff changed. Now, every time I enter the store i’m followed or stared at as if i’m going to steal something. I recently went to the Tyson’s Corner location and purchased a hooded sweat shirt. I tried it on at home and it didn’t fit the way I thought it would, so I decided to return it. I stopped by this location to complete the return. The cashier completing my return was great, but her fellow cashier was terrible. The fellow cashier tried to tell the woman doing my return that «We don’t carry that, he didn’t buy that from a Marshall’s store». My cashier told her she was wrong and that she had seen the same item on the rack this morning, then completed my return. After the return was complete, I stayed to look around for any new sales and saw the same item I had just returned on the sales rack. As I headed towards the door, I heard the same cashier that accused me earlier of trying to make a fake return mumbling to another co-​worker «That’s him! he’s the one trying to make fake returns». Disgusted at her behavior, I decided to leave. I’ll probably never shop here again, but I will return everything to this store… just to piss them off.

This store is at times torn apart but bar far the cleanest store out of the tjmaxx’s or rosses on the same road. The lines are really, really long and it’s hard to find quality items here, again such huge crowds so things are picked through, its a treasure hunt for sure.

I was hoping for a better selection. It was ok. Maybe I caught them on a bad day.

A pleasant experience to shop and return items. During my most recent visit this store accepted my return despite the item without a UPC tagged attached (receipt was included). However, do not attempt returning similar items to another Marshall’s as non-​UPC tagged items can only be returned /​exchanged at the originating store.

I think this Marshall’s is very disorganized compare to some of the other Marshalls in Northern Virginia and Maryland. Every time I visit the store, there are always things everywhere. It’s hard to tell where everything is. And there are shelves (in the Home section) that are empty or barely have anything. While I
But the checkout line is usually pretty long there, so either they are pretty slow at the checkout line or the business is still good.
I generally prefer the Marshall’s at Tysons or Gaithersburg, MD. There have more things in stock.

This Marschalls is better than the local Ross and TJ Maxx. Its as good as any other Marschalls I’ve been to.