Rarely do you come across a business owner who really listens to his customers and honestly cares about satisfying them; I am delighted to say that Masood of D&S Floor Covering operates in that manner. My husband and I, as well as my parents, have used D&S for several projects involving laying hardwood floors, carpeting, and other varied home improvements. His installers are courteous and competent, and the projects have always been completed on time, and on budget. Any issues that have come up, and they always do on home projects, have been resolved in a fair and professional manner. I give my highest recommendation to Masood and D&S, and will continue to use them for more projects in the near future.
Edward S.
Classificação do local: 5 Washington, DC
I have used D&S Floors several times and have always been pleased. They are very reasonably priced and do outstanding work. I’ve had them put in both hardwood floors and carpet on several occasions, and the finished product has always been perfect. The owner Masood is also a pleasure to work with. It’s a much more customer-friendly experience than gong to one of the larger, franchise chains. As a Realtor, I recommend them to clients with complete confidence.
Pat R.
Classificação do local: 5 Manassas, VA
D & S Flooring helped me with my rental to replace all the flooring from damage from a prior leasee. They came on short notice and did an excellent job. I would highly recommend them to anyone.
Ruth Ann R.
Classificação do local: 5 Fairfax Station, VA
Christmas morning my basement flooded(with grandchildren playing, it only added to the excitement). The floor was severely damaged. Thanks to D & S Flooring giving us guidelines for further drying and preventing further damage such as mold and mildew they came to our rescue and ultimately replaced the floor which is beautiful! The gentlemen who installed it were helpful and careful in moving furniture, further drying of the floor and repairing damaged areas. One gentlemen repaired a table which had been broken prior to the holidays(not flood related). It was difficult for both my husband me to get to the store at the same time due to work schedules. The manager, Masood suggested bringing samples to our home! He did after the store closed, and spent time showing samples in different areas. He was careful to point out the square footage is about 2,000 square feet with various rooms and we should select a wood and color that would compliment each room allowing continuity of the floor pattern in the open areas to blend with the casual bar area and an antique room with an oriental rug. He pointed out less light in some areas than others and a darker color choice would not be as attractive as a softer color. His information and suggestions were priceless! During installation he came to our home several times. The work was completed in less than 3 days! We have had carpeting installed in our bedrooms from D & S Floor Covering since the store opened and have always been happy with the service and selections! Great Company! Thank you. Ruth Ann R.
Mary M.
Classificação do local: 2 Gainesville, VA
I contacted D&S flooring originally to have my hardwood floors sanded and re-stained. I was also looking to have my tile redone in my master bath. The store manager Masood came out to my home with samples of the tile and was told around a 4 day turnaround. The day they came out to take up my old tile I was told their plumber was to busy and had no openings. I contacted a plumber who has done some other jobs for my family and came out that day as a favor to me to see all that needed to be done and to oversee the shower tub liner installation. First of all the tilers were not installing by «code» even after they were told it had changed a year ago. Since I was not having it inspected I thought I would let this slide since it had been done this way for years before code changed. The big PITA out of all this is that I needed to do Massod’s job and oversee the entire project including getting by own plumber. The tilers spoke very little English. Let this be a lesson to ask all questions and do your homework. This simple job took over 3 weeks! And to boot the floor tiles look dirty from the installers walking all over them during the initial placement of them. The worse part is they used a plastic piece around my tub instead of bullnose. What in the world were they thinking? I paid for tile, not plastic. They did come to redo with the bullnose but cut the corner piece instead of using the square corner piece that matched. I was told it didn’t come in that tile pattern but I saw it when they delivered the tile. Point being is Masood is the typical salesman and tells you what you want to hear. My last conversation with him he hung up the phone on me. With all this going on they did sand and stain my existing floor and add new hardwood in my family room. It looks great and the crew that did the work were very efficient. Bottom line D&S is good for refinishing floors but seek a professional bath remodeler if thinking of using them. Unfortunately for D&S Flooring I have 3 friends and family that wants to redo their existing floors but the aggravation Massod put me through I would not recommend or refer anyone to him.