Safelite AutoGlass

It is a shame i can not give a minus star rating. We took our Ford van there for repair then told too large a vein and needed replacement. So we dropped it off the day before, new glass was put in and surprise the glass has an odd angle which causes air leak sound. We have had 3 other windsheilds put in by others and no such issues.
So i call them today and told to bring in and let them look at it. They removed it and reinstalled it but no luck wind noise the same. I was not going to return again but supposedly they will come out to our home and put ppg glass in here. Why wouldn’t they use a known name brand piece of glass instead of this chinese junk. I know companies need to make $ but cutting corners on windsheilds is insanity.
If they do not correct it this weekend by next friday they’ll be served with court papers and i will sue their pants off. Will advise the outcome of this weekends efforts.

Customer care like you wouldn’t believe! I’m a sales professional who drives about 800 — 1000 miles per week. Needless to say my car is my office. I struggle with making time to give my vehicle the love it needs so when my windshield was cracked and continued to spider for weeks it was clear that I had to make time to replace the whole windshield. I went in on 2÷18÷14 and they did a full replacement within 2 hours. During that time they offered me wi fi, drinks, and took care of the problem correctly. Less then 2 months later on the NJ turnpike I noticed that my new windshield had chipped and was considered physical damage. I returned to Safelite and the manager (possibly owner) of the business came out to greet me, I recognized him from my first visit and he once again exceeded my expectations. They took my car back immediately and fixed the issue with absolutely no hassle.

So how we all know how bad i95 is when it comes to flying objects coming out of the construction vehicles, few weeks ago had a flying stone flew out of a truck and hit my window, so decided to call my insurance company, they connected me over to Safelite,
The guy on the phone from Safelite ask me how bad the window was, I told him it has a chip that is smaller then a DIME, he tells me it can be fix in 20 min, and will look like new.
So I had appointment the same day, went up walked in to Safelite, told the guy what I was there for. He looked at it and told me something different then what I was told on the phone.
I was told it can be fixed, but it will not look perfect, he will do the best he can. The only way it will look like new is if I got a new window.
So after 40 min, the work was done. It looked a little better, the cobwebs are out, the chip is still there. not what I was told on the phone. Then the person there said was going to email me my receipt, never got it. Could have Atleast print that out for me and hand it to me. That’s why I’m only giving 4 stars.

Always quick, always great work. Have repaired dozens of chips over the years, never any issue and my insurance usually pays the bill.

Friend of mine just went here against my better judgement for his Honda FIT. First windshield distorted to the point of barely being able to see, second windshield slightly better but still warped. I guess things never really change.

Had them replace my windshield at their shop in Fairless Hills, PA. It is near the Oxford Valley Shopping Area. I like that I could go online, get a quote and then make an appointment. I got there a little early on a Friday and the only negative that I can say is that they stuck to the schedule and my appointment time. It took them 1 ½ hours to change out my windshield and re-​install my rear view mirror. They even transferred my oil-​change reminder sticker to the new glass. The waiting area was clean (and the unisex bathroom) and had a flat screen TV. After everything was done, I was charged what I was quoted, to the penny.

Called to have a windshield installed on my car, and was VERY pleased with the experience, from scheduling an appointment online, to the actual installation in the parking lot of my office. My installer (David) was professional, friendly, punctual and fast! The job was done practically before I noticed! I’d recommend these folks to anyone!