Excellent store. The service is beyond compare, everyone you encounter is extremely friendly and helpful. The produce selection is extensive, and generally very fresh, though I have occasionally questioned the quality of the cucumbers I’ve found. Still, the department is generally very well stocked and the employees friendly and knowledgeable. They offer samples of everything in the bakery, deli, & produce, and I’ve even been offered a sample of the jumbo cooked shrimp prior to buying. Helps if you’re on the fence about a product that you can try it before you buy it. In addition, they offer returns on everything, which I actually accepted once after having chosen a watermelon that was truly overripe and inedible. In addition, if an item rings up at a higher price than marked, they of course refund the price and you keep the item. This is as it should be, but so few companies seem to honor this idea. The checkouts are always plentiful, and if they see a line of more than two people, the front end manager will always open another line, even checking customers out themselves rather than keep customers waiting. The pharmacy now has extended hours, which is great, and they even have an auto-refill program available. In addition, several common prescriptions are even available free of charge, which is the first I had ever heard of this practice. You definitely get what you pay for, and while the prices may be a little higher than at the other two stores here in town, the service and selection at Publix are truly second to none. It is unheard of that an employee doesn’t offer to carry my groceries to the car and load them, something that has to specifically be requested at Kroger’s, and is virtually nonexistent at the Food Lion here in town. Publix is my go-to store, they have great hours, and amazing customer service. I have to desire to shop anywhere else, and I don’t.
Steve S.
Classificação do local: 5 Brentwood, TN
I love Publix! I especially like this particular location. It’s a brand new store, so everything is nice and clean. All of the employees are incredibly polite and very helpful. They go out of their way to help you find what you are looking for. When you are ready to check out, they will empty your cart for you and once you’ve paid, they push the cart to your car to help you unload it. The produce that Publix carries is high quality. I prefer to buy produce here over any other grocery store in my area. They also carry high quality meats. What else can I say? I love it!