Fair Oaks Skin Care Center

I had no issues at all with my office visit. I was in and out very fast. To the person who said the form didn’t work in a mobile browsers… mine worked just fine (maybe it’s your phone). I saw the PA and she was very nice. Overall, I’d recommend going here. Other places couldn’t get me in for over a month.

After a disaster of a session years ago I decided to try it again. They had gotten rid of bad staffers and nurses and everyone was very friendly cordial and attentive. My PA was extremely attentive and patient especially after all my questions. She totally made it enjoyable as we cracked jokes and engaged in witty banter… I also have to give extra credit for having coffee for the customers…:)…I even had to go back to have some spots removed and totally had the same PA that made it a lovely experience…:). Totally would recommend them!!!

Came in to have a few suspicious spots checked out. They had sent me a link to provide some updated information about my insurance and health. The site was obviously not mobile compatible as it kept freezing. When I finally arrived, I was directed to a waiting room and was asked to undress. Then when the doctor arrived with her assistant, I was mocked for supposedly looking uncomfortable. Well, imagine if the roles were reversed and you’re a female patient with only your underwear on and two guys looking you over. Give me a break. And making a joke about looking uncomfortable, doesn’t break the ice either. So from that perspective, they need to work on their conversation skills. After being looked over rather quickly, I was shocked that she missed some spots that looked suspicious even to my regular physicians. The doctor then gave me a sample of some skin treatment to try on. I took it home only to find out that it had expired over a year ago. Luckily I didn’t try it on. So, yes there’s definitely room for improvement at this location. Not sure how much longer I want to continue coming here.

Charged me close to $ 200 for a biopsy that I didn’t need. Thanks for screwing over your customers.

This practice saved the life of a member of my immediate family. Surely that earns five stars.
Our family first started going to this practice over 14 years ago. Two of us are current patients. We have seen Dr. Dintiman, and Dr. Tadros, and consider both to be excellent.
Appointments run smoothly and fairly promptly, in my experience. Our family has had no problems with billing or other aspects of the practice.

I am surprised no one has done a Unilocal review since 2012! It is time for a fresh update!
I am happy to say that I found my new skin place that accepts my Aetna insurance. I saw Dr. Banford who was charming and sweet. I have been breaking out and she was comforting about the options. I’ve encountered some dermatologists that think my skin concerns are petty, and they probably are in comparison to other people’s issues. She injected my chimples and said to come back if it acts up again. She prescribed some topical creams and gels that have really helped. It was simple, efficient help that addressed my problems.
The scheduling was easy and the ladies at the front desk are so peppy and sweet. They do a lot of actual procedures unlike traditional dermatology offices, which is a huge benefit. I’m already saving a lot on my facial expenses.

One of the receptionists is extremely rude for no reason. She has major customer relations issues. The doctor I’ve seen, is pretty good. She doesn’t know much about the side effects of the meds she prescribes, so do your own research so you’ll know what to expect from the medications. Appointments can take an awfully long time, so be prepared to sit and wait.

I posted a review several weeks ago and have now realized that it has been «filtered.» I am reposting my frustration and will continue to repost it if it is «filtered» again. Here is my experience with Fair Oaks Skin Care:
— I made an appointment with them in September to discuss my skin condition. I was seen by one doctor, who within 2 minutes of seeing me began to prescribe a very harsh medication FROM ACROSS THE ROOM. She was sitting at least 8 or 9 feet from me, and did not get up to look at my skin (aside from once at the very end of the appointment after we discussed the medication). She was helpful in discussing the side effects of the medication and took about 15 – 20 minutes with me, but I could tell she was mostly interested in writing me a script and moving on. She said I could start the medicine in one month, which is what I made my next appointment for.
— At my follow-​up appointment, things were much worse. First of all, I had to wait 45+ minutes to get into a waiting room and see the doctor. This doctor, like the previous one, had a great personality and was willing to talk to me, but again I found the medical care sub-​par. He seemed to want to write the same script and be done with it, not discussing other options in any depth. Then he told me I could start the medicine in one month… wait a minute… that’s what I was told LAST month! These doctors were clearly not communicating well, and one or both of them were not telling the truth! There goes another co-​pay and another wasted appointment.
— A few minutes later, he gave me a paper regarding lab work that I needed to get done and could barely answer my questions regarding said lab work (i.e., where do I go to get this done, how long from now should it be, etc.). (As an aside — when I did get the lab work done, the lab people told me he had filled out the paperwork incorrectly and they could not run the tests the way he had filled it out.)
— Anyway, after the doctor left the room I was given a very long book to fill out regarding the medication. It is a very dangerous medication and I had questions about what I was filling out so they sent someone (a nurse?) in to help me. However, she could not answer a single one of my questions! She kept saying «I don’t know» or «this is my first time doing this.» These were questions about life and death that I was answering here!
— At the end of all the hooplah, I went to the receptionist and tried to make an appointment for a month later and had trouble making it work with my schedule. I then let her know about my difficulties that evening — about the doctor making me wait a month without a valid reason, about how the lab work made no sense, and about how the nurse couldn’t answer my questions. As she saw my frustration rising, she said I could have «any appointment I wanted» in a given week… so suddenly their schedule opened up? Hmmm… Funny how that works… Also when I explained all of the evening’s events to her she said «it’s never like this» and that they were short-​handed that particular evening. She affirmed that she’d talk to my first doctor and call me back immediately the next day to clear everything up. I received NO call from her. Ever. I have never received a clarification or apology from this office, only a bill.
I hope that my experience is a fluke, and that the doctors really do practice quality medicine and communicate that to their patients. This is my experience and I hope it has helped you make an informed choice.