Our Own Candle Company

I can’t even give this candle one star but since I have to. This candle does not even smell I bought three of them. And there is no scent at all. People do not even believe that the candle was on! Horrible waste of my money!!!

I heard about their candle called «Smell My Nuts» (tee hee) on
, and decided that I wanted to purchase a few for Christmas. I placed my order on ¹²⁄₁₃ so they would arrive before Christmas (I ordered 3 of the «Smell My Nuts» candles).
The package arrived on ¹²⁄₂₀ and when I opened the box I saw that there were only 5 or 6 packing peanuts in there with the 3 glass candles, and the labels on 2 of the candles had been rubbed off due to bumping against eachother during transit. I called the company and left a voicemail explaining what had happened and asking if someone could call me back to discuss the situation.
I didn’t get a call back on 12/​21, so on ¹²⁄₂₂ when I picked up the phone to call them again I was already agitated since I thought there was no way they could get 2 more undamaged candles to me in time for Christmas. The representative on the phone knew about my situation as soon as I gave my name, and she told me they had already shipped out 2 more candles free of charge, and that the package would arrive on ¹²⁄₂₄ so I would have them in time for Christmas.
WOW! I was impressed. That is what I call service! They didn’t try to argue with me about the candles being damaged, didn’t ask me to send pictures (although I had taken them just in case), and just went ahead and did the right thing!!!
Also let me add that the quality of these candles is phenomenal. I bought them pretty much as a joke gift because of the name (come on, you know it’s hilarious), but the scent is amazing and they burn really well. You don’t get the black smoke that you see with some of the poor quality wicks, and the candles seem to burn all the way down very evenly as long as you’re burning them for the recommended amount of time. I brought one of the damaged ones to work (since you can’t read the «Smell My Nuts» part on the label), and have gotten tons of compliments on the scent.
I would absolutely recommend this company to anyone, and I plan on purchasing more candles from them in the future.