Jack in the Box

Wow how rude can people be?
Long night on the road, Almost home, wanted to stop for food this was the only place open. Pull up and the lady working greets us with «so what do you want?» Ummmm really? Is this a joke… We get to the window I was hoping to get a name but she had no name tag. I guess that’s what we get for getting fast food… Oh and she is on a personal phone call also

I only put a star because I had to. But this place sucks. The girls working here are clueless. You tell them your meal and they forget what you say. They have one job and can’t even do it. Sad. Never coming here again. And inside it stinks like urine. Disgusting. Manger and employees suck. Except for the one man busting his butt of cleaning the tables !

These people need customer service skills. Learn how to greet customers, & acknowledge their existence. You are getting paid for nothing! Just left this location walked in and was completely ignored. Me and the three people that were with me were the only ones in the jack in the box. We stood their for about 10 min while employees just looked at us and ignored the fact that we were even there so we left. I clearly heard one of the many workers say «oh who’s going to help them»… We still stood their until we realized we clearly weren’t getting helped. Nor did we really want their shitty service!

I don’t know why people are complaining. The food here is great for fast food. The lady in the morning might seem gruff but she’s actually damn nice. She puts up with all you crazy hwy people who demand godlike ideals lol. I love the afternoon guys and tho the wait times fluctuate it’s not too bad. The poppers are always hella juicy and tho some of the sandwiches are small I never get a bad one.

Crew here is quite slow. Maybe they needed more training prior to be left doing the job on their own?

We have driven through this drive through 3 times. We love its location and have always loved Jack in the box. Grew up with it.
However this particular management, does not allow us to get our salsa on the side, of our tacos.
We order tacos then drive them to our uncles ranch, by then with salsa on them they are so soggy its not good. So we order no sauce on the taco’s and get the salsa on the side.
BUT NOT HERE. It is not allowed, you get your salsa on the taco or you can get a hot sauce packet (which is something entirely different)…but NO salsa on the side.
The customer doesn’t get it our way.
And the sauce that came on the tacos the first time we stopped there, was just about ready to turn, had to throw them away, the salsa dispenser sits next to the hot grill all day and taste like it too.

I’m so disappointed! Horrible customer service!
I ordered a few drinks and then went to the window to pay. I then decided that I wanted to add something else to the bill before they charged be which would of been an addition $ 5-​$ 10 (which has never been an issue before). Once the employee Shareerah (as stated on the receipt) opened the window, I asked if I could possibly add a few more items to the order since I didn’t think to do so before. She then rolled her eyes, sighed and said she’s «short on time». I was so shocked that someone who’s job is to provide amazing customer service, just did that to me. I asked again and she again said in a rude way, «well what do you want then?» After that I was highly upset and just told her to forget it and she just lost an additional sale.
I work in customer service and to see how she reacted to me wanting to add more to my bill (which pays her checks) really made me furious! I began to tell her that that’s not acceptable and was extremely rude. I seen what looked like to be a manager come up behind her and I then explained the situation to her about how rude she was but she just stood there.
If you don’t like your job try finding something better suited for you! Where I work this type of customer service is unacceptable and could cost me my job. I’m not saying the customer is always right, but if there is is no one in line why wouldn’t you be nice and try to make the sale.
And please if you work in retail/​customer service do not roll your eyes at the customer because you «don’t have time». Sweetie you are getting paid! That’s your JOB! Trust me I know and I’ve been there plenty of times.

Waited 20 minutes to place an order with no line. When the cashier finally greeted me she acted like she was bothered by me being there. Waited 15 to 20 minutes for my order and fries were cold. This is the worse jack in the box ever

Wonderful customer service! Fast and nice! Their new soda machines are so cool with over 50 flavors.

I never been to a Jack in the Box drive thru that does not wrap the sandwiches in paper. This is the only one that doesn’t. Is there a reason for that? That’s GROSS.

The worst service here;
Chick changes garbage and doesn’t even wash her hands, starts handing out food. Cashier taking order looks clueless. Manager is not even paying attention to its guest. This place is filthy. Will never be back here.

Went through the Drive In on Sunday Afternoon July 26 about 3pm — Never had this happen to me before in 40+ years of eating out…1^st choice-​Coca Cola, «sorry we are out.» OK, I replied, then how about a Large Dr. Pepper? She said, «sorry we are out of that too.» All I needed was a little caffeine and fluid, so I said, sheez, I’ll go for a Diet Coke then. Guess what she said? «Sorry we are out of that too.» So clearly this place isn’t run well, and I wouldn’t ever eat at a place that cannot even have 3 different kind of sodas on hand. Avoid this place or eat at your own risk.

We have never had this bad of food before from Jack in the box! Just awful! We got over 20 $ worth of food and paid over 5 $ for the spicy chicken sandwich and 1 $ for the value chicken sandwich! The value chicken was not only better but bigger the the spicy sandwich! We will NEVER eat at this location again…

It’s a Jack in the Crack. They have food, reasonable service, and a good location. I am adding a star because they finally took the screwed up lock off the bathroom door.

Such a convenient location for a quick stop. Both for the belly and the car. 76 is conveniently right near by.
This place is clean and the food is quality for a chain fast food restaurant. My favorite part is the serving of breakfast all day. Unlike you McDs! I’m enjoying my steak and egg burrito as I make my way to San Francisco.
Workers here are laid back and chill. They didn’t rush me and my friends when we took out sweet time browsing the menu selections. I don’t eat fast food often, let alone at a Jack in the Box so my knowledge of their popular items are limited.

Awesome MId-​Way Stop Between Sacramento & San Francisco AND Back
SITREP
To be clear, there are actually TWO (2) reasons I take this itty bitty exit in the middle of nowhere:
(1) The first is to get gas at the Circle K 76 Station here — when heading TO San Franciso, sometimes when leaving Sacramento, I may miscalculate if my tank will get back to Sacramento on the round trip, and there’s NO WAY IN HELL I wanna pay the inflated Bay Area gas prices. SO… this is the LAST viable stop for gas-​savings.
BUT I DIGRESS…
(2) This review is about JACK-​IN-​THE-​BOX and the great deals on 4 Tacos for $ 2 that I enjoy getting here.
And that’s it, really. When I’m road-​trippin, and I’m hungry because I left straight FROM work, and I’m zooming on down to Oakland or San Francisco, I’m not looking to throw a lot of money at food, and for a mere $ 2 to fill the hole «in mah belly!», 4 tacos will do the trick so I don’t get sick on dancing, drinking, and socializing on an empty stomach.
RED TOP
And props to this particular Jack because the tacos here seem to be stuffed with yummy goodness (fast-​food comparatively-​speaking) and not chinzy like some OTHER Jack-​In-​The-​Boxes («YES, I’m looking at YOU, Pinole Valley Jack-​In-​The-​Box!»). Not all Jacks are alike.
THE LOWDOWN
Cheap calories to dance and not throw up. *AMEN* [That’d be a good tagline, don’t you think?]

I really don’t like Jack in the Box… I was out-​voted for lunch.
But they serve breakfast all day, so I ended up happy. Coffee was pretty decent. Kids and the hubby were happy too.
Drive-​thru and counter service.
Place was clean and the restrooms were spotless.
A group of road workers came in and the staff was kind of rude to them, which wasn’t cool. The workers were polite enough from what I could tell. They had their fluorescent vests on and were dirty from work, so my sympathy went out to them because they work so hard and deserve to be treated like any other customer. So I’m taking a star away.

Disclaimer: This is less of a review and more of a rant.
My mom wanted to celebrate Mother’s Day on Saturday instead of Sunday. Fine by me – I’m no stranger to bucking systems. However, Mother’s Day this year was on steroids, and the festivities seemed to begin on Friday night. It’s kind of like my birthday (which lasts a full two weeks every year, like it or not).
I went to see my mom in Sacramento on Saturday. And after a long, fulsome day playing penny slots, decided to stay over Saturday night and come home Sunday morning. MISTAKE!
I left my parent’s house at 12:30 in the afternoon. So did everyone else in Sacramento, apparently. Traffic started right around Harbor Blvd. on 80W and did not calm down for the entire 72 miles from Sacramento to San Francisco. I was furious around hour 2. I wanted to light myself on fire I was so annoyed. I get carsick very easily – even by my own driving (!) – and the stop and go was working a number on my stomach. And even though I have an air conditioner, the 95 degree heat proceeded to give me a throbbing, pulsating, blinding migraine.
I usually use the trip from Sacramento to San Francisco as an excuse to pull off at the Orange exit in Fairfield to get In ‘N’ Out. If you could have only seen how packed the freeway was by Orange, you would understand why I said hell to the no and nixed that idea with a quickness.
Finally, I decided to get off the freeway at this one weird exit (which only has a Jack in the Box, a gas station and a dairy processing plant). It was like an oasis in the middle of the desert! I was so worked by then I thought I was going to pass out – and I hadn’t eaten since about 9 a.m.
Man, I was so happy there was only one car ahead of me in the drive thru, I could have cried! I ordered a chicken strip meal with a big, refreshing sprite – ahhhhh relief! I normally do not eat fast food because I am pretty cognizant of nutrition value, but at this point, I just didn’t give a sh%$. I think this was the best fast food I have ever eaten, and I was beyond grateful to get out of traffic. The drive thru was so fast, even with a pick up in front of me (fools in pickups usually manage to order $ 40 worth of food in the drive thru.) My chicken strips meal was $ 7.50 or something, but at that point, I would have paid $ 100 to get off the freeway and have some chicken strips. If only JITB had cocktails, it would have been the perfect frolick and detour.
Don’t even ask how the rest of the drive was. I won’t tell you how the Warriors and Giants games royally destroyed traffic, or how against all common sense I decided to take the Bay Bridge to the peninsula when the metering lights were on. And never mind that I got to mi casa at around 4:30 and could barely see my head hurt so bad. I keeps it positive, which is why I’m focusing on how wonderful this Jack in the Box was during desperate times.

This is the coolest Jack I have ever visited. I mean. how quickly can one pull off of the 80 and then stop at the stop sign, and boom… there sits a Jack in the Box!
I love the ease and convenience, and the cleanliness of this seemingly hidden, isolated branch.
Easy in and out. quick service. didn’t have to wait long. My chicken club was quite crunchy and I enjoyed my first visit here…
awesome find.

So I wouldn’t normally review a Jack in the Box. Hell, I rarely eat fast food at all. But because I had such a bad experience with the food at this location, I kept the receipt and made note to hopefully save other’s from eating here.
On our trip up to Tahoe I hadn’t eaten and this place was next to the gas station we stopped at. I had high hopes, the place looked clean, the women staffing it cheery and not disheveled. But after getting on the road and starting to eat my food I found the chicken inside of my chicken fajita (380 calories) frozen. I’m not talking just slightly cold. Frozen.
Frozen in the middle, surrounded by hot chicken. Obviously microwaved from a frozen block. I spit the entire thing out and didn’t get sick.
1 star.