Diva Nails & Spa

This nail salon is right by my office and I have gone a few times. It’s fairly clean and quick. They have several technicians and usually have time for a walk in though I feel they’re a little pricier than the salons. Their work is good and worth visiting if you’re in the area. A little bit of a language barrier but what can you expect? Felt like the cashier/​owner? was pushy in upgrading pedicure package but overall the experience was okay.

Use to be my favorite spot but the nail polish selection is garbage. If I’m in a rush I’ll come here. I especially don’t like when I walk in and have everybody stare at me instead of asking what service I would like. It’s like they pretend they don’t see you.

Love coming here for the supreme pedicure! A clean relaxing environment to unwind at for sure! And they take their time, I’m definitely a regular now.

Where do I even begin. Sent my wife and daughter in for Mother’s Day weekend for pedicures. They overcharged my daughter on the service that they didn’t even provide. All they did was fill up the chair with water dry her feet off and paint her toenails. Does that sound like a pedicure? You can’t expect to get good reviews if you over charge for service you don’t even provide. I went in there to talk to one of the managers who blamed my daughter instead of acknowledging that the price that they showed in the book wasn’t the price that we paid. Then he said the reason she was charged full price for a pedicure was because they have a policy that if they fill up the chair with water then that individual is charged. I asked to see the policy and where it was written down and they had no such policy written down which means he just made it up. But it still doesn’t answer the question why my daughter was overcharged for for the service she never received. For everybody going here make sure that what they’re telling you is the truth because it seems like they’re lying with every word that comes out of their mouth. Straight nickel and diming you. Never going back.

I came here because every time I go to get my nails done at other places I’m really not happy with the results so I’m like let me try a new place and I love it! My nails look even and man was very friendly and really took his time doing my nails so I was happy with that. I love love love the shape and the color. I got a stamp card, after ten stamps I get a free eyebrow waxing which I’ve never gotten before. I’m definitely coming back!!!

this place was HORRIBLE!!! I went there on 4÷4÷16 and I regret it I usually go to a different place but a friend suggested I try this place never again! the lady who did my nails (I forgot her name) cut my fingers multiple times. She kept saying «if you stop moving you wont get cut!» I wasn’t moving. Then she went to get my thumb and turned it a way that was painful so I moved my body so it didn’t hurt. she told me to sit back cuse I was distracting her? so at this point I was already really annoyed.
So now it came time to paint, I was getting a gel fill, the gel polish she put on my nail was so thick and goopy that it did not spread evenly. I kinda shrugged that off and let them be painted. after my nails were painted I looked and there was a LOT of small bubbles and the polish was uneven. I didn’t want to spend another minute in there so I chose not to have her fix it. now, a week later the polish is coming off, I don’t have a difficult job so for the nail polish to be peeling off is NOT okay.
When it came time to pay I pulled out my card and she said «no we will not accept that its cash only. They had no signs up. Although they had an ATM there it still would have been nice to not get charged to take money out.

Yeah. Went here the first time and it was good. I always get the same thing full set gel nails french tip. I paid $ 60 last time.
This time they charged me $ 80! Like what the fuck where did this extra $ 20 charge come from. Plus I got a cut from the lady going to rough. Im bleeding a ton while she’s doing my nails and the cut burns like hell because she keeps rubbing the chemicals/​nail polish remover/​alcohol on it. And if that isnt bad enough lets get the UV light ti burn it

If I could give this place negative stars, I would! I came in on a Thursday afternoon and there were 3 other ladies getting pedicures, so I anticipated a wait which was fine. After sitting in luke warm water for 30 minutes a little man comes over to FINALY begin my service. All was well until my toes began to burn. He had cut my nails so short that the skin under he toenail had become exposed, thus causing uncomfortable burning. I brushed it off as a simple mistake, even though it was much more. He sloppily and hurriedly finished my pedicure in 10 minutes… I sat in the water 3xs as long. I had paint on my toes and when I brought it to their attention they scolded me as if it were my fault. The lady angrily offers to fix in according to her «5 minutes» but I wasn’t falling for it. The hurriedness of the other guy was he reason I was so displeased… oh and to top it all off this was my first time here, DEFINITELY won’t be returning. LADIES BEWARE!

Good to be back here. The first time I was here, they did my manicure and pedicure as well as eye lash extensions getting ready for my cruise. They did some special treatment when they were doing mani/​pedi. That was the highlight of my experience in this place.

Saw my nail girl Tina today for a fill got my Christmas nails and toes done. As always she did an excellent job and super cute design!

Came here about two weeks ago and got a French tip gel manicure. Ehh, it was ok, she didn’t massage anything or put any lotions nothing. The gel was ok too, I thought she chunked on the white to thick, one of my nails started pulling back like 4 days later. She filed my tips after the gel cured too which they shouldn’t do. She also let the gel touch my cuticles so when it cured under the light it was like a barrier on my skin. ALSO it’s very inconvenient that they only accept cash. No debit no credit no cards at all! I mean they do have a ATM but it’s still inconvenient.

Definitely not my first choice by any means. I made an appointment 2 weeks ago for my mom and I when I was in here so that I knew they would have time for a manicure and pedicure for my wedding. A few other people decided they wanted to come with me and made appointments as well. Now they are highly understaffed and I have to sit around waiting for my manicure with a thousand other things to do today (which is why I made an APPOINTMENT!). Moral of the story: if they don’t take a name and number when you book an appointment you probably don’t actually have an appointment. Very unprofessional service.

I got the deluxe pedicure and it was terrible. My feet are still crusty and they would not fix my messed up toenail. The worst customer service as well. I asked if they took credit card bc my debit card got stolen and they were like «try to put it in the atm», as they proceeded to laugh at me. It was a $ 5 fee. I’m not going to do a cash advance plus a five dollar fee because that’s fucking ridiculous. Luckily, my friend brought me money.
They also wouldn’t fix my fucked up toenail. The man didn’t let me wait for my toes to dry and messed up my toe in the process of putting on my shoes. My friend who paid for me didn’t tip and we both could tell that the woman who rang us up was mad over that. Poor customer service. Will not be returning.

Another mediocre visit yesterday. A young man (who I hadn’t seen before) greeted me and i guess he wasn’t familiar with all the colors they offered because I kept repeating that I wanted the mood-​changing color (seen on a poster by the register).
Another man did my pedicure. Cleaning my cuticle on my second right toe, he deemed it necessary to PULL a piece TWICE and cut me! I pulled away the first time, why would you find it necessary to repeat what you just did. Ugh. He lost the color the chose because he set it on a table he wasn’t using and it was rolled away to another station. Of course it was put away when that employee finished their job. So I was told to show him my fingernail color so he could bring over something that would match for my toes. Up close look at my toes there’s polish on my actual toes! Not a good job cleaning up.
Manicure was with the same gentleman. Oh boy. He used the electric file to sand away some of the old shellac. Never had that happen. Usually they just let it soak in the foils. Overall the mani was decent. However, after showing him I wanted the color changing polish… I ended up realizing once I got home and ran my fingers in hot/​cold water that he used the WRONG polish. It doesn’t change color.
To say the least: it was an irritating visit yesterday.
–old pricing menu was posted on a box at the manicure station.
Moral of the story: I need to start looking for another nail salon (again!)

Took my daughter here for a french tip manicure. We didn’t make an appointment and walked in and there was no wait. The gentlemen explained the different nail tips to me which was nice.
The place didn’t have the typical nail salon smell, which was nice. I believe it’s because they have a big place and have good circulation inside.
Final product … my daughter was very happy and smiled on our way out.

Oh my gosh finally found my nail
Spa! Tina is so perfectionist. Will never ever go to any other spa! Thanks Tina

I have been going to Diva Nails & Spa for about a year and a half now, and it has become my go-​to nail salon in Fairfield.
The staff is friendly and courteous (they always remember my name, even if I haven’t gotten my nails done in awhile!) and the ambiance of the salon is very relaxing. It’s spacious, clean, and peaceful. Plus, the pricing of their services is very reasonable. Only $ 30 for a pedicure with a scrub, hot stones, and warm towel wrap? Sign me up!
I always see Tina for my nail needs. She was the first technician I saw when I went to Diva Nails & Spa on a whim, and I’ve gone to her ever since. She is absolutely fantastic! I would highly recommend seeing her. She works quickly and efficiently, but never makes you feel rushed. Every gel manicure and the pedicure I’ve had done by her turn out beautiful. Her attention to detail is incredible; she’s a true artist!
A good nail salon can be hard to find, but Diva Nails & Spa excels in every category. I will continue to go here for years to come!

This is my second time at Diva Nails, the first time, I went to Julie (she’s great!) I had gotten acrylic with gel manicure on top. It lasted over two weeks and still looked great, but my nails had grown out. I came today with my mom who I also referred to Julie, so coming together, I let her have Julie today. Instead, I went to Tim.
He was awesome! I showed him a picture of the bloody nail design and at first he didn’t think he could do it. I knew he could and he did not disappoint! I love them, I had my rounded nails filed to points and he was able to achieve the vampiric look I was going for with gel polish.
Of course, I will be back. This may be a look I’ll keep even after Halloween.

In Fairfield for the day after surviving 3 crazy days of work over Labor Day weekend. Having spent 3 10+/hr days with no breaks right in a row on my feet I felt I deserved a pedicure.
I checked Unilocal!to see what local places were decently rated and decided to stop in here. I did not have an appointment but even though they were busy they brought me right in.
Everyone is so nice! The area itself is spacious and CLEAN! Rarely have I has such a good pedicure for such a decent price.
I live 30 min away but will make the drive just to have my toes done!

*See bottom for CLIFFS
I am a regular at Gallery Nails in Vacaville. I came here because a friend of mine invited me here since she was getting her nails done for an upcoming trip. In need of a long overdue pedi although hesitant to try this new nail place, I decided to go.
We showed up and parked right at 9am today (Saturday), when they open. They weren’t open. One lady showed up but did not have the keys. Oooook. Waited a bit longer and the one with the keys finally opened up. Never experienced that at Gallery…
As soon as the doors were unlocked, a lady asked if we had an appointment. After it was confirmed, she told us to go to the wall to pick out colors.
We walked towards the back room for our pedicures. Really nice set up. The salon is only about 6 months old from what the employees told us. They have a back room with about 10 chairs for pedicures (3 of them had out of order signs already??), in that back room a small area with two more pedicure stations (a bit more privacy?), and the front section of the salon is where you’ll see the wait area, manicure stations, nail colors, ATM, and receptionist desk.
Jimmy was the only guy working and he did my pedicure. Friendly gentleman and did a nice job on my toes. One of my nails is a bit crooked, but still nice. No spots missed, bubbles, or scary digging. He didn’t pressure me to get anything at all. Since it had been awhile since I pampered my feet, I went with the supreme… $ 38. A couple bucks cheaper than Gallery, but wasn’t as thorough is the best way to put it.
I decided to skip the manicure but sat in the area to keep my friends company. Oh man. I’m glad I skipped it. They messed up their nails. Of course, my friend is too nice to go back and ask them to fix it (she didn’t really have the time to anyway), but what was irritating to her was that she asked the lady multiple times to do certain things to her nails and the lady didn’t do any of her requests. Isn’t the customer always right? I know they are supposed to be experts at doing nails, but if a customer likes their nails a certain way, shouldn’t they be done in that way? And shouldn’t customers be warned about any additional costs? They knew that they were getting basic manicures with acrylic, but when asked if they wanted to do gel, neither of their nail techs told them how much extra it would be. There was no «menu» around to double check either.
Oh man, and my friends had residue from the gel or overcoat or something all over their fingers! The tips that were put on are not smooth and feel like they are textured? What the heck?
There was a lady who was loud and rude getting a mani behind us and kept asking the nail techs what the wifi password was. What? I don’t remember seeing any sign about wifi access, but I guess if you ask the owner, they’ll let you log on.
They don’t take plastic. At. All. Their ATM has a low surcharge at .50, but only allows you to withdraw $ 120. My friend had to pay for her and her sister and the total was $ 125. She pulled out the $ 120, her sister only had $ 5 on her, no tip. She felt bad, but people don’t really carry that much cash on them these days!
*CLIFFS:
–wasn’t opened right at 9
–new salon (6 mo old, nice setup), very clean
–Employees don’t give you warning of any price differences for additional services.
–CASH ONLY– no plastic at all
–friendly employees
–not as experienced??? sloppy work on friends’ manicures