Applebee’s

Great service, great food, but from what we’ve heard, the manager of this joint (or the owner of this particular franchise?) is HORRIBLE to the employees. A laundry list of illegal things are going on. Except for tips, the waitstaff doesn’t get paid at all (they get below waitstaff minimum wage, and it is all usurped by taxes) and they do not get regular pay stubs! NO PAY STUBS. They have no way of knowing whether or not their weekly (nonexistent) pay is even correct! They get a W2 at the end of the year, with zero profit, and then they owe MORE taxes on their nonexistent income. This is a NATIONAL CHAIN, they should have their shit together better than this! Unless it’s just a problem with this franchise? In which case I hope some upper level Applebee’s person reads this review and investigates the illegal goings on at this joint. Because these college students waiting tables for pennies deserve to be treated better than this.
Another thing we learned, which is astounding, is that these waiters have to make up for low tips — the money has to come out of the waiter’s own pocket if a customer doesn’t tip whatever the manager considers to be the expected amount.
Also, waitstaff are often doing double or triple duty — hosting AND waiting tables all at once — then staying late at the end of the night to clean the whole restaurant! Other Applebee’s locations hire a cleaning crew. Not these guys. Apparently, they are using the college kids practically as slave labor. And they’re getting away with it. This can’t be legal. Cmon, people.

I stopped eating at Applebees more than two decades ago. Meanwhile, in this part of West Virginia nearly everything closes early and at midnight this was one of the few places that was open. We walked inside with an open mind and were interested in trying their new menu. From the beginning we know it was going to be a stretch. The host couldn’t figure out where to put us, although he finally decided on seating us at one of the tables near the bar (the restaurant was half empty). We asked the server what was the best choice on the new menu and she recommended burgers and then came out 10 minutes later to tell us they were out of burgers, and a few other things. We left.

Me & my boyfriend ate here a while back and we got the two for twenty. I got the 3 cheese chicken penne and he got the chicken tenders. When our food came out I didn’t get my breadstick and he didn’t even get his french fries that came with the meal. We asked our waitress if it came with them and she said yeah sorry I forgot. Then I got to looking at my meal and I had asked no tomatoes on it and they literally put the tomatoes on and then picked them off. I had seeds from them and juice all over the sides of the plate and my noodles. I could taste the juice from them. They are lucky I’m not allergic to tomatoes. You shouldn’t just pick them off and if you do you might wanna do a better job of that.

This was probably one of the best Applebee’s I’ve been to. Friendly, fast service. Our waitress was GREAT! I wish I could remember her name bit she was an older petite blonde woman & she was on the ball with everything. The food was great also.

I like the food here but the Managers don’t care about their customers. You complain about them not only forgetting about your order but also getting the wrong food when it finally gets done and all of a sudden it’s your fault! I am pretty sure they are glad it was a to go order and he was being rude over the phone instead of to my face. His excuse? I must have called another Applebee’s. How about this… Maybe your people made a mistake. I will be calling corporate Monday morning.

Food is ok generally but the reason that this doesn’t get many stars is due to the lack of service. Multiple times I have eaten here and had issue for one reason or another. Good food for a chain restaurant, bad service altogether though.

I ate here on my birthday. The food and service was excellent.