Dry Clean 175

I have been coming here for over a year and I’m sorry I haven’t written a review! I love this place. They are quick and efficient. The staff always takes your clothing and makes sure they you get your desired outcome. I take make needing in there every 6 months … Love it!!! They use to have area rug cleaning; too, but not anymore. I will always take my dry cleaning to them!!!

This is the worst dry cleaner in the area. I had a brand new shirt I dropped off and when I pick it up it had blue stains all over it. When i asked them to fix it they would not take responsibility. The staff also has no customer service. DO NOT GO HERE!

would not recommend for expensive clothes. Just ok.

Awful! Got some trousers hemmed. The thread came out in about a day. The cleaning is marginal. They don’t understand «light starch». I didn’t feel that my clothes were very clean either. They get money up front, so if there’s a problem, you have to tough it out. They’re surly and unfriendly. Not cheap enough to put up with this circus. Go elsewhere.

Don’t take expensive clothes here! This place is fast and they do a good cleaning. But only take average priced clothing or below average. I’ve been going there for around 6mths. Great price and one day turn around which is awesome for the fast paced NOVA working professional like me. I wear dress shirts to work. I shop from Macy’s to Saks. They don’t take good care of your items. You will experience broken buttons often from the machine they use. They don’t let you know so you have to bring it to their attention. That’s ok with me EXCEPT when it’s my few expensive items. For me any shirt over $ 35 will go elsewhere. I’ve had from a few Hugo Boss items and a Versace shirt get damaged their. These were regular dress shirts! Buttons can be replaced but the cheap replacement buttons on higher end items stick out like sore thumb. And the Versace shirt was ripped near button area. Maybe the shirt caught in the machine. Anyways. The staff are kind but this is mainly an assembly line cleaners. In and out with items that you will not cry about when they get damaged. I will keep taking my average or less garments there. Maybe the name and price of this cleaners should have told me that. So mainly my fault.

I really wish I had read the reviews before taking my clothing here. I brought in an expensive puff coat purchased from Saks. I’ve had this coat dry cleaned MANY times from Zips, but since I moved, I decided to try Dry Clean 1.75 since it’s closer. Wow, what a mistake. I picked up my coat and noticed it seemed flatter than usual. When I put it on, I noticed that the down filling inside the coat had been damaged and was collected to the sides (not evenly distributed throughout the coat). I initially called Saks to see what should be done, and I was told that the down was damaged from dry-​cleaning as a result of not using the proper chemicals and treatment. The coat has very specific instructions on the tags as to how it should be cleaned, which I explained the attendant when I dropped off at the store.
I went in the next day to speak with the manager, who first blamed the coat manufacturing then me for the damage. I showed her the stains AND wholes that resulted from the dry-​cleaning as well as the damaged down, and she giggled manically throughout the conversation. I was told that their policy is to refund up to 10x the amount of the purchase. Whew, so I would get a refund, right? No, they mean the price of the dry-​cleaning, so if any damage is done to the item, they pay you upwards of $ 20. WHAT? I told her that the coat cost $ 398 (pre-​tax) from Saks. She again laughed and said, «you can take us to court.»
I get the sense they deal with A LOT of complaints. Don’t take any items here of value. These folks are crooks and definitely don’t care about customer service.

SAVE YOUR CLOTHES! I do not recommend this place. They wrapped aluminum foil around my plastic buttons when cleaning the sweater. The heat melted my buttons and they did not say anything or take off the foil. I discovered this when I got home. When I took the sweater back to the cleaner, they told me they weren’t going to do anything about my sweater as it wasn’t their fault. If I wanted to bring in new buttons (which I did not have) then they would sew them on for a fee. The manager was incredibly rude and now I have a $ 50 sweater that I cannot wear.

1.75 per item… and right by my gym and next day pick… same day pick up if in by 8am

I cant say the customer service is great here, and they actually ripped one of my blazers. But I have to admit their new hires are younger attractive women. Thats the only thing motivates me to go back. Other than that, yeah dont see why anyone couldnt go anywhere else. This place doesnt really carry anything special.

Although you’ll save money in short run, you’ll loose much more in ruined clothes. Sometimes I’ll get my shirts back with stains on them that weren’t there when I give them. One time they even ruined all the buttons of my pants and blamed me for having cheap buttons! Then they asked me if I want them to fix them for me at their regular tailor rate. Under no circumstance they will accept responsibility. Today was the last time I was there. I’m switching to another cleaner. I already lost a lot of money in ruined clothes this year.

Be careful about this place. I thought I found my go-​to neighborhood spot for dry cleaning and then it happened… they lost a pair of slacks.
I know things can be damaged or misplaced at a dry cleaners, it’s happened to all of us, but to completely lose a pair of pants altogether is down right hard to do. The only explanation I got was, «we just lost them and we can’t find them». Really?! I was not reimbursed or even offered any sort of compensation for the mishap.
Do yourself a favor and steer clear of this place.

This place has cheap dry cleaning, but definitely not worth it! I took my pants there, and when I got them back the pants were pressed poorly (but for 1.90 I didn’t complain). I realized one of my zippers on my pants were broken, and so I took it back to ask them to fix it. The manager was horribly rude, claimed that I was lying, said I had no proof, and basically told me stuff it. I asked to speak to someone else, and he claimed there was no one and he really didn’t have a boss and blah blah blah. I got my $ 2 back (he didn’t offer, I had to demand it), and gave the $ 2 to someone else because I didn’t want their money made with lies and poor service. I understand them not wanting to fix the zipper, since they really don’t have proof, but the horrible way I was treated made me furious.

Warning!!!
I had (past tense) a very nice Kate Unger dress. It had an accessory made into the dress. I asked the manager if it would be okay. He said no problem. I received it in pieces. The dress was ruined. The bad thing was that I looked at it in shock and asked if he could fix it. Immediately he said, «I am not refunding your money, sue me if you want to.»
Very bad customer service and garment abuse.