My wife and I are thinking about getting a hot tub. We don’t know much about them so this is the 2nd store near us that we visited. Normal business hours during the week end at 5 but we happened to catch a «customer appreciation» night with tent sale in the front parking lot. After more than 15 minutes of standing around and being ignored by one sales guy, we stalked another friendlier sales guy for attention. Well the friendlier sales guy shoved us off to the first guy, who proceeded to just point at tubs that were too large and out of our price range, saying things like«you can take a grand off that». Either he assumed we already knew about hot tubs, or he didn’t want to be bothered. He showed us a couple different sizes in the same model line, never explaining any of the features. When we asked him about lesser expensive models, he just rattled off why they would add up to cost the same as the more expensive ones. We won’t be back, but I’m giving an additional star because everyone else seemed friendly and it’s a nice store. Prices seemed a bit high to me, but I’ve only been to one other store so far. **Update** FWIW Spring Dance contacted me via Unilocal immediately after I wrote the above review, apologizing for our experience, explaining how busy they were because of customer appreciation, and offering to make things right. Unfortunately we’ve already decided on another company/tub, or we might have let Spring Dance try to redeem themselves. Two stars seems to be an accurate score because we have experienced better, but we may have just caught them on an off night.
Pat M.
Classificação do local: 5 Morgantown, PA
My serious hot tub experience started when I spent a cold evening in a nice warm hot tub of a friend. I came home and told my husband I wanted one! He said, «I don’t think so, not right now». My 60th birthday was coming up in a few months and I told my husband that was what I REALLYREALLY wanted for my birthday. Long story short, one month after my birthday, my new hot tub was delivered. I was ecstatic!!! I couldn’t wait for the water to fill and stabilize. I have been in it almost every other night since. It’s especially GREAT when the weather is cold. And at night, the lightning is beautiful. I only went to Spring Dance Showroom. I did not need to check out any competitors. I was not pressured to purchase on the spot. My salesman, Tom Gilman, was GREAT!!! He helped me decide which tub was the perfect fit for my needs. My husband and I decided in one day, came back, picked out the color and model. Done deal!!! Tom was soo very helpful, even stayed after the showroom should have closed, to explain and answer every question we came up with. I also decided on the salt system. Which I absolutely LOVE!!! It’s so easy to maintain the chemical levels and no chlorine smell on your suit or body when you get out of the hot tub. Great experience. Great salesman. Great service. I would highly recommend them to anyone who asks about my hot tub experiences.