Carl’s Collision Center

I just got my vehicle back from Carl’s and I’m extremely happy with their work. Their staff was very friendly and the car came back beget than it was before. I will take all of my body work to them from now on!

I was rear ended by a pickup truck on 195 in Providence causing significant damage to my car. From the trunk lid to the frame by the rear doors. Carl’s was recommend to me from my dealerships Newport Hyundai, it was also one of my insurance providers preferred venders. I dropped off the car at Carl’s three weeks later I had my car. I never had to do anything. From what they told me when I dropped the car off they were going to break down the car and reveal all the damage then the adjuster would come in and approve all the repairs. When I picked up the car it looked as good as the day I bought it. I checked the damage in the trunks interior, the welds look like they originally looked, right down to matching the primer paint used in the the trunk interior. All the doors were gap evenly and the trunk was also perfect all the way around. I think the only way someone would know the there had been an accident is if I told them or Carfax did. Top notch auto body shop with great professional people.

Ran over the remnants of an extension ladder on Rte 495 (never a good thing) and needed some body repair work. My Mercedes dealership (Viti) needed to provide some mechanical service on the car and then coordinate with Carl’s Collision in Fall River for the body work. Lee Camara at Carl’s effectively and efficiently handled all of the coordination from insurance adjuster to over seeing the car through the repair process at his facility. The whole process was flawless due to the efforts of the entire team at Carl’s! Car returned today and could not believe the quality of the work performed and the condition of the vehicle– looked as though it had come out of a detailing session! All claims work was handled by Lee and his staff without a hitch. Cannot recommend highly enough the services provided by Carl’s Collison!

Took my car here after getting rear ended per recommendation of my insurance company. I dropped it off for appraisal and got my rental car while there which was very convenient. I left it there through the appraisal process where they immediately got to fixing it. In less than two weeks, my car was done and looking wetter than the day I got it! Customer service was first class and the whole process was very pain free.

Nearly three years later, the repair on my car was showing a little surface rust and the headlight lens was yellowing.
I brought it back to Carl’s, because my mechanic insisted. I figured there was no way they would do anything, so I called first and told them the problem. They said come on by so we can look at it. I didn’t even have a receipt (who would after three years?). When I arrived a few days later, the service reps already had the info on my repair from the phone call. They looked at it and said «when can you leave it», «it’s 100% under warranty».
I scheduled the service and two days later, the car was ready to be picked up. Not only was the repair done well and the headlight replaced with oem parts – they detailed the inside of the car.
Any company that will stand behind their work without compromise is committed to excellence.
Carl’s Collision is in the business to stay in business. They have my recommendation. Thank you!