Walgreens

Do not come here to get a passport photo taken! My passport application has been DELAYED because my photo was not satisfactory! I specifically ordered a passport photo from Walgreens, not some random photograph. They took the photo themselves and printed it. And it was rejected. Now I’m out whatever I paid for that useless photograph, and will shortly be pulling my hair out trying to get my passport in time for my nearing trip to Africa! Walgreens, please cease advertising for a service you can not perform.

The pharmacy is a complete joke! Not enough staff, rude workers. You wait to drop off a prescription, and then they say it will take 4 hours to fill. I’ve acually been going thete for years because it’s close to home, I am now going to rite-​aid, where its professionally run, and my prescription is done on 20 minutes. Save yourself the stress, and go anywhere else. These people are nuts!!!

I’ve been pondering why they won’t do anything. I did get the date wrong when I first talked to the tech was INCORRECT and so was I but I called shortly after the script was dropped off the day I got it. Since I didn’t drop it off I called to see if there would be a problem due tot he way it was written and was told that if there was a problem the pharmacist would call the doctor, standard you know what. Then I called back immediately asked to speak to the pharmacist and given run around. She even told me that the pharmacist hadn’t gotten to them yet which I knew because they always take a long time. Petty feud with a pharmacy and untrained or reliable staff as well as herself as a manager. I’m not calling back. I have enough rudeness in my life to let her give me inadequate service!

I have had one good experience with this pharmacy among many many times it has been awful. This is for the pharmacy specific. They have no idea what customer service is. It takes forever for them to even acknowledge you. I have had many just walk right by me several times before saying so much as «ill be right with you. Every time I go through the drive through they ignore me and will have customers walk up inside that they help before even saying anything. Walgreens should really require them to take some kind of customer service class. I have finally decided to switch pharmacies after giving this Walgreens many chances to do better.

This pharmacy is completely disorganized. Two separate occasions I have been notified my prescriptions are ready when they are not. I tried to call about what keeps happening and was told the fault had to be on my end before they blamed the automated system and my insurance company. The instance before that they blamed the manufacturer. It’s a mess. AVOID.

The location is relatively easy to get in and out of. But the parking lot was almost full, but inside the actual store was nearly empty. The outside was filthy dirty, complete with unsavory people standing around outside smoking.
Inside is laid out weird but if you’re willing to wonder around a bit, you’ll find what you need. Most of the stuff is pretty cheaply made so don’t expect to find anything awesome here.
The one staff person I encountered was friendly and helpful.
In all, only come here if you need to.

Typical Walgreen’s layout and sketchy neighborhood feel, so you know you’re in the right place. I got passport photos in like 10 minutes which was great. People that go here are sketchy, never know what you’ll see. Theres nothing you really need at Walgreens in general, most of the stuff is cheap dollar store type stuff marked up, you’ll regret buying. The parking lot is really weird, its always full and they aren’t all in the store… I remember there is typically one main guy that works the register, he is cool and makes the experience way better, otherwise it would just be another ghetto store in the area.
It took 45 minutes to drop off a prescription, there were 5 people in front of me. They should have an easy way to drop off, not being forced to wait for everyone in front of you arguing about why they can’t get refills on pain killers etc. Couldn’t believe some of the stuff i heard waiting in line, and the creeper hovering over my shoulder awkwardly. I had to wait a ridiculous amount of time, considering I spent less than 30 seconds to drop off, and for the worker to tell me to come back in 2 hours. Couldn’t help but be upset for coming here. Check out the poster sign they’ll take you behind to get a flu shot, but don’t go behind it– bums haven’t found this location-​yet.
For as many people that use the Rx, there needs to be more people working, because they were working as fast as they could, and it was tedious. 1 Blond girl was breaking a sweat actually working, can’t imagine what they do when someone needs a break or eat lunch lol. Didn’t see a pharmacist, so hopefully they were working in the back, but I didn’t ask. When I came back to pick up, and waited in a long line again, it wasn’t ready.
Drive through doesn’t work, if theres no one to staff it, and it just is taking away from the person already working the counter. This really isn’t that complicated of a service, its sad to see Mcdonalds do the same type of service model better. Can you believe Walgreens is a Fortune 500 company.

AWFUL Pharmacy, awful customer service — I’ve been waiting two days to get NEEDED medication because they cannot figure out how to get a proper fax to my doctor.
Thanks for causing severe mental and physical distress Walgreens! You just lost another customer.

Twice now we have waited for over an hour to get prescriptions. That are always slow and never have long lines either. I would give 0 stars if I could but I can’t. And just to clarify these are occasions when we were just picking up prescriptions that were already filled. All that takes is picking it up from the tray and ringing it up.

Every time we use this pharmacy we spend hours waiting for them to fill our prescriptions. I think it’s a bit ridiculous I can see my Dr at 10:30am and still be waiting to pick up my medication at 3:00pm! Then I call to see if my medications are ready. Nope. I have to wait another hour. Seriously!?!

I used to fill my prescription (one) at this Walgreens because I lived right down the street and it was close and I only had one so it wasn’t a big deal. Putting that into consideration, I knew the pharmacy service was not up to par. But to put it into perspective, the staff in that pharmacy is over worked and understaffed. You can tell in their faces, they would rather be anywhere else. Having one person run the the drive through, the phone calls, and the counter is ridiculous. The pharmacist in the back is working too, but you need at least 2 techs running the front with that kind of traffic on a daily basis. No wonder there are mistakes and upset customers or that it takes at least 2 hours to refill anything. You have to imagine the paperwork is also rolling in with orders and requests.
One time I was standing in line waiting and the woman in front of me was so rude to the tech over an issue that was clearly the fault of the medical office, there was literally nothing she could do at that point in time. I almost wanted to step in and defend her because this woman was completely out of line. It doesn’t matter how long you have been on a medication, you don’t treat people so poorly. Yes she is there to service you, and hundreds of others with the same problems!
I get my prescriptions at Target now (I have two of them now!) simply because it is closer to where I live now in Lynnwood, and it never seems as busy as Walgreens, that might be in part because I never see less than 3 people no matter how slow they are, and because of this, they are always in a decent mood!
Just reviewing the pharmacy side of this location, sometimes you really have to give these people a break, the service stinks, go somewhere else if you need to, but don’t take it out on the staff, or lack there of.

Good general drug store. I am a big fan because of their good selection of sugar free candy :)