KFC

Twas the crack of noon when I journeyed far and wide with my brothers in arms to conquer the craving for the quesalupa. Eat something that won’t give us violent diarrhea, we asked? Ney, we need that which we desire. Arriving at the taco fortress, we had to brave the frigid cold during the trek from the mighty Mazda, across the mud moat, and through the gates. To our fortune, our bodies didn’t have to adjust from the cold, as the restaurant was just as cold, perhaps even colder than the tundra from whence we came. The guardian of the register greeted us with a frozen glance, as she stood facing her icy kingdom. We placed our orders for the newest items that KFC and TB added to their expansive menu. While waiting for the food to be prepared (microwaved), we noticed that this fortress could be described in one word, «grim.» It was as if we were in catacombs. The clientele and the staff looked as if they were begrudgingly forced to come to this cold restaurant everyday while every member of their family was systematically murdered by terrorists each time they stepped foot through the doors. When our numbers were called, we tried to stand up from our seats, but one of my friend’s butts was frozen to his grease coated plastic chair. The chicken was supposed to come with cole slaw. There was no cole slaw. This Taco Bell is the reason why there is war.

The absolute worst… Went this evening and ordered from drive thru. I ordered a very simple order, except I asked that my order have no tomato. I also ordered a KFC meal for my girlfriend and specifically asked for 2 sides, not once but twice. Stephanie was my drive thru host and she not only screwed up the tomato less order but failed to give me my sides on my other order as well. When asked at the window for sauce she rolled her eyes. Close this location as it is not capable of providing basic service to anyone.

Have been once and never again at this location. Service took forever and once I received my order it was wrong. I no longer frequent this location. The food is the same as any other KFC which would be 3 stars, but this location with the very slow service and incorrect filling of orders loses two more stars.

Agreed that the service here is the worst ever. I have ordered cheese roll-​ups here on multiple occasions and they don’t heat them. You get a small tortilla with ice cold, shredded cheese inside. Huh?
Any time I look inside the drive thru window you see teen employees standing around, staring into space. The last time we went there we waited 11 minutes at the window. That was AFTER we ordered and paid.
They also always get the orders wrong. Seriously, it’s a disaster.

Just saw their commercial on pot pies and the guy said «I didn’t know they made pot pies!» Well at the Exton, PA location they don’t! Drove 7 miles for two pot pies to take home because my wife was sick only to find out they didn’t make any that day. Unbelievable. How does one stay in business when not supporting KFC’s commercial on pot pies being available. Well, other places to eat at or take out from.
No stars from our family.

For the record, this location is actually a KFC/​Taco Bell split franchise, although you’re eating the same unhealthy, chemical-​laden grease food either way. Sometimes I get a craving for a beef and potato burrito and hit up a local Taco Bell, but it will never be this location again.
The employees who work here never seem to get an order correct. Between my roommate and I, we’ve ordered food at this location about 15 times (via drive-​through). Out of those 15 drive-​through visits, each order was incorrect. That’s pretty bad, even for a fast food establishment staffed by teenagers/​doofuses. I usually neglect to check my order before leaving, so I routinely got screwed because — let’s face it — I’m not going to drive all the way back for $ 3 worth of fast food. And, ultimately, shame on me for being too stupid to stop coming back, anyway.
The tacos are incredibly skimpy. That is standard Taco Bell policy — to load tacos up with lettuce and the tiniest little glob of fake meat — so no surprise there, but this location somehow seems worse.
I have peered into the drive-​through window while waiting for my order multiple times and have seen a bunch of teenage kids messing around with no adult supervisor in sight, so it’s really no wonder things go wrong here. I’m frightened to know about food safety practices at this location when the employees can’t even count to 5. For God’s sake, one of the drive-​through workers asked my friend if he wanted butter on his taco.
If you want Taco Bell during business hours, go to the Exton Mall which is right across the street and visit the food court. The service is much better there. If it’s late and this Exton location is the nearest open KFC/​Taco Bell, however, well… godspeed to you.
Update — 10÷18÷13
I have continued to order food at this Taco Bell despite my awful personal history with it. The accuracy has improved ten fold, so that’s a plus. Ordering inside the restaurant has become as bad as the drive through used to be, however. There is usually some old retired guy (not just one in particular; Taco Bell must have hired a few) who cannot work the register. When you ask for two different things, he will have serious issues compiling the order. After 5 – 10 minutes of head scratching, looking around with a forlorn expression, and pushing the same button over and over, either a younger, more experienced worker will come by and help (read: ring you up) or there will be a moment of eureka and the old guy will solve the complex mystery of how to couple a medium soda with a few burritos. God, I hate this place. There is now a Taco Bell down the road where Burger King used to be, and it is soooooo much better.