Momentum Chrysler Dodge Jeep Ram of Fairfield

I would like to thank Veronica Winters and J. T for the great services they demonstrated on my vehicle. They have done an amazing job and are very good people. I highly recommend you to deal with anyone of them for any dodge related issues. Go DODGE

Wow!!! Have you ever walked into a place and you feel at home! Well that’s exactly how I feel here at momentum dodge! We are a regular loyal customer at the service department for the Dodge Magnum r/​t and the srt 10 ram that we already own we bring them both here for service because JT and Veronica are amazing!!! I’ve never trusted anybody with my baby’s the way I trust them/​which brings me to the next part of my experience and is buying a car I must say Carlos is great Alan wow that guy is amazing he will get to the bottom of what you are looking for and make sure you are happy! Mike was so helpful, Kevin in finance omg! He made all this paperwork for us so easy and fast he was very detailed with what we were singing super happy! And last but not least Ray!!! General manager he is such a nice and helpful Guy he made it happen for us! We are beyond happy with our purchased they all made it happen for us, we got what we wanted and more!!! I strongly recommend this dealer not just to purchase a car but to service it too. By the way I got a Dodge Charger r/​t Daytona blue pearl!

Took my son to get him a car. He wasn’t willing to accept anything that wasn’t fast. His 1^st time buyer status limited his options, but Charles found him a Hemi Charger in his price range & hooked him up with a tint, as well. I was pleasantly surprised the car came with an amazing warranty. He has an odd seatbelt issue 3 days later & they fixed it with no problem. The whole experience was great.

I was with my nephew as he financed his first car under the first time buyer program and he bought a 2007 Dodge Challenger RT with that Hemi. It wasn’t exactly what he wanted but close and it was nice! Charles was his salesman and was extremely pleasant and easy to deal with. He was honest and straight forward and worked hard to make sure my nephew got his payments reasonable and in a car he would enjoy.

Thanks to Charles, I now own a 2007 Dodge Charger R/​T. Wasn’t exactly what I wanted but since I’m a first time buyer and only 19 without any credit, but I settled for it and I actually like it. I traded in my 98 mustang gt. I told him I wanted a muscle car and he found me something I could afford. Him and the finance manager provided great customer service and they worked with me on keeping my payment low, and even gave me a full warranty with gap insurance! I would definitely recommend this place if you are a first time buyer or if you are just looking for a nice car.

I came in with my options to get a Jeep Wrangler, I was met by an awesome sales consultant Dallas Mattson. I came in and sat dawn and Dallas worked with me to figure out the best financing for me and got me approved, I’m thankful and know that I chose the right dealer. Momentum Chrysler Dodge Jeep Ram Fairfield. Leaving in my 2011 Jeep Wrangler sport mango tango color.

Great customer service. Ask for James in parts or Veronica in service. They are good people.

I want to make sure that I give a good review. I have dealt with them before but wasn’t able to do anything. But some how a blessing came and I was able to get a car because of my situation being difficult that ended up working out far better than I would’ve ever thought they would. I’m thankful for the help and service they worked with me by showing me my options and trying to give me choices. I was having a very rough weekend and Jerry in sales made me feel like I’m able to get something I need and want more than just a want. You’re awesome Jerry. I also want to thank Kevin in finance for giving me more incentives and getting me out quick. I hope that they will be long time group of friends and help me in later purchases. Also was saying that I could compare them with vacaville and my experience with Fairfield was far better and not as stressful.

The best dealership visit I’ve had. i did not end up buying because I’m just not ready yet (my own personal choice, not the dealerships) However, Carlos A. and Dallas helped me the whole way! They were both really knowledgable about all the different makes and models. Very patient, nice guys. Carlos was giving me great prices on the cars we looked at, and really understood what it was that I was looking for. He really went above and beyond and it meant a lot to me. When I am ready for a new car, I’ll be returning here. Every single employee I came across was friendly and generally looked happy. Keep up the good work Momentum!

Almost two weeks ago I went and checked out a Dodge Challenger. I ended up buying a more gas friendly car for a variety of reasons.
I’ll keep my warning to prospective buyers from this dealership to the following — if you are running the numbers on a lease or purchase DO NOT GIVE THESE FOLKS YOUR SOCIAL SECURITY NUMBER and DO NOT SIGN ANYTHING.
I now have a Hard Inquiry on my credit report from TransUnion that may be there until I can persuade the credit card company to expunge it. I specifically told the guys at the dealership NOT to run a hard credit report on me. 10 days later it’s still there, haunting my credit rating as if I financed the car from them.
The reality is that smart car shoppers will routinely visit several dealers and get quotes. If every dealer did what these guys did, you’d have pretty terrible credit by the time you were ready to buy a car. I financed the next day at a dealership up the road and that hard inquiry affected my final interest rate. Geez, thanks guys.
I encourage this dealership to change their practice running people’s credit prior to them agreeing to buy. Clearly this was an assumptive sales technique on their part and materially affected my credit rating.
You the prospective buyer have been warned. You don’t need to sign anything or give your social security # to them in order to get an estimate. If you can’t get a quote without giving them privileged information, move on.

My experience at this location has been consistent. Slow. Veronica is great. Especially with setting the expectation that the service will be slow. The gentleman who does the service request doesn’t quite understand how slow his mechanics are. He set the expectation at 20 minutes. They didn’t even come close to that expectation. Took about 2hrs. All he offered was excuses. Which I can’t stand. My company requires me to go to the dealership. I have a company car. I can’t wait until I switch to Ford so I don’t have to come here anymore.
It’s been a few weeks since I wrote this review. The tire I spoke of earlier had to be re-​plugged. So after all that time and frustration the work had to be redone. I went to Les Schwab and got great service.

I would love to express my gratitude for a wonderful vehicle shipping experience. Not only did the entire team go about every and beyond, they were true professionals every step of the way. I want to thank Charles for taking us on the test drive and helping us get the best vehicle avaliable. Sebastian made the car buying experience, actually enjoyable (if that was ever a thing). Kevin in finance, was efficient and fast, thank you for delivering in record time. Thank you to all at Momentum Dodge, you have restored my car buying.

Excellent customer service. Prompt and respectful. Our salesman, Dallas, is wonderful. he was very patient with us and provided everything we needed. from driving us around and answering all questions. to helping us being happy and driving away with a brand new jeep vehicle, along with happy friends ready to enjoy the Memorial Day and bringing home the Warriors! To win it!!! We got this. Also, Kevin, the financial coordinator, is awesome! On point with the numbers, explanation, and accommodating. So, come over and grab a car! Ready.Set.Go!!!

Well my Durango’s broke down. I called and was sent to veronica. She was super helpful in getting me set up for tow. Checking all my coverages and getting (thor) the durango fixed up thru campaigns and drive train.
Being in service I know the difficulties that come up so I can appreciate the people that go the extra mile to help out.
Thanks guys.

I went in for an oil change today and had to bring my two toddlers along, it’s always stressful bringing them places mid-​day because it cuts into nap time but Veronica was very accommodating and helped distract the kids while we were in her office so I could review my paperwork in peace! I also feel like they did our oil change a little quicker than most places, I’m not sure if that’s how quickly they usually work or if they worked quickly because of my situation but either way, their service is greatly appreciated!

I just recently bought a new car from here.3 years ago I had a bad experience here but I found out it is under New Mangement. I was very pleased with the new Manager Rohan whom greeted me right away, listened to what I wanted and had great incentives especially trying to right the wrongs I had before. He went above and beyond to give me the best deal possible and to help me out of a bad situation on my previous car. He was a pleasure to do buisness with.
I definitely recommend anyone to do buisness here especially with him.

After receiving a call that my 2015 had a recall, an appointment was made. I was told by ‘Katherine’ it would be an all day appointment due to the extent of work needed done. She promptly asked me if I needed a ride back home. I declined and since I lived outside the city limits figured I’d just endure a day watching cable tv and eating out of a vending machine and drink tons of free coffee! She stated if I’d like, they’d drop me at the mall at lunch time and gladly pick me back up after I was finished.
I thanked her and showed up for my 8:30 appointment two days later.
Upon arrival it was clear there was a wait, which was fine, but I was escorted to a nice leather sofa, and chatted with other patrons. Less than 5 minutes later, I was greeted by Veronica Winters. A very upbeat and cheerful employee whom graciously and enthusiastically took my keys, info and asked me if I had a ride home. I explained I lived out of town and that I’d just chill in the lobby and have them take me to the mall later if I felt the need. However we laughed how going to the mall was dangerous for my pocketbook and I should probably stay away!
She said, ‘One moment!’. Made a phone call and got no answer, and emailed someone, with no reply, and then said,‘Do you have your proof of insurance and a credit card?’ Which I had both, she then said,‘we won’t charge you, but I may be able to get you a rental on us if you’d like to go home or wherever.’ Well HELLO! Of course I’d rather go home than sit in a car dealership all day!
So we walked over, they put me in a 2015 Rav 4, and I was on my way!
I’ve purchased many vehicles in my life, and I don’t remember ever being treated so kindly and professionally in a Service Dept.
Momentum you did a great thing with Veronica and also Katherine!
Thank you for a job well done!

I want to thank Veronica and everyone that worked on my jeep. Veronica thank you for being so patient with me you are awesome

I cannot speak as to the Sales team, but I have had nothing but the best of experiences with the Service team.
Veronica and the service team has never let me down. Veronica has helped me with many questions, and concerns I’ve had, and has taken great care of me and my Dodge Journey.
Was just there today for an issue that popped up with my Bluetooth and she took great care of me, and got my wife and I out in no time. I would have no problem recommending them to anyone.
Just a heads up, they can be busy at times, but I’d rather go to a busy business (they have constant flow of customers) than a business who has no cars being worked on (usually not a good sign). Just try to be patient and they will take great care of you!

Had a great experience buying my new 2014 Toyota prius v three. The staff was super friendly and really worked with me to get the lowest price and payment option with the trade in and down payment I had! Thank you guys for all your help! I love my new car :)