Walk-in Medical Care

Horrible Doctors. I walked in for a third check up after weeks of a horrible cough and serious pain. The Doctor told me it is the same thing and they will not give me anything. He said there is other medicine out there and walked away.

Horrible service.
We came back to pick up our lab report and a different doctor perscribed another medicine. The new medicine reactivated the pain. We called them for about 2 weeks and was told they would «call us back». Never did. After 2 weeks of calling, the doctor finally told us to come in.
We went in and spoke to our original doctor. He also said they forgot to mention that there were signs of another infection.
Why did the original doctor not see through our treatment from start to finish? Why did it take them 2 weeks to tell us nothing, other than to come back?
They offered no sort of compensation for their malpractice and our pain and suffering. So not only did we have to pay for the wrong medicine the second time, we also had to pay for the medicine to fix their mess up.
We go to pick up our medicine and we come to find out the doctor sent the wrong directions to CVS.
This place is very unprofessional and customer service is close to nonexistant.
I will never come back for anything, nor will I ever refer anyone to this circus act.

These people are always fantastic. Caring thorough and quick with my children or with me. And they are open at 7 which helps for working parents. I absolutely love this clinic!

If I could rate 0 I would. This place is awful!!! I was referred by my insurance company due to a work injury. The receptionist on the phone sounded sleepy and distracted. I was seen by Dr. Chienku who was cold, rude, argumentative, and had horrible bed side manner. I have dealt with a lot of doctors so for me to say this has been the worst experience ever is an under statement. I was in tonight for a back injury and he didn’t even as much as ask me to stand up much less examine my back. Furthermore, when i showed him where my pain was he said it was several inches lower than what i had showed him. There was more time spent looking in my ears and listening to my chest than anything else. The nurse, although very sweet must have asked me the same 5 questions about ten times only to come back and ask me again later in the appointment. NO I don’t have allergies!!! The doctor went directly to prescribing me the same pain med that I told him didn’t help me for the previous 5 days. When I asked him if I could work on these meds his response was maybe. He then got into an argument with me when I asked him a question about if I could still go to work. Which for the record I wanted to do. The last thing I wanted was for him to keep me out of work. Then he asked me what I wanted him to write on the work form. I said I don’t care I want you to tell me what you think is wrong or why you think I might have been in immense pain for the last week. I was told to wait in the lobby he would write something and bring it to me and if I was satisfied I could leave. I was appalled!!! I left in tears frustrated and in pain with pain meds that I won’t even take and have no idea if I even could with the other meds I’m on every day!!! I Still have no idea what might actually be wrong. He didn’t care at all. No wonder so many people have drug abuse problems if instead of trying to find the issue they just shove pain meds at you. Absolutely ridiculous!!!
As i found out later tonight it’s a good thing I inquired at the pharmacy because I can’t take the meds and muscle relaxers with my current meds, I had told the nurse what I take on a daily basis.
Also to speak on the condition of the facility itself, the inside is old and worn out and not clean the way you would expect the doctors office to be. The room I was in even had missing receptacle plates which is soo dangerous if you have a little one. I would never take my child here.

He’s literally the best doctor I have ever met in my life. I came in with some medical issues that I will do not wish to discuss on Unilocal.But I had told him about my lifestyle and how hard it was for me to be able to see primary care physician top of not having insurance. And he understood. He did not bash me or tell me that I was irresponsible. He understood the fact that I had kids and work two jobs. Wish I would have met him sooner!!!

Shortly after the visit mentioned in my last review I broke out in hives all over my face and body after three days on my antibiotic. Working in a preschool I knew that without a doctor’s note saying I wasn’t contagious I’d be sent home. I went to the doctors about 8 pm Sundag night after the most recent dose of Benadryl had worn off. They got me in quickly apologized that I had to come back even though it was to no fault of their own. The doctor was quickly able to diagnose it as a reaction to the medication bc I even had the rash on my hands. He stopped the antibiotic and gave me a stronger antihistamine and steroid. He was very kind and also did another check of my sinuses to ensure the infection was gone.

I have been here many times with my various kids, who inevitable always seem to get really ill on weekends or after hours. Never have to wait very long; and the doctor always address any concerns I have and listens very closely to patient input. So much easier to take a sick kid here rather than weight hours or days until the primary physician is open and can see us.

UPDATED: We didn’t have a great experience here, but after I left my review, Tim reached out to me and we discussed the events of that visit. He agreed there were some things his staff could have been a bit more clear on, and done differently, and I could have been more clear on my need for a refund. He was not made aware of my visit. He also explained why the front sent me in to see the physician even though they couldn’t treat her (doctor needed to make that call). Tim also processed my refund ASAP. Due to the level of customer service experienced to make things right, as well as explaining the practice further, I am willing to give them another try, and move my one star to four. Thank you, Tim, for your great service!

This is a great office. No wasted time. Little waiting. The staff and doctor are pleasant & took care of me professionally. Felt better in 2 – 3 days as I expected…

Another good experience w Dr.chienku.
He’s so sweet and makes you feel like your the only patient he has.

I have been going to this facility since 2010, and they have always seen me fast and made me get better. I use them like a regular practitioner office because they are so close to my house. They were really good at what they did, and over the years they got more efficient and had a cleaner office. The receptionists have always been nice to me, and I’ve never had a problem with one.
Dr. Constantine Chienku is my all-​time favorite doctor at the office. He’s friendly, knowledgeable, and he cares about you getting better. The other doctors are good at what they do, too, but I’m always happy when I get Dr. Constantine. He’s patched me up from bad internal infections to seasonal allergy issues.
Great doctors, excellent staff, and quick service. All good in my book!

Not only is the staff completely rude and useless, the office manager is so unbelievably insulting and ignorant. I don’t know how he still has a position in healthcare. Save your time and money and dignity and go elsewhere. I’d give this place 0 stars if at all possible.

My husband has been going here for various medical issues that have developed on an evening, weekend, or holiday. This past holiday weekend, he again received great care here for an acute upper respiratory infection — that was threatening to become much worse due to preexisting asthma. The doctor took his issues seriously and the prescriptions actually provided great relief.

I have been here twice — the first was when I had a 104 fever and they gave me meds, blood test (I thought I might have lymes), treated me quickly, let me sleep off the fever after some advil and until they could let me leave. The second time was for my husband’s toe which had a deep laceration in it — we got there on a holiday (after 7 pm), they stitched him up and gave him meds and a tetanus booster in less than an hour! They were open late and were the same cost as a normal doctor’s office — very convenient and glad we didnt have to go to a hospital or urgent care.

If I can give 0 star u would of, worse medical service ever .
I toke my father in he is over 80 and he been there before for flue. The front desk person was so rude and when my dad gave her his Medicare and Medicate to her she said oh medicate this for low income we don’t see medicate !!!
I told her he been her before is your policy changed she said no we don’t see medicate people !!! Really !!!
I told her I will pay the bill and her respond was sorry we can’t see him …
What a horrible business !!! Get out of health care and do something els if you can’t see patient because they have medicate !!!
And saying that they never seen him !!!
I will be contacting Medicare tomorrow and make sure they don’t pay there bill since they are are denying seeing him in the past !!!
Don’t go there just go to the real emergency room or patient first. They deal with you as human not just business

I find this place convenient and staff nice. I’m in and out pretty quickly and have only gone for things where I need a prescription like a sore throat that won’t go away.
My only major peeve, and it’s a big one because I feel this should be more simple, is you cannot get a receipt to submit for FSA here. You have to call a different office’s billing department for that and request they mail it to you. The only receipt they provide is the receipt you have to sign, which you cannot submit for HSA or FSA purposes. If you don’t have an employer that provides this benefit, then this review is not applicable to you. There are a bunch of other urgent care places around that do this, so for convenience sake I’ll have to change urgent care centners.

I don’t know why there are so many one star ratings on this. We took our 8 month old son today for pink eye and it was great! We waited about 10 minutes, the staff was great and so was the doctor. They answered all of our questions and had a great bed side manner. As we were waiting, about 7 other people showed up in the waiting room and by the time we were leaving the facility after our appointment, which was quick, the waiting room was cleared out indicating that no one had to wait very long before they were seen.
I am so glad to know that we can easily use this place in the future for our son.

There’s neither anything flashy or poor about this facility and its staff. Went in with a suspected fractured rib, the doctor didn’t really tell me anything I hadn’t already looked up on WebMD, had to refer me across the street so they could take the rib x-​ray (which is apparently different than chest x-​rays which they can supposedly do). So was basically my co-​pay to get a prescription written for some pain meds. Wasn’t overly impressed but in their defense the x-​rays showed no fractures, so its not like like I needed complicated care with lots of attention.
Walk-​in has neither the facilities, staff, or waiting lines of a hospital, everything seemed mediocre but sufficient.
Good for: basic diagnoses, getting a prescription if you know what’s wrong, value of service vs copay cost
Not so good for: Grade A medical care, getting that warm fuzzy feeling, in-​depth exams and explanations so you get a feeling that you really know what’s going on.
Was nice that they opened early.

I went here for a simple ear procedure. The procedure was quick and professionally done. This issue is the $ 375 bill I received afterwards without any warning. They were unwilling to budge on the price and they did not disclose the price ahead of time. The explanation I was given was that setting foot in the door costs $ 212. On top of that you are charged $ 155 for the procedure, which, of course, you couldn’t get done without setting foot in the door. So, the cost to have a doctor tell the medical assistant to perform a procedure you already knew you needed was $ 212. In other words, more than the actual procedure itself. Had the double line item billing been disclosed up front I’d have made different choices about where to seek medical care.
In short, if you choose to come here, expect to be billed twice for what should be a single procedure billing issue.

I came here for a physical and needed it to be expedited. The staff was great in getting me in and out very fast. They also worked with me and getting information faxed over quickly.
The problem I have is the actually procedure of the physical. I have worked in the past at a few urgent care centers so I know how to do EKGs, physicals, drug screens, etc. I could spot so many things that were done wrong and that is the part that irritated me with the whole process. I hate when people do things half assed so it just be aware of this if you come here.