Four Points by Sheraton Fairview Heights

After driving for a long time with a 4 month old a day dog, I called around to find a hotel I could stay with a dog. When I called they gave me directions to where I was, greeted me and my dog when I got here, helped me with luggage, and even called the kitchen to ensure they stayed open a little extra so I could get some food. Seriously above and beyond!

I thought it was nice enough, until I saw a bed bug walk across my sheet. Unfortunately, it happened right before I was going to sleep, so I just sat awake all night wondering if those things were walking all over my bed. Bed bug gross factor makes it a 1 and there isn’t much that can be done to improve the rating, since I’d ever go back.

Small, friendly hotel with a great staff. The rooms are clean, quiet with a good channel selection and free reliable wifi. The food is good, though somewhat limited in choice. The bar is well stocked and frirndly. I always try to stay here on my way through and have never been disappointed.

I wondered what this hotel would deliver and after staying there were no concerns. Nice quaint hotel, rooms are spacious and clean. They have a all you can eat breakfast for $ 9 that was very good and has lots of options. We also used the conference room as a hospitality night and the staff was very accommodating.

Absolutely no complaints. Check in was easy and Krista at the front desk was more than helpful and friendly even at a late hour with a busy lobby. The room was extremely clean and comfortable and we appreciated the hospitality as we traveled through the St. Louis area. Definitely recommend!

Pleasantly surprised by my two-​night stay here. John checked us in; very friendly banter and super helpful. Sherry was very kind and puts out a very nice $ 9 buffet ($ 4.50 for the kids). Like another reviewer, I thought it was above and beyond the usual.
The room was very clean, king bed comfy, the temp easy to adjust, and the wifi welcomed. My room overlooked a farmed field… Better than the parking-​lot view. The walls are thin, though… And it’s pet friendly; we may bring our pal next time.

I have to say, I was pretty relieved to find something more than a 2 star Super 8 to stay at when I had to come to Belleville twice in one week. This was only 15 – 20 minutes down the road and a million times nicer. The first time I was there, I had a reservation, but the second time, I didn’t, yet it wasn’t a problem and I still got a nice room with a King bed. The breakfast they serve is buffet style and $ 9 extra, but much better than the «free continental» crap that other places give you. I was starving and ate two plates’ worth of food and took a banana for the road. The rooms had wi-​fi that did not require any sign-​in, which was nice. I’m not a fan of the dispensers that so many hotels are using now for shampoo and body wash in the showers, because they take a million pumps to get any product out, but I get that these are cheaper and easier to maintain — and even high end places are switching to them. If I end up having to come back down there, I would definitely stay here again.

Breakfast conference: Food boring, Room freezing, Sound system fair.

Me and my boyfriend work for a transporting company we stayed here for one night on our way to St. Louis Missouri I loved it! We arrived at 6 PM free food and drinks until 7 PM weekdays :) very nice room and we slept like baby’s.

gross bathroom, dirty grout, mold on the soap dish… boooo SPG, i would rather get a refund and say bye to the points associated with this stay.
The staff was friendly, and the price is right for travelling with a dog ($ 50 fee), ”
Bed and linens were clean and fresh, lots of pillows available.

My wife and I stopped here to grab a few hours of shuteye on a recent road trip.
We decided on this place because Four Points are usually pretty nice and the AAA rate here was really competitive (like $ 70).
When we first walked in at nearly midnight, there was a bit of a mess in the lobby from some construction project and the concierge was elsewhere attending to something. The bartender from the hotel bar was closing her cash deposits and told us that the concierge would be right down. He came down and quickly got us checked in.
The room was very clean – clean enough that I noticed one tiny glue spot on the carpet in the room. Everything else was spotless. We were awakened briefly in our 12 – 6 sleep break by some people being loud in the hall, but it sounded like someone addressed the problem quickly and we were right back to sleep.
Checkout was quick and we were on our way. A quality place to stay!

I can’t believe how this hotel has gone down in quality and staff. I stayed here about a year ago and I don’t think that they’ve cleaned it since my last visit. The shower curtain was completely disgusting as was the area around the tub. It’s a shame, the location is great and it’s a Sheraton. There are stains throughout the hotel and in the room that I had. I don’t know how this hotel is listed on hotel sites as a 3 star hotel. I would make it a 2 star unit. I hope that they clean this place up. I used to really enjoy this place. They even got rid of the nice ice buckets and went with cheap plastic ones that won’t hold 2 cans of soda with ice. People probably checked out with the old buckets.

This place has been great every time I have stayed there. Also the breakfast is the best.

Four Points by Sheraton are typically nice hotels, and we had a good couple of stays at this location in particular.
We stayed here a couple of times and for several nights at a time, and every time we encountered good service and clean rooms. The hotelstaff is friendly and accomodating, and the front desk ladies are a hoot. Since we stayed there relatively frequently we hit it off well, and they really treat their guests very well.
On Tuesdays (I believe) is their Manager Appreciation day, which entails appetizers, snacks and complimentary drinks on the house. It is like Happy Hour but better, since it is free. I was a big fan of the chickenwings, the sauce in which they smother these is fingerlickin’ good.
Rooms are contemporary, spacious and very, very clean. The beds are comfortable and provide a good nights rest. I have a touchy back, and normally I am a mess if I don’t stay in my own bed. My back never once bothered me when we stayed here. The shower has decent water pressure, which is actually quite important to me.
Overall a great place to stay. Close enough to restaurants and stores, as well as main roads. If we ever get back to this area we won’t hesitate and stay here again.

You can’t go wrong with Four Points. I have stayed here 4 – 5 times and its always been consistent.
The front desk staff are friendly and helpful. The rooms are what you would expect. The room I had (2 queens) was plenty big and had a great view of the Illinois cornfields. Sounds hokey, but kind of cool to look out on the scenery. Get a room on the away from teh front of the building so you arent woken up by the early risers.
Convenient to the interstate and not too far from mall in o’fallon and other standard chain restaurants.
Nice to have free wifi and water in the room.

Came through and did not feel like staying at Drury in the Rail yards as I usually do. This was a good experience. Room was clean and sheets were nice. If you like to watch TV the only drawback with this entire franchise is that everything is updated but the TV sets. Other than that it is an above average experience and I would definitely stay again. Very friendly, helpful staff including those working the breakfast buffet. Homey. Very close to lots of services, drug store, book store, restaurants. etc. Quiet.

Not bad at all. I stayed here 12÷18−12÷20
We had a bunch of people staying at our place so we got this room for a few days. Comfortable beds and the customer service was nice. One of our lamps didn’t work because the bulb burnt out and the remote was missing of the days. One of the better ones in the area.
It is close to everything like I-​64 and across the overpass from the mall.
If you like Southern Food try out Lotawatta Creek (but you better wear stretchy pants.)

I stayed at the Four Points by Sheraton on a business trip for a conference, which was held at the same hotel, and I’ll admit that work or pleasure, I’d be happy to stay at this particular hotel again.
The location is perfect in my opinion! Easy to get to right off the interstate (I-​64) and in the vicinity of Fairview Heights, Belleville, and O’Fallon, IL. So plenty of shopping and local places to eat (I recommend Bandana’s BBQ) or drink. St Louis itself is a short drive (15 mins give or take) so you can take in the sites without dealing with the city if you’d like.
Not sure if there are any military folks reading this, but Scott AFB isn’t too far either.
There is a mall right across the interstate from the hotel, and a cinema right across the street (HWY-​159). Again, great location.
The room was very nice as well. I had 2 doubles (even though it was just me) and the room was always very clean and well kept. The AC worked liked a charm (business trip in the summer heat!) and the bed was very comfortable. Staff was very friendly and helpful, they told me how to get to the nearest Starbucks when my phone GPS wouldn’t. LOL
Overall it was a good experience at this location, and a great stay.