Chase Bank

Great Bank great staff great location I come here every two weeks for pay day on my way home — the place is always clean

I took my 4 year old son to the bank early this morning, knowing we would have to wait about 20 minutes for them to open. We waited a few minutes in the car, and got out to wait in front of the door, since it’s hard to contain a rambunctious pre-​schooler in a car first thing in the morning. We weren’t outside of the front door more than a minute before someone came over and opened it for us, letting us in a full 15 minutes before they actually opened.
I told them that we could definitely wait outside, since it was so early, and knowing they didn’t open until 9am, but they insisted.
How awesome that this branch helped us with our banking, and got us back in the car and on our way for the day 10 minutes before they even opened!!!
Absolutely five stars.

Well some of these reviews are from years back so I figured I’d do an update. Besides monthly debit charges, the bankers and tellers are very helpful. Quick with the job and friendly.

Why the bad reviews for this chase? Customer service was on point, it just looked a little ghetto lol

Yeah… I’m not a fan of big banking, either. But you still gotta live… So you gotta go with the devil ya know, right? This branch is o-​k to deal with… The tellers mostly smile when I have to go in… Which is less and less thanks to the bank by phone app (ain’t technology great!). My biggest complaint would be getting slammed with fees when my acct got a little short and the computer rearranged the check withdrawals to maximize the amount of overdrafts. This is an illegal practice… I know it… The banks know it… They are just going to do it anyways and more people just let it slide than complain. Well, not me! The worst part was having to explain the situation to 2 different people with dumb looks on their faces before the branch manager would approve the credits to the acct. They really want you to just give up and just fork over your cash. I have several accounts at different banks and credit unions now… And will probably eliminate Chase from my life just as soon as I get this last car loan paid off!

The worst Bank I ever dealt with. I am staying clear of any Chase Banks or offers in the future and I am telling my coworkers and friends as well as family to do the same. Chase has no right to be in business!!! The are whats wrong with banks these days!!!

8859 Madison Avenue
Fair Oaks, CA 95 628
I went to this location yesterday (6-​18-​2011) and I must say that I experienced the worst service I have ever had at a bank. Two of the tellers were sitting on the counters having a personal conversation which was very unprofessional, and the teller who helped us was rude and messed up our deposit. On top of that she gave us an attitude for absolutely no reason. They were unprofessional and gave us dirty looks like we were interrupting them by having them do their job… I will never do business with this branch again due to their lack of respect for their customers and the trashy demeanor of the tellers. Whoever is responsible for this branch should be ashamed and embarrassed that they allow their employees to act in such a way. I am disgusted and I am discouraging anyone I can from going to this location in hopes of preventing them from witnessing such behavior.

How to CHASE away customers! This WA MU is now a CHASE bank. Visited yesterday and received the worst possible service at the window for what was really important to me: a LOST debit card! The card was mailed by CHASE but I never received it. The teller was clueless as to what to do… bored expression, flat voice, could have cared LESS about helping me. After poking around the computer for several minutes, and giving me a sarcastic answer, she finally asked someone else for help because she had no idea what to do. Her associate cancelled the card that was supposed to have been sent… and said they would issue a new one. EXCEPT that also cancelled my CURRENT card (not due to expire until April first). Didn’t explain NOT to use my current card! You guessed it, I went to the store and was denied the debit, with two more days until expiration!