Extra Space Storage

Jenny just called me (after setting up a reservation for tomorrow to come in) and was incredibly personable and welcoming. As someone who strives to provide above and beyond, quality customer service, I can really appreciate when I receive such fabulous treatment. Hats off to you and your upbeat and positive attitude! I can’t wait to do business with you!

Very clean and well lit facility with extremely kind and helpful staff ! We are very pleased overall!

Thank You for making the process of locating the most appropriate storage unit for our needs. Shawn was great, friendly & informative. Thanks again

Haven’t had a storage in a very long time. Difficult to decide where to keep your belongings. I kept driving by this place. Looked clean and maintained. The staff who setup my account, was helpful and showed like she enjoyed her job. Not like most places where they roll their eyes or show a piece of paper of all units. I was given a tour of the place and shown the ins and outs of the gates and security system they use. Makes me feel like my things will be kept secure. The staff Nicole was professional and knew her «stuff». The pricing for any unit rental place is outrageous… BUT where else would I keep my things.

Having dealt with various storage units, I never thought I would write a five-​star review for a storage unit company until now. I am happy in every way with the service and facilities that Extra Space Storage provided.
After reading the very positive reviews for this facility, I decided to check it out in person when I was back in Sacramento for a brief visit (before my permanent move back). The location was not only super-​convenient for where I was going to be, I instantly liked the staff, the brightness of the buildings, and the cleanliness of the units.
I didn’t sign a contract right away, and went back to Northern Virginia. However, once I made the decision to go with Extra Space, I was able to go to a nearby location in Northern Virginia to complete all the paperwork, and get my unit here in Sacramento secured.
Fast forward to my move from the East Coast — Jenna and Sean were super-​accommodating, and allowed me to park a long-​ish trailer inside the gates overnight, before the moving company came back to pick it up the next day. No attitude, no if’s and but’s — just very eager to work with me.
I ended up renting the unit for about 5 months, and every time I called or stopped by to visit, Jenna and Sean were friendly, professional, and helpful.
When I finally gave notice that I was moving out, the process was very simple too. We decided on a date, and that was it. No hassle and no billing problems.
The facility was always brightly lit inside and out. I liked the fact that the air-​conditioned level required a security code for access, which gave me an extra sense of security. As other folks have noted, there are multiple carts in front of the elevators to help ease any move you are making.
And I cannot emphasize enough the cleanliness aspect, which other folks have talked about as well. I was in and out of my unit quite regularly, and the entire time, I never saw a single bug. Not even a spider. In fact, I went and asked Jenna how they managed to achieve that on the day I moved out of the unit. Believe me, bugs are a deal-​breaker for me, and I would not have allowed my stuff to be in a unit for 5 months if I thought there was a bug issue.
Extra Space has mastered the art of making it easy and pleasant to do business with them, and I will not hesitate to recommend Extra Space to other folks, particularly this Sunrise location.

I’ve stored things here for the past two years and this facility has always been top notch. Not only do they have plenty of storage spaces at reasonable prices but when I moved my stuff into the unit-​they had a truck that I could use which really helped to make my move a lot easier. The place is always clean and there are hand carts and elevators to make things easy for you. The staff has never been anything less than friendly and I have been nothing less than a happy customer.

Great service, Jenna and Reuben were both helpful in my storage needs. Literally received calls from both of them within 30min from reserving online. It is clean… you can believe the reviews on that!!! easily accessible, great rates.

Awesome rates, very clean, very professional. You can’t beat the fact that the gate/​access hours are something like 6:00 am — 10:00 pm! Awesome! I always felt really safe, even going there alone late at night. NO critters. I have rented plenty of storage spaces and dealt with other people’s nasty-​ass roach infestations… NOT SO here!!! Never saw a single bug the entire time I rented! Seriously, this place was SO CLEAN. Most impressive storage place I have ever worked with. It’s a newer facility, great security, and very well-​maintained. All the staff I encountered were great. Marcel (I think his name is) was the guy who helped me check-​in and check back out again when I was done, and he was a super friendly guy. Made the whole process all the more pleasant. Will definitely go to them first again if I have storage needs in the future. Recommend! Recommend! Totally!

the employee’s are very helpful very friendly and kind. i had trouble with lots of different places and they were way too pricy and dirty and had no lights so that you may see when come at night no ac and had things hovering over the side of the unit from someone else’s! but when i found *****extra space storage***** it was amazingly clean and it is very well clean kept, has lots of lights, i love the fact that they have ac **great thing to have when you are moving stuff around :)
Marcel Smith was more than accommodating from the moment that i called to get directions to me leaving he helped out tremendously and answered every question i had wirhout hesitation.
Jenna Hedder was more then kind from the moment i walked through the doors to when i left she let me know that if i had needed anything at all the just give them a ring, she was very friendly and i must say you do not find that at a lot of businesses these day’s these 2 truly care about you as a person! i will definitely be recommending this pace to all of my friend’s and colleague’s! !! thanks guy’s for the amazing friendly experience!