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Summer is amazing !!! I go to her for Laser Hair Removal and I’m seeing fast results. I previously had Botox done at another Medspa and didn’t see the results that she was able to give me. She is highly skilled with great customer service, definitely recommend her.

I had a facial that was wonderful. There was a noticeable improvement in my appearance that friends at work commented on for days. I didn’t want any acidic peels because it was still summer so I thought the price was pretty reasonable. I did end up buying facial products that were really, really expensive but I don’t plan to do that part again.

The customer service is always excellent here. Very clean and quiet environment. I go to Susan for laser hair removal and she is very good at what she does. Very easy to book appointment’s here and they send email and phone call reminders for the appt. I would definitely recommend this spa!

This review is long over due! I originally went to Perceptions after purchasing a groupon. I waited until it was almost expired, but they were extremely helpful and got me in right away.
Every employee I’ve encountered at this location has been polite and helpful.
Taylor, Joy, Naomi, Violetta and Sherrie are all so wonderful. Sherrie is magical and my back always feels so much better when I leave. Naomi is one of the sweetest people and she’s so knowledgeable about her industry. Taylor and Joy have both been beyond helpful and kind to me. I would never know if they were having a bad day or not, they are always smiling and sweet.
I moved to West Sacramento and I still drive all the way over to Fair oaks for my massages, facials, and laser hair removal.
I was in the spa one when the owner was around. He was polite and really nice about some of the confusion on my account. I signed up for one package (laser hair) and didn’t receive the full service. They noticed before I even said anything and fixed it immediately. I was extremely impressed.
I find their prices to be competitive and I never feel pressured. They do have highly trained staff, and those people need to be compensated. (I don’t work for free, I don’t expect them to either). This isn’t a cheap massage bargain basement place.
Also, I have had great results with the laser they are using. Laser hair removal isn’t cheap. You can hop around and go groupon to groupon, but often you get what you pay for. I am getting my upper legs laser again, because I bought a cheap groupon and the laser wasn’t sufficient. Once I started having good results at this spa I signed up for a package. I was thrilled that they offer massage, facial, and a variety of other services. If you’re looking for bargain spa treatments — they do have specials.
I love them and will continue to use their services!

I bought a Groupon for 6 hair removal sessions in a small area, and I was a bit hesitant at first because of what a good deal it appeared to be. I had heard hair removal was quite expensive and I must admit it made me nervous.
As soon as I entered the shop, I immediately was put at ease. The entire staff is extremely friendly and I mean everyone from the girls who work at the front desk to the nurse practitioner. In fact I had a few questions about the services and the owner came in to my appointment room was able to answer them all and make me feel comfortable. I look forward to going back for my second hair removal service in a few weeks. Again, I would highly recommend this salon.

Nothing short of excellence! It’s rare that you encounter a business that so effortlessly caters to you. I’ve been here many times and from the ambience to the service, perceptions delivers a memorable experience. I have been seeing RN Violetta for laser treatments as well as Botox often here. Every time I’ve come in she has a way of treating you with a warmth that can only be described as true professionalism coupled with sincere respect and care. She knows her stuff and is dedicated to keeping you satisfied. That’s not to take away from the others working there.
The team at Perceptions has a way of inviting you as a welcome friend and leaving you with a different perception of what a salon experience should be. There were times where I had to wait to be seen but, knowing that, I try to schedule for after work when I have more flex. It’s no different then going elsewhere for salon services, some places where I’ve had to wait upwards of 30 – 60 to be seen! The difference here is, you’re acknowledged with regard, they even offer you a glass of water when you come in. All their services are valuable and deliver results… I’ve had facials here, along with the Botox and laser hair removal.
I couldnt find myself to review sooner as I’ve gotten spoiled by them. I can’t review without mentioning Taylor in the front. She is one of the most honest, truly dedicated receptionists I’ve ever come across. I believe if you love what you do, others around you will thrive around that energy. You understand her as a true asset as she is knowledgable, genuine, and knows how to represent a business.
The front ladies have even been gracious enough to entertain my kiddo during my appts when I wasn’t able to secure a sitter.
I may sound like a broken record here but I only recommend places I heartily enjoy going to where I know someone else will gain as much of a true experience as I. Consistency is key. Come here and you will be far from disappointed.
This is the one legitimate salon you didn’t think existed!

This place is excellent. I’ve been going to this facility for laser hair removal treatments. I found them off Groupon and I’m definitely pleased that their services are up to par and beyond:)
I always see Violetta. She’s my girl! She’s really wants to make the experience is as easy to get through as possible, which is rad. Violetta is always willing to work with me and my needs, so I really want a shoutout to her. If you want a great nurse (she is an RN btw) to get you your laser hair removal needs, please go see her! She’s usually pretty busy so make sure you call ahead of time.
Also, the place is super cute. The décor is pleasing and stylish with soft inviting colors. The front staff girls reflect professionalism and courtesy:)
MAKE SURE YOU ASK ABOUT THEIR SPECIALS!!! They usually have some kind of special going on!

Got a Groupon and we all know how that can go when it comes to buying services. It’s either a hit or miss, and this was definitely a hit! The staff are so friendly and professional. Today was my 2 of my 6 appointments for laser hair removal. I’ve got dark course hair and I’m already seeing results. As I waited today I was offered a cookie, a chocolate chip cookie which made me love this place even more. The facility is clean and the supplies and rooms are all well kept as well. They are very timely and I am always seen on time. Recommended and excited to see my final results. I cannot wait to check out the other services they offer.

I had my first facial at this salon today by Lily. It was heaven! Comfy bed, dim lights. .great face, neck and arm massage to go with the cleaning. I’ll definitely go back. I feel great!

I had an absolutely wonderful experience here! I was referred by a girlfriend to book with Summer and everything worked out beyond perfect. The entire staff was knowledgable and very sweet. I had a full syringe of juvederm put into my lips and Summer did not only listen to everything I wanted but took great time and detail in each of her injections. I am very happy with my new pout and cant wait to come back for more of Perceptions treatments! :)

I had my first laser session with RN Summer Dyas and I am beyond pleased with my results the hair in just a few weeks has barely grown back! I was a bit skeptical and didn’t think it would work for me since I have fairly tan skin and thick hair (Persian curse), Sunmer was very professional and took pride in her work! She paid attention to detail and I appreciate that! I will be requesting nurse Summer next time! I loved the spa too! Can’t wait to go back and now thinking about other fun stuff to do :)

RUDE people.
I was very disappointed in their customer service. I had purchased a groupon for laser hair removal for my mom and myself. I was told that they could not help me because I had purchased a groupon for them a couple years ago. Ok, I can live with that even though I was told by one of the nurses there that I could after one year. Anyway, what got me was how incredibly rude the lady was. Asian girl, didn’t get her name. Then when a gentleman over heard our conversation and she explained my situation to him, he was just as rude. I was annoyed because the last time I had a treatment with them, I paid extra for other services and BTW, others are correct when they say that their laser hair removal isn’t good. I didn’t get great results and sometimes, you couldn’t even tell I had a treatment done at all.
Anyway, both my mom and I left so they also lost a new potential client who was going to get extras!
I have referred at least 4 of my friends to them. I hope to god they weren’t as rude to them…
I Will never ever go back to this place or refer anyone to them. Take your money elsewhere, these people are rude and could care less about customer service.

Ugh… So, I tried this place out for laser hair removal and I was not satisfied with my results AT ALL. I had 6 sessions on my under-​arms, they were really painful and although I know that is part of the process, it was so not worth it. About one month after my 6 sessions, my hair grew back to exactly how it was before I even started my laser hair removal sessions. I’m thinking this place is a scam… I purchased my package off of groupon, so I guess I’m not too surprised they sucked. Im just very disappointed, all that pain for nothing. Also, very rude staff… Literally every time I’ve been in that office I’ve gotten some type of attitude from the receptionists. I’m never coming back here, but still… Be nice to your customers people!!! Smiling is free, do it!

My husband and I came to Perceptions for belated Valentines massages. I had Bassil for the second time and it was absolutely amazing! I’ll never go to anyone else! My husband had Rebecca and LOVED it. He almost fell asleep:) He works a lot and she was able to get out all his knots. We will be back for sure!

Always an excellent experience with both fillers and Botox. Never wait long. Cost is competitive and the work is always Excellent. Ask for Summer ahead of time!

I am very disappointed with this place and customer service they provide. I have 2 more appointments and I will never go back. The owner that white guy all he thinks is to rip off your money and make a full of you. Please don’t go this place for any service. Don’t waste your time and money. Hair lazer treatments they provide will take additional treatments from you if you go to this place because these rip off experts know how to play around to get your money. I have tried so many times to talk to the manager but once you pay them full they treat you really bad. My advise to you is to find another place where you will be happy with the service and result.

Leave you waiting for more than 40 minutes and then act annoyed when you ask how much longer you’ll wait. No apologies, just attitude. Don’t come here.
Update 5 months after my last laser hair removal treatment– their laser treatments are not effective. I’ve had laser hair removal on a few different areas at a different facility– and 12 years later, hair is still mostly gone. Tried a new area for hair removal at perceptions and 5 months later, it’s like I never got laser treatment. Totally ineffective! (and like I said, it’s worked great on me in the past, at other businesses).

I got the groupon for laser hair removal. I want to say I loved this place… I had good results, they were very very nice! I met the owner and she was very nice. The Person that I found was just amazing was Violetta. She was very professional, and very nice. the rooms were always clean, the staff very pleasant. I would recommend this place to anyone. I also recommend going to Violetta. I can not say enough about her. she is just one of those people who is truly beautiful inside and out. Violetta made me feel so comfortable going in to get this done, she also made sure that she did everything she could so that it would be as pain free as possible. Thank you Violetta!

«MY HAIRY BATTLE WITH MR. BOXDOLLAR»
I almost lost $ 2300. Only after a very frustrating and stressful 10 month ordeal, battling with the evasive manager-​owner, did I get my money back. Here’s what happened:
THE FRENCH ARE HAIRY
Besides an affinity for cooking, my dad gave me certain genes, which, ahem, give me extra hair. I wanted to use modern science to remedy this problem.
MY BIG MISTAKE
Up to this point, I had several good laser hair removal treatments with Melinda Sanchez, RN, whom I trusted and felt comfortable with. I then chose to purchase a separate package deal for 6 treatments covering different areas of my body to be done by Melinda. On my first visit to initiate these treatments she let me know she was leaving Perceptions and would be personally unable to complete all the treatments! I was disappointed and preferred to get a refund; she said that would be fine per store policy, as I had yet to begin treatments.
FROM BAD TO WORSE
The manager-​owner, Mr. E. Boxdollar (note: name changed to protect his, er, identity) said he ‘would get back to me about it’ when I requested the refund at the store. He proceeded to be extremely evasive — I had a difficult time reaching him by phone or email. He was the opposite of customer service; his attitude was uncooperative and condescending (a.k.a he was a complete asshole). Two months later, he finally responded stating he was unable to give me a refund, only store credit. Needless to say, I was very upset; this contradicted their policy and seemed wholly unjust. Plus, by now, I never wanted to set foot in that store again!
HELP ME, CREDIT CARD COMPANY!
I resorted to calling my credit card for a refund. They contacted Mr. Boxdollar. He said we were ‘in the middle of negotiations’. Given this, the credit card said they were unable to help.
MY WEAK LEGAL JABS
I exchanged phone calls and emails over the next several months arguing for a refund. Mr. Boxdollar said the best he could do was a partial refund of $ 1400 of my total $ 2300. What nerve! I thought. I asked an attorney friend to send him a demand letter via certified mail; a week later the letter was sitting in my mailbox, unopened, and stamped with «refused acceptance» from the recipient! I looked into small claims court, but there was no guarantee I would actually receive my money back even if I won. So I didn’t know what to do!
I GIVE UP AND AGREE. BUT THAT’S NOT GOOD ENOUGH, IS IT MR. BOXDOLLAR?
I decided to accept his partial refund and take the financial loss. To no avail! An entire 2 more months went by, as I tried to get my partial refund, but received no check or further communication, even though I called Perceptions regularly. This was very uncomfortable for me (being a collection agency must be terrible). After I spoke to one of the head nurses, who was very sympathetic with my situation, Mr. Boxdollar suddenly wrote me, threatening to ‘dismiss our deal if I kept calling and harassing his staff’.
THE FINAL STRAW
Finally, Mr. Boxdollar sends me a document by email which he says I must sign before he sends my partial refund — a non-​disclosure agreement that would relinquish my rights on any claims and not allow me to share my story or write anything slanderous about him or his business. Strangely, the document didn’t mention my partial refund or details of payment. Naturally, to protect myself, I requested he add this information to the document before I would consent to signing. I received no response. Hum… Up to then, I thought he was just a stingy businessman. Now, I began to suspect malicious activity — was he going to screw me and not pay anything ?!?
BRING IN THE BIG GUNS
Two weeks went by without a response from Mr. Boxdollar. I decided to confront him personally about it. I brought my boyfriend who is 6’0, but as it turns out, is way too nice. We caught Mr. Boxdollar as he was leaving the store in his car. He was his usual charming self. He completely disregarded our arguments or concerns, said ‘the ball is in your court, just sign the non-​disclosure document’. He literally rolled the window up mid-​conversation and drove away. We were left shaken, pissed off, utterly defeated, and eating his dust.
A HAPPY ENDING!
Without other recourses, I gave the credit cards another stab. My main claim was that I had paid for services which were never provided, I attempted to negotiate a refund over the course of 8 months unsuccessfully, and worse, now suspected malicious activity. They said they would investigate for 60 days, and instantly gave me a temporary full refund. I was overjoyed! The onus was now on Mr. Boxdollar to prove otherwise. Two months later, the refunds were made permanent.
CAUGHT WITH PANTS DOWN
As if Mr. Boxdollar hadn’t shown his true colors already, sometime during this ordeal he conveniently changed the return policy of Perceptions to favor his stance that «no refunds are available for returning customers». Luckily, I screen shot initial policy!

I used to go here for laser hair removal. The only reason I continued with my treatments was, because Melinda RN was such a present person to work with. The owner or whatever he is, pretty snobby. The little receptionists with their minimum wage paid jobs always give customers attitude.
As soon as I found out Melinda left I just stopped going. Even tough I had more sessions left. I knew there was no way that I would ever get a refund.
Hope this helps.
Also, the laser machine the have is old.