This Dominos is a raging joke, I ordered an extra large pizza with pepperoni and bacon and half jalepeno. I was in a hurry, figure 50% off was a great deal and went for it. The delivery took over an hour and a half and when I got the pizza, it not only looked like a frozen pizza I would buy from the store and microwave, but it was freezing cold. We all tried one slice and thought it was the most disgusting thing we’ve ever tasted. But like I said, we were in a hurry. So we got ready and left, by the time we got home, dominos was already closed, so I called the next day to complain and asked if they could replace my order and offered them the practically full pizza from the night before as proof that it was not eaten and look like roadkill. They had the audacity to ask me why it took so long to call them… like the food got worse the longer I took to call, when I explained to them that I had places to go and that I wouldn’t have wanted the same person remaking my pizza, nor the same person that took an hour and a half to deliver it, they told me that they would remake me a LARGE pizza and that it would only be PEPPERONI! I told them that was fine but laughed because it was BS, they said if I would have called the night before it would have been different, but since I waited a day, this is what I get. LMAO, this is what I get for them making crap pizzas, I forgot that I was my fault they failed a customer!!! The owners there are complete jokes and penny pinchers, they could care less about the quality of your food and if you complain, they will argue with you about your complaint! I know how much a pizza is, I used to work for a higher quality pizza hut, and know that it costs the company next to nothing to make you a free replacement pizza. Dominos pizza costs less to make than Pizza Hut and yet this unbelievable A-hole thinks he was being slick… too bad I USED to order from them all of the time, and this little incident will show no more of my money going into their pockets!!! And to top things off, the replacement pizza tasted even worse than the original pizza!!!
Janet D.
Classificação do local: 5 Rocky River, OH
Always hot and very fast service. Amazing Gluten Free pizza! Delivery people are nice
Holly R.
Classificação do local: 2 Cleveland, OH
We’ve ordered pizza two times for us and once, as a gift, for the apartment office for the complex where we live. The food was standard Domino’s — not bad at all. But the service is why I only gave them two stars. The time I was at their store here to order pizza for the admin folks, of the two employees at the store at 11:00 a.m., one was a trainee and the other was a very angry, sarcastic woman who was constantly yelling at the trainee. It was so uncomfortable to witness. The second time I called the store and got the angry woman, I think. At least, she had the same demeanor. She was abrupt and I had to ask a question more than once to be heard irritating her no end. I eventually canceled the order so she’d stop acting like I disturbed her day. My husband ordered a pizza this past Friday and a store employee called back to ask how much tip he was going to give the driver. Unbelievable!
Kim F.
Classificação do local: 5 Fairview Park, OH
I have never had a problem with this location. I always get my pizza hot and the order correct every time. I have no qualms about calling them for my pizza when I crave it.