Fairfield Post-Acute Rehab

My mother was a patient at this facility for about 2 weeks after having a quadruple bypass. The day nurses were wonderful an attentive to her needs. However, the night nurses were terrible. My mother fell out of her bed and rang for help; it took over 20 minutes for someone to come and assist her off of the floor. Two nurses saw her and passed by before the third nurse (who wasn’t even in charge of my mom but thank god was a nice woman) helped her.
She has also had to wait for help to use the restroom for over ½ a few times and soiled herself once due to this.
There have also been incidences where the night nurses left urine and feces on the floor of the bathroom for several hours before cleaning.
When my mother brought this issue up to the day staff, the were very amicable and concerned and helped. She was told that the night staff would get more training, but no staff changes would be made.
We also had several issues with the billing administratives. She was initially told that her insurance was accepted and that she would only pay an $ 11 copayment/​day. Then 2 weeks later, she was told that her insurance would not cover her any longer and that she would have to leave the next morning.
My mother does not have any family in Fairfield. I live in Charleston and my brother in LA, so we had to frantically call places trying to secure a place for her to stay since we were only given 24 hr notice of her discharge. Very unprofessional. I called and was told a different name for her case manager 4 times and directed to their respective voicemails.
They only reason I am giving this place even 3 stars is because the day nurses were very kind and helped my mother and kept her company when she really needed it. The physical therapist was also wonderful and helped her get back to walking quickly. But the night staff either needs more help if they are so busy that they leave a patient on the ground after falling off of the bed for 20 min, or they should be replaced. I understand that the insurance issue is not entirely their fault, but it would have been kind if they could have given us more than 24 hr notice to find my mom a new place especially since she has no family nearby.

Our friend has been at Fairfield Post-​Acute Rehab on a long term basis & has been receiving excellent care. She has friendly, caring nurses & Attendants, & the whole facility is clean and spacious. We are kept up to date with her condition, and the least little concern is addressed immediately, as is any question we may have as to her condition.
There is a feeling that the patient is valued as a person & not just a file.

PLEASE BE AWARE OF THIS FACILITY — Fairfield Rehab and Nursing in Fairfield, Ca! If you care and love your parent or family member very much… please do not admit her or him to this facility. Our mother had fallen numerous times and they were all very aware she was a fall risk patient with dementia.
My mother is elderly and just had a «Total Knee Replacement» and was placed at this facility post-​op. Her major fall happened while in the bathroom. She was tired of waiting for a long time on the hard, uncomfortable commode, so she was trying to get up on her own by having to reach and grab something in front of her about two feet away. She slipped and had a horrible fall on the floor. This horrific fall split opened her freshly new cut from her knee surgery. She had to endure another unnecessary long and painful emergency surgery to close this terrible opened wound. She was in a lot of pain and still is till this day! She is now very afraid to get up and walk on her own. Her spirits ruined.
They say this is a «Rehabilitation Facility», but why were there no proper bar rails mounted in the appropriate area of the bathrooms?! There were no bar rails directly beside the commodes.
Also, someone witnessed my mom a couple times just sitting in one position on her wheelchair for 7+ hours without any of the staff repositioning her. Imagine, she just had a «Total Knee Replacement». Insufficient staff… poor care, etc…
I can go on and on but there is not enough room on this review site.
I would hate to see this happen to anyone else at this facility… especially a senior citizen!

I’ve had both my great grandmother and grandmother stay here before and as a nursing assistant, myself, I have always been pleased with the pride the people working at this facility have. The nursing assistants and nurses are all informative, very nice, and extremely understanding and accommodating. The doctors are thorough and dedicated to helping each patient. You can tell that everyone working here genuinely cares about the clients and not about just making it through to the end of the week to get their paycheck.
I also think that the food that they serve here is very tasty. Obviously things will taste different to meet different dietary needs, but both my great grandma and grandma raved about the food being cooked just right.
The facility is immaculate in terms of cleanliness which says a lot about facilities of this nature. It is definitely well-​kept and well-​prepped for new clients entering the site.
I definitely recommend this place.

Every time I visit my Mom for dinner I either get served something completely different from what I actually order (chicken pasta instead of grilled cheese) or something with random meat in it (turkey on grilled cheese) and have my ice cream, salad, drinks withheld. Can I just have my damn grilled cheese and cranberry juice so I don’t have to watch my Mom eat all her food while I wait for them to get it together? Geez.
My mom likes this place and I suppose that’s what matters most. They do fun things for patients and have mostly friendly staff.
Just… try not to eat the food. It reminds me of awful elementary school lunches. Ick!

Really nice, clean facility. Large rooms, excellent nursing staff. Dedicated employees that clearly care about the patents.