TD Bank

Well I just closed my account today ¹¹⁄₂₅^th 2014 I been dealing with this bank for the last 5 years when they open the branch they are getting bad every day they fired all the good people and they are being some inexperienced employees itool my employee to cash his check the teller asked me no him does he have an account with us I replayed No she said $ 7 fee I said I have an account business and personal and she didn’t get it I said ok deposit his check in my account and give me the cash back so that will solve the problem. They charge $ 25 a month fee if you don’t maintain $ 2500 in the account the managers are really rude ,
Oh when the incident happened the manager was looking at me I told her please close my account she told the teller can do it ! She did not even ask way, I went a head and I closed it .
Horrible customer service .
Im done with them.

We came in to get my wife on my account, we left after an hour, and she was still not on the account.
I went to this location around 11 or 12 on a Saturday in June of 2014 with my wife, 8 year old daughter and 1 year old son. There was 1 client associate (I’m assuming that is the correct title) at the bank who was helping a couple in front of us. We waited for an hour and this guy didn’t say anything, look in our direction or acknowledge us in any way. We were the only other people in the bank. I understand that sometimes difficult clients can be time consuming, but even a glance or a head nod in our direction would have sufficed. After an hour, it became clear that the couple in front of us were not going to be finishing any time soon, so we left. And still, nothing from the client associate.
Apparently this isn’t a one time incident at this location.

HORRIBLE HORRIBLE SERVICE. I have got to say the rudest employee EVER works here. I took my mother to cash a check. I figured she wanted to go to this bank because she opened an account here and knew they should be able to do it. The lady gave me a hard time when the check she cashed was from BB and T and then swore up and down my mother did not have an account there!!! I knew she did and she kept telling me I was wrong. this seriously went on for about ten minutes. I told her to give me the check back and we would go to another bank my mother had an account at and she wouldn’t. She eventually put in her social again to find out she was wrong. I imagine my mother will be closing her account with TD Bank and taking her business elsewhere in the near future.