I contacted via email several Pak Mail stores in the area requesting a quote and Pak Mail at 5370 Highway 92 was the ONLYONE that got back to me. Kimberly was fantastic and professional answering all my questions. The service was picking up a painting, packing it and shipping to Florida. Their service rate compared to the UPS store was less and Pak Mail at 5370 Highway 92 did a great job as the piece was intact on arrival. I will definitely use their service again.