Midas

NEVER go to this midas, if any midas. These people have screwed me over SO many times. I am only 19, and have been coming for a while because this is where my mother told me to go for an oil change. I never questioned it. But now, none of my family or friends are coming back. It all started a year or so ago, when they broke my dip stick to check my oil. They brought it out, and said someone else broke it. I have only been bringing it to them since I got the car. They then said they would leave it there. Next time I got to get an oil change, they tell me nothing is wrong. Time after that, they tell me I have no dip stick. Where did it go? I went to a mechanic friend, and he told me the dip stick had been shoved into the bottom of the tank. Meaning they tried to shove another dip stick in the tank, when there was an already broken one in there, then decided to not tell me about it. Again, I have not gone to anyone for work other than this midas location. I simply have my friend look over my car to see if midas is really telling me things that need done. Then about a month ago, I got my muffler fixed by this friend of mine, because he could do it cheaper. So I’m loving my car because of how quiet it is, but its time for another oil change. I drop my car off, get the oil change that took about an hour, then drive off. But as I’m driving off, my car is being VERY loud. Like I didn’t just pay to have it fixed. I complained and they told me it sounded like that when I came in. So I had my friend look it over again, and he told me (without me telling him that I took it to a shop before hand) that underneath my car very damaged. And it was because of those lifts they use in the shops. He told me (again, without the knowledge of my oil change) that when they were taking my car up onto the lift, they hit it at an angle, and tore up the underneath of my car. He could tell this because the scrapes didn’t come from concrete like it would have if I hit it. It came from metal against metal. NEVER GO TO THIS MIDAS. THE MANAGER IS A JOKE, AND DOSNT RUN AN HONEST SHOP.

Thanks guys. Not only did you get us back on the road but you have us great customer service. What more could you ask for. Thanks again for your great service and customer service.

I had them follow my company car maintenance schedule for all the required services. The Chrysler originally came with Michelin tires and had a 5000 mile oil
change interval. As I put nearly 5000 miles a month on it I was here literally every 4 – 5 weeks. I always made appointments in advance. If the manager was here I was in & out– very prompt service. If not, however it was a different story!
One of the tires caught a nail near the sidewall requiring replacement at approximately 45 000 miles. They slapped on a Kuhmo and billed my company a pretty penny for a subpar quality tire– not a very good match either. Another visit I chalked the tires to make sure they were getting rotated, since they were charging for the service! They rotated, but just rear to front (no cross cross). Another visit they replaced the wiper blades, charged well over $ 40 for that.
The reason I finally quit going here– last visit I waited nearly 2 hours for an oil change– the tech advised because the car had a special oil filter they had to track down… Never mind I had an appointment set up days in advance! Also despite providing all the motor fleet paperwork every time, they NEVER seemed to have it saved in the computer and I had to fetch phone numbers and authorization codes– every visit…

My daughter and I stopped to get my exhaust fixed since it started leaking a few weeks ago. It was my flex pipe and they could get it fixed in about an hour. As the guys inspected my car they noticed my tie rods were bad. I was also going to get tires because they were way over due to be replaced. I had a quote from another tire store and had an appointment for when I left Midas. The guys here worked out a discount to get everything done at once, they managed to beat the other price I had for tires and discount the rest of the work some too. I am very pleased with the price, service and great attitudes of the employees here. One of the mechanics actually brought my daughter out some cookies since the repairs were taking longer than originally suspected because we had more work done.

This place deserves no stars. Service is slow and very poor. But apparently you have to give them 1 star!
Took 2.5 hours for a simple oil change and of course they found other things that was wrong, which they could fix for me. One of the things being filling up the coolant system, which I funny enough just did a few weeks ago, and knew it did not need it!
When I asked him why it was taking so long, he said that I had a 2 o’clock appointment, and I am 100% sure I had a 12 o’clock appointment! That still ot explains why it took 2.5 hours to complete it! But at this place the customer is not right I guess, he did not even offer a proper apology for it taking so long!
Also when I was waiting for them to get it done, a customer came in and complained over something she had been charged for that did not do.
I wil never go there again, I strongly suggest you don’t either…