Kool Smiles

Ok once the dentist listened and used the Velcro restraining board for my daughter’s pulpectomy and crown. For the first tooth, The mom and I both had to manually restrain her, and the experience was much more traumatic than necessary. For both procedures (on separate days) an administrative person came in to chat with the dentist during the procedure. I found this non-​emergency interruption to be extremely unprofessional. I can’t think of a reason for a four year old to extend the time required for a root canal and crown in order for a front desk admin to clarify a paperwork issue or two. Any similar administrative issue in the future should be confined to before or after a procedure. Admin chit-​chat has no place in a four year old, or any year old’s root canal, it can wait or be addressed before hand. Due to this and a language barrier between the dentist and dental hygienist which caused delays and confusion, we will take our daughter elsewhere in the future.