Neighborhood Carpet & Upholstery

Roger did great detailed work, I had a pet issue & some carpet that needed stretching. I am very pleased the price was very reasonable they were running a special & I would definitely recommend NCC to my friends & family.

What a horrible place !
My carpets looked worse after 2 days then ever before and the tile cleaning cost be another 100.00 for him to take a tooth brush to one area of grout. Really ??? He kept repeating I’m going into real estate next … Wow let’s hope he does not pass his exam because this little man is not ready for that.
Do not call these people go fur a truck mounted cleaning system. Ask a ton of questions !!! I hope this helps someone, the worst part is that we hired this company at a time when we are suffering financially and he completely ripped us off.

My usual carpet guy was out of town so I gave NCC a shot. Well I’m not someone who haggles for a deal. Roger charged me almost $ 80 more than what I’ve been paying. The price I was quoted on the phone wasn’t even close but since he was already at my place, I accepted it. Work was pretty standard. Our carpet wasn’t a huge mess. Even he mentioned how clean our carpet was. He brought his 9 year old son to help him but I ended up helping him lift his equipment. Not a big deal for me but not very professional. There was a lot of conversation between him and his son about how much tip they’ll get. Again very unprofessional. He asked me to write him a check in the middle of his work so his helper could come by and go cash it. Again a bad business practice. I had to ask him to redo few spots he had missed. I didn’t make a big deal about any of this just because he had his son with him. He mentioned how he was slow in getting work. If he’s reading this review, hope he works on these faults to be more successful. Presentation is very important also. I am sorry but I won’t use NCC again. Thanks.

This company is just pure scam. The only way you can tell they have been there is by the excessive moisture in your carpet that took over 24 hrs to dry. They low ball price, then stick it to you at the end. Did not move furniture, no spot treatment and denied damage. Really question the validity of the ‘good’ reviews, are they for real? Go to BBB for complaints lodged against this company since 2011.

Very unhappy with their work. They didn’t do any spot cleaning. DId not have anything to put under the furniture (that’s a biggie) or booties to put over our shoes. Don’t take credit cards. I’m going back to Miller’s. NCC caught me in a weak moment! Did they really expect a tip?

I found NC&U to be courteous, reliable, and they did a pretty good job for a reasonable price. I would use them again in the future.

Don’t use it ! You will be Sorry!