Hello Gorgeous

i learnt about this place through the power of groupon!!!
went in for a facial and a make up session.
Having read the reviews here. i was nervous going in. but figured they were bit old, frankly i just wanted to give them a shot. i will say i was at least NOT Disappointed.
My facial was done by «Natasha» she was really good ! the massage was relaxing although basic… clean scrub exfoliate moisturize and boom your’e done …
following was the make up session. which was A-​OK… nothing to rave about here.
all in all. i dont see myself going there again.

Been to this salon 3 times loved the way the girl did my hair but when I tried to get a brazilan blowout which I scheduled twice both times they canceled on me the first time they called me the second time no call. Had I not called to double check my appointment time would not have known they canceled the appointment. When I asked if there was anyone else to do my hair they said no so obviously they only have 1 hairdresser and have no regard for their clients they have lost my business but I know they don’t care so I’m writing my first Unilocal review to let others know go anywhere else but here.

This is more to let the owner know what she needs to change about her business. I did a Girl’s Retreat hoping that it would be a great relaxing experience. I started with the facial. Every other facial, I have received massaged your neck/​shoulders/​hands while waiting for products to set on your face. It was awkward to just have products put on and taken off with «wasted» time in between. Next, was the so-​called massage. I was told that I would have to stay on my back so that I would not «ruin» my facial. Having your back massaged is the best part! All I received was the strangest upper body frontal stretching thing that I have ever experienced. I was very disappointed. The owner did my make-​up which was fine and I liked the products. Lastly, I had my hair done. This was the roughest hair-​washing and brushing that I have ever had! Overall, this was not the relaxing experience that I had hoped for and I am sad that this was a gift for my mother.

What a disaster!
I purchased a Groupon, Facial + Makeover + Makeup tips. Price was worth the amazing facial. However, the makeover lady (and owner, I assume) was rude about other staff and pushing the expensive line of product with an overall condescending attitude. With a huge generation gap, she used ridiculous colors on me and slammed my driver’s license picture as I was checking out. She was very proud but I looked 20 lbs heavier, 20 years older and just like my grandmother. Since I don’t have a time machine to go back to the 80’s, it was a massive waste of time and money!
My sister’s Brazilian blowout was amazing and obviously administered by someone else who has style and much younger. But, since the owner had nothing nice to say about her behind her back, I doubt she will be there much longer.

DO NOT GO HERE!!!
Let’s start at the beginning. My friend had purchased a Groupon for the two of us to go for my birthday. The Groupon was for a «Girl’s Retreat» that included Champagne or Wine, shampoo and condition with hairstyle, Anti-​aging facial, special event makeover, and a 30 minute massage. I was very excited for this present!
After walking into the salon, the receptionist was on the phone so we decided to browse the accessories and look around until she was available. After about a minute, she hung up and we told her that we were there for the appointment that we scheduled so she gave us the introductory forms to fill out. She informed us that we were waiting on the masseuse (right on Kim P.). After we finish filling out the paperwork, we are still waiting around to get started and the receptionist, who is also the owner, is back on the phone. I decide to look on Unilocal to see what wonderful things we were in store for and to my dismay, I found the three previous reviews. After reading them for myself, I pass my phone over to my friend. Oh great. The esthetician then came out with a client that she had been working on and got her finished up. She then asked who wanted to do their facial first and who wanted to do the massage first. This was definitely one of the first big red flags for me; I had envisioned a «Girl’s Retreat» being that we were going to be doing everything together at the same time. MMmm-​kay. Mind you, we had not been offered anything to drink from the receptionist, not even our Champagne.
The masseuse DID run in late and she was very frazzled. After she ran past us apologizing with her rolling suitcase, SHE came back and offered us some water which we gladly and thirstily accepted (we had been waiting around for at least 15 minutes). I chose to do the massage first, and that’s when the pushing of the sales pitches started. She asked if I wanted to do Reflexology or Cranial Sacral therapies, and I said that I would like to do the Reflexology. That’s when she informed me that Reflexology was an additional $ 20; at first I hesitated, but then I thought «It’s my birthday, I’m splurging». It only goes downhill from there. I get into the massage room and I am given instructions to undress but that I could leave my bra on if I wanted to. I made the good decision to leave my undies on. The massage was nothing but a jerky, pulling, and rotating exercise for the masseuse. Her skills in Reflexology were not there. She was squeezing my feet with needle like fingers; mind you, I told her that I had plantar fasciitis and as she is squeezing my tender feet, she tells me that I don’t have plantar fasciitis, I have bone spurs. I guess she found this out because she was squeezing so hard she was «massaging» my heel bone! The whole time, she is talking. And trying to sell her nutritional business. I am the type of person that will try most things once, so I was trying to keep an open mind. I just don’t see how this «method» — and I use this term loosely — would work for anyone. She did use a timer to ensure that she gave me my 30 minutes of «massage».
The facial was the highlight of the visit. My friend and I then switched rooms and I whispered to her «Good luck!». The esthetician came in and gave me instruction to take the top part of my clothing off and get under the sheets. When she came back in she started to examine my skin and asked what my concerns were. I told her that I had oily skin and that my skin was really congested. She proceeded to do my facial, give a scrub and then a mask, and even did some extractions with great skill. When she applied each product, she would explain what the product would do and what the highlighted ingredient (s) were. After the facial was over, she asked if I had any questions on any of the products that she had used. Afterwards, she thanked me and asked if I wanted any water.
After getting dressed, I came out of the room and my friend was in the wash bowl so I went to the area and sat down in a chair. My friend doesn’t have a traditional cut, she has a very exaggerated angled bob, so when Helen went to brush/​blow dry her hair, she was very confused. The whole time she blow dried my friends hair, it was like she was just brushing her hair out and then had a blow dryer pointing at her head. She didn’t even curl or use a straight iron. I had the same experience as she harshly scrubbed my scalp with her fake nails. She pretty mush finger dried my hair, but I GOT curled with a curling iron. The esthetician was applying makeup on my friend while I was getting my «hairstyle». My friend’s makeover didn’t look half bad, and they actually put a blush color on her that I was trying to convince her to use. My makeover was very juvenile and not flattering. Oh, and we never received our Champagne.

I bought a coupon here and used it about a year ago, but I’ve been seeing Groupons for this place lately and had to put in my 2 cents.
Do not go here!
My coupon was for me and my mom for a facial, 50 minute massage, and make up application. First, the store was locked when we got there ON TIME for our appointment. Turns out the facial giver lady was the only one there and was with a customer in the back, so she locked the door for safety? Second, we had to wait for the masseuse to show up. I think we waited at least 30 minutes. When she finally got there, they gave us towel robes to change into and gave us water in wine glasses (fancy I guess?). I got my massage first while my mom got her facial across the hall. The masseuse talked the entire time and was so frazzled from being late, she had no direction in her technique. AND it didn’t last 50 minutes. Then my facial was not what I thought one would be like. Her instruments were visibly worn out and all she did was rub in cream and leave a hot towel on my face. Then exfoliated it with her dull exfoliator thing. It didn’t feel sanitary at all.
THEN Helen applied make-​up on me. AFTER making me feel dumb and stupid for not being a big make up wearer. The skin on my nose had been peeling a little at the time and she didn’t hide her disgust about it. She had me done up very poorly and dated to whatever decade she’s from. Update your style please! And while you’re at it… your attitude!

I was not happy – owner was late for haircut appt plus rude. Plus I didn’t want to look like I was living in the 1980’s when I left there! I left before all my services were done.

This place was horrible. The facial I purchased was supposed to be an LED anti-​aging facial and did not use any lights and only lasted 15 minutes. Then my hair cut– I actually had to ARGUE with the stylist to get her to even cut my hair. She refused to shampoo my hair (since I had already washed it that day), misted me with a squirt bottle and then trimmed ¼ of an inch off my bangs (after I argued with her to actually CUT my hair). Also my hair color choice was insulted, my layers were insulted. She spent 20 minutes just fluffing my hair around with her hands telling me how badly it was cut. Then my hair was teased up (since I mentioned I preferred layering my hair to get volume), since «she could give me volume without those awful layers». Then during the makeup lesson none of my color preferences were used. Also there are no clean applicators– so she put mascara on from the sample and then handed to me to put on myself. Gross. But despite all this, I was hit up to purchase products, and she moaned that «she was going to be put out of business with people not buying things» and THEN hit up for gratuity!
So if you’d like to fork out cash to NOT get a haircut this is the place for you!
PLEASE NOTE: the stylist that was so rude and condescending– OWNS THE CHAIN.

It was awful. Had to stand during haircut. Hair was not styled like my special indicated. Suggested using scrunchies to pull hair back (hello 1990!), and was treated in a very condescending manner.