Valley Leak Detection

Wow, these guys were so fair and honest and communicative. They solved my leak at a fraction of the price others were quoting. Plus he’s so nice!

Valley Leak Detection does a great job and is fairly priced.

Jeff and crew are great examples American hard working honest enterprise. My 50 year old concrete pool’s copper plumbing collapsed and I needed pool re-​plumbed and updated with 2 inch return lines and the concrete deck cut and skimmer assembly installed. Not an easy job. They looked at it and knew exactly what I needed and how to do it. They came exactly on the date set and when I offered to pay half at start and balance on completion, they said their policy is pay at completion and when the system is working. Unheard of in this age. It all went perfect, they respected the flower plants, covered up neat and left the job site clean. Good people good crew.

This is long overdue. We used Valley Leak Detection three times already, as someone thought it was a fantastic idea to plant redwood trees by the pool, and they keep destroying the pipes.
They are very efficient and knowledgeable, and, more importantly, honest and trustworthy. They are good at coming out quickly, and they are very thorough. Their prices are fair and they fix it the first time.

GREG WAS FANTASTIC AND WE HIGHLY RECOMMEND!!!
Listen to this story — We recently bought a house with a pool that had an undisclosed leak in it. There had been a prior leak detection done on it by Bullseye and Bullseye put a ring of epoxy around the skimmer and called it fixed. THIS DID NOTHING. We called them back and they wanted to charge us $ 800 again to come out again. When we said that we had already paid for the leak detection they hung up the phone on us. Enough was enough and we were losing 100,000 gallons of water every two months so we started looking for a new solution.
Greg came out and calmed me down — which is tough in itself. He did not quit until the work was done! That meant back and forth over a couple of weeks testing the different sections of the pool. It turned out we had cracks in our water feature /​spill over and a break in our underground main return. Greg — working with Tim from Aquatic Solutions —
1. Developed a work around to keep the pool moving water appropriately
2. Stopped the leak in my main line
3. Put me in touch with someone to patch the cracks in the mortar from my spillover
4. Patched a few other areas that were or could become suspect
5. Checked in to make sure we were feeling good about the wrap up.
On top of that he did not even mind our kids!!!
I cannot recommend this company more. If you have a problem and YOU WANT IT FIXED!!! Then this is the company you want,

Great customer service. Greg came same-​day due to an unexpected schedule opening. Their professionalism and plentiful experience solved our pool-​leak handily (a cracked spa-​jet casing allowed water to seep out). No invoice on day of service; that was a pleasant surprise. Lots of pool tips for a new pool owner was a welcome bonus. A pool-​deck-​cover in his van replaced a cracked one we had saving me a trip to the pool-​supply. I assume we will receive a bill in the next few days. Very happy we are not wasting water!

Jeff is great! I was referred to Jeff after another leak detection company said it was most likely the skimmer (without even visiting!). He called me back immediately, and arranged for a visit at the next available date, which was days away — he seemed really popular, which probably explains why I had to leave a voicemail — he’s probably in the pool all the time!
I was working while Jeff took a look at my pool. He called me back after he visited the pool, told me what the problem was, that he had fixed the pool, and what he did. Jeff also insisted that he be paid only if the pool levels remained stable and to wait a few days to confirm that. How great is that?! Usually service guys try and bill me before they perform any work, so this was also a nice change and more than fair. Jeff really stands by his work, and sure enough, the pool levels have remained stable since. I can’t wait to get my next water bill.
He was also able to offer a few recommendations for other pool-​related services, which was valuable. You get the sense that he is genuinely interested in making sure that the pool is in good order, appreciates his customers, and is straightforward.
Jeff is great, and I will hire him again if I ever need to. However, since I had no regular need for leak repair because of his great work, I wanted to share the good experience I had. Thanks, Jeff!