Re/Max Homebase

0 stars
I lived in a rental that is «property managed» by this realtor’s office. We’ve since moved into a fantastic house with a good manager. I wrote this over a year ago, and just noticed it didn’t publish.
DO NOT DEAL WITH REMAX HOMEBASE!
She doesnt care about us as tenants at all. We rent, because we own a business and do not want to deal with unexpected expenses at home AND work.
She’s lied to use countless times.
The house that we live in had a broken pipe under the crawl space, and we had a horrible infestation of drain flies. Our baby had just been born. When we complained about the smell, she did nothing. When we called about the bugs, dragged her feet. We finally called an exterminator, paid them and took it off the rent. They had to come back. She told us to go ahead and call them. When the company came back out, they billed me. I am having this bill placed on MY credit report as unpaid AFTER 2 ½ years, because she refuses to take care of it. Even though we KEEP bringing it up to her. The drain flies we’re so gross! There were millions of them in the basement! Did she pay someone like Serv-​pro to come clean up all the dead bugs? Nope. My husband had to put on fishing waders and a gas mask and crawl in there and spread lime to fix the smell, we had to buy a shop-​vac and do it ourselves! Yeah, GROSS!
We’re currently without A/​C in the HOTTEST month of the year (for the 2^nd time), when it broke a 2 years ago she had a cheap fix done, instead of having the unit replaced. Now, the unit is totally broken, needs replaced and after almost 2 weeks, it’s still not fixed. (of course multiple repairman has been out to look at it). Instead she had someone bring us a weird portable cooling unit (that’s designed for portable offices). it doesn’t even cool our living room. It’s this thing that sits on the floor with tubes going to our living room window… it’s so loud we have our TV turned up to 60 volume to hear it. My children are sweating in their beds tonight as they sleep! Really? Can’t go buy a window unit til it’s fixed? Cheap cheap
We went without A/​C for almost a month when our baby was 6 weeks old.
The gas fireplace in the «family room» (it’s more like a small office) was one of my favorite things about this house, the blower broke, and it still sits un-​repaired after 4 years. She outright said it would not be fixed.
Over 8 years, I have paid around $ 96,000 in rents, and had less than $ 3000.00 in repairs.
She lies to repair men, and to us, playing us against each other, while she waits for us to pay rent to either make the repair or pay them for it.
We had an electrical problem with the house (an open neutral) fry expensive electronics, did we see anything from that? Nope, we were just out. She actually expected OUR renters insurance to pay.
She had a perfectly healthy tree in our back yard cut down, that shaded the patio and the house. Why? Don’t know, because the tree at the side of the house that has been dying for years still stands, and the ones in the backyard that have caused me to forbid my children to play on their swing set.
She makes it such a pain to approach her about repairs, that either my husband (an AWESOME guy btw) either has to try to fix it himself, or we just go without.
The bathroom fan
The kitchen light
Two electrical outlets
Bath tub drain plug… two of our 3 kids still take baths.
Flooring in the bathroom and kitchen.
We live in Beavercreek. We expect more.
We hope to move, but it’s very expensive, and difficult to uproot children. This is their home, we’ve just been stuck.
It’s hard to pack up and move a 3 bedroom ranch after 8 years. We have A LOT of stuff, and big furniture. Plus, double rent, deposits, utilities…
I really like the guy that owns this house, but he is an absentee owner as he is military and has moved out of state. He has left us in the hands of someone that doesn’t give a care about us or his house.
If she lies to us, she will lie to you. Unilocalers, beware. Buy, Sell, or Rent with someone else. There’s other realtors out there.
Update: after this review, the dead tree actually fell on my disabled son’s aide’s car. ²⁄₃ of the 50ft tree. Smashed her car. I’ll post a pic if I can… told her it was not covered by insurance. Young girl, older car, home health aide. Basically, her car IS her job. Just out. Car gone, smashed.
After we moved, they cut trees, improved the house and LOWERED THE RENT $ 200! UH! It was vacant for 6 months. Would have been cheaper to do that for us while we continued to pay rent. Dumb.
Accused us of damaging a floor that was cheap $.99 vinyl tile and wanted us to pay for better tile.? We lived there 9 years. No way.
We did damage a door with a dog door, but we by fixed the fence, and planting 2 very expensive small trees.
3 years and the exterminator bill is still not paid. That’s why I chose to go post this review so long after.