Menards

The best big box home improvement store and my favorite location. Sometimes after pay day Friday, I’ll just go in and look around and think about buying fun things.

When this place opened the staff was friendly and helpful. Since a years time help from the staff is non existent from management on down.

Now that the Menard’s in Bridgeview is closed for construction I had to try out a new Menards. I’ve only been there twice so far but I might have to make this my new Menards. It’s much cleaner then the one in Bridgeview and I have an easier time finding things.

I’d give this place five stars, but I’m still kinda pissed that they took green space and that they let scammers wander the store. Some guy accosted me and claimed he knew me, and I played along – until he asked for money. «(“Sorry, dude,» I said in my best slacker-​stoner voice, «I only carry plastic! Wife’s orders!» I even emitted that brief emotionless laugh stoners are always making after they say something: «Hut-​ha.») I told the security guards about it, but a week later, I saw the same guy trying to scam money.
Beautiful store, though – and it has stayed beautiful. It hasn’t become dingy like so many other box stores on the SW Side – like Walmart, Office Max, etc.
The staff is very helpful and knowledgeable. Man, I worked at Toys R Us when I was 17, and I didn’t know jack, but I’d pretend like I did. The staff at this store knows what they are talking about.

Upon entering Menard’s, you’re greeted by one of it’s friendly staff or the security. Well lite and clean! My second visit to the store wasn’t so pleasant. I had a bad experience in the paint dept. Not knowing a lot about paint, only what I like. The manager didn’t seem friendly and seemed to be in a hurry to brush me off with the questions I was asking. Finally, I asked for the manager. The Asst. General Manager came. Very professional, friendly and most important, customer service oriented! He quickly apologized for any misunderstandings, assure me he would speak to the Paint Manager, and wished that I continued to shop as a valued customer. Well it worked! The Paint Manager is very friendly as well as the staff. Very helpful in assisting you with finding what you need. Don’t rush or brush you off as Home Depot or Lowes! Easy to find an employee to help. I love this store! I hope it continue to offer friendly and helpful employees! On another note which you rarely find while shopping in stores on the southside of Chicago, every employee smile and greet you throughout the store, which is a PLUS!!! WAY TO GO MENARD’S, KEEP UP THE GOOD WORK AND SUCCESS IS SURE TO FOLLOW!
Respectfully,
A forever satisfied & valued customer

I already love Menard’s. This one is just closer, newer, cleaner, larger… and they sell RipIt brand energy drinks!
Sold.

It’s Menard’s, however it’s one of the locations on steroids, so be prepared to get sidetracked by things you don’t need. For example upon walking in there was a large display of Campbell’s Soup. I have to admit, soup was the furthest thing from my mind, when I needed to look at faucets.
It’s a nice clean and bright store, although not one employee said hello or asked if I needed assistance, which seems to be the big thing at Home Depot now. They had all the requisite hardware stuff and then some, there was the soup of course, and then cereal, cheese puffs, chips, barbeque sauce, and some other grocery. I don’t know why they feel this is necessary since they’re not a full grocery store you can’t prepare a list.
I know what they’re trying to do, they’re just making more money by having you impulse purchase, I get it many stores do this, however Menard’s has taken it to a new level. Not to mention the aggravation if you bring kids with you, they were just begging for the junk food.
The location is North of the Plaza Mall, which is now back on the redevelopment track, it was being closed and foreclosed on so that malls future will be interesting. Next to this Menard’s you have a Meijer coming in soon, along with a Micheal’s and a Ross. None of which are stores I frequent, however if I had to go to one of them these locations are very accessible to anyone living on the south side.