Bell Moving & Storage, Inc.

MOVER BEWARE!!! I rarely take the time to review companies, but with such dissatisfaction I feel it is my obligation to warn the public. On two different occasions I used Bell Moving to deliver a very important instrument, my grand piano. On the first occasion the piano arrived without the legs that hold it up. It took several days to finally receive the missing pieces and additional time to have it assembled. Due to another move, I needed to transfer the piano back to their storage facility. When the time came to move it again, only because it was in their facility, I secured their services to deliver it to Atlanta once again. This time, while they rememered the legs, they forgot the bolts that actually keep the legs on. Not only did they «forget» the bolts, but they lost them for good. As of now, 10 days later, the piano continues to be propped up against the wall of my home. The job was not only half done but to make mattes worse, customer service to remedy the situation has been poor. Their remedy was for ME to find the missing parts on my own, then find a company who would install and set up the piano (a service they were contracted and paid to deliver). I have not been called or check up on since. They were quick to cash my check — but horrific at doing their job. If I could give them a negative star I would. Bell Moving, you should be ashamed at not only your negligence, but also your poor customer service in not following up on your mistakes. Mover, if you value your belongings, consider other options.

… $ 1270 additional cost
The same load was moved
— $ 250, used 7ft of truck space — in California
Bell — $ 420, used 12ft of truck space — in Cincinnati OH
Additional truck space cost $ 1100.
Total additional cost — $ 1270
I would not recommend them to my worst enemy!!!