A Plus Towing

My elderly aunt had a great experience with this company.
She broke down late at night and was scared (she was in an area that had bad lighting) and the dispatcher kept calling to check on her, giving her updates on the drivers location as he made his way to her .
Thank you A+PLUS TOWING.
Brandon

I am only giving one star because I have to. My husband’s truck clutch went out so we needed a tow. I used my roadside assistance through my insurance company. The tow truck driver had a lady and a baby in the cab. The baby was only being held by the mother. He was told by the insurance company as well as me when he called to confirm that there would be 2 riders. He told my husband and I to just ride in the truck being towed. I asked him if that was dangerous and he chuckled and said no. We didn’t ride in the truck that was being towed at first, but the truck being towed was bouncing way too much so they got out to adjust it. Then the tow truck driver made my husband ride in the truck being towed. I was charged $ 4 a mile for this tow PLUS a $ 3 fee for using my card. I told the person that I had to call to pay what was going on. They didn’t really seem to want to fix the problem. I called the next day to speak with a manager and told him. He seemed a little upset. He didn’t offer an apology or anything. I would NEVER use them again. UPDATE: I wrote this review on their Facebook page where whoever wrote it flat out lied. He tried to say that the lady in the truck was from an accident, but the lady called him baby, kissed him, and told me that she was pregnant with his next child. Also, the tow truck driver should know FULL WELL that it is illegal to let someone ride in the vehicle being towed. Judging from the other reviews, I wouldn’t deal with this place! If I would’ve known, I would’ve told my insurance company to find someone else. Super unprofessional!

I am giving this place 1 star because I have to. This place is run by nasty and rude rednecks that don’t care about anything except money. They overcharge you and they get away with it because they know that you have to pay otherwise you are not getting your car. If you are involved in an accident do NOT have your car towed. I repeat Do NOT have it towed especially by this company.

Charged nearly 50 percent more than the estimate from the first tow company I called (which couldn’t get there) (to tow vehicle about a mile and a half). Then the tow truck driver had the vehicle hanging from its front bumper from the bed of the truck as he was unloading it, damaging the bumper. Was standing right there but the driver did not stop, and kept damaging the car. Then the driver couldn’t figure out how to charge me, and made me call the dispatcher, who kept me on hold for about 5 minutes while she tried to figure it out. A horrible service – steer clear.