The Rental Connection

We had recently moved from down south and after applying for an apartment that we were interested on, they told us that there were other applications. After a week or so of waiting for an answer we called a couple times, each time telling us that they would call back. They never did! So on the last time we contacted them, they said they got more applications in and had rented it to some one else. The application fees were more than $ 80. I can’t help but to think that they are profiting from the application fees!
My personal opinion is DO NOT RENT FROM THIS PLACE!!!

I’ve rented from The Rental Connection for about a year and a half now in an apartment in downtown Everett. I found the apartment online — it had water, sewer and garbage paid plus a washer and dryer in the two story unit. The rent was right, although it’s not the best part of Everett — but really — it’s Everett, expectations shouldn’t be super high anyway.
I’ve paid my rent on time monthly, parked where I am supposed to park and followed the rules. My dishwasher had an issue at one point and they were in to fix it within 24 hours. They had some guys come pressure wash my building and they managed to crack the outside pane of my window. I work all day and wasn’t able to be there to have the window installed but John came out and took care of it. Every time I go to drop a check off the front desk is wonderfully nice and responsive.
I can’t speak for the company on behalf of anyone who owns a rental, however as someone who rents from the Rental Connection there have been no problems. Realistically, do what your supposed to do (pay your rent, follow the rules — it’s not like they’re unreasonable) and you will find your dealing with a reputable company.

I responded to a craigslist add, went to see the apartment, I decided I wanted to rent the unit, pay 85 for the applications (They overcharge for the applications by the way, 45.00 per person) The «agent» that showed me the place Mick treated me very poorly, horrible customer service, he said the application should take two full days, by the third day I called him to ask him what had happened to my application, the minute I questioned him he got very upset started yelling for no reason, All i wanted was a clear answer from him but he hadn’t even started working on my application yet. And here I am trying to move to a ready to move in apartment. And the guy is taking his sweet time approving my application. I guess the longer they take the better, more business for them. So they pretty much got 85.00 from me, and maybe from a few others. Anyways I got approved elsewhere cheaper rent, and deposit. And only paid 30.00 for both applications. At the end I’m happy I am dealing with a much nicer person, he actually owns the property I’m renting.

I used this company to manage three of my properties. They did well for a while but in the end things went very bad. This is what happened.
One day I drove past one of my rental homes that had been rented out for a couple of years and saw a For Rent sign in the window. I hadn’t been informed that the tenants were moving out and when I called to find out what happened they said the tenants had moved out a couple of weeks ago. I was a bit upset because I don’t like surprises. Normally I post an ad in craigslist even before tenants move out and I usually start repair work the day after tenants move out. Also since the house was back on an easement virtually no one except the next door neighbors would see the For Rent sign. The Rental Connections (RC) failure to notify me that the tenants had moved out and failure to truly advertise had probably cost me a month in rent. This was the first of many problems that would follow.
Luckily the tenants had kept the inside of the house in almost perfect condition so there wasn’t much work to do on the inside. It only need yard work because the back lawn had been killed by fallen leaves that weren’t raked up.
I put an ad in craigslist right away with The Rental Connection’s contact number and had sod installed in the backyard. I couple of weeks later RC contacted me and said they had perspective tenants that were relatives of someone that worked at RC that were relocating from out of state and asked if it was ok for that family rent the home in about a month. Assuming there had been no other prospects and that credit checks and all that were done I said «ok».
The day after the new tenants moved in I received a complaint. Some of the sod that was placed down in the backyard had has been turned over by a raccoons looking for worms. I went there to turn the sod back over and talk to one of the tenants. That’s when I found out she was the niece of the owner of RC. At that moment alarms started going off in my head. I make it a point not to rent to friends or relatives and I wondered why the owner of RC would make that error in judgment. I began to wonder if RC had intentionally not advertised my home to buy time for the owner’s niece to move there. I became worried that if things went wrong I would not be represented fairly and that is exactly what happened.
The tenant turned out to be a renter from hell. I won’t go into all the details but eight months and $ 8000 of damage later a representative from RC called me up and asked if I wanted to ask the tenants to leave. Knowing that this would break the lease and they would get their deposit back I said «no» and said I would wait until the end of the lease. The very next day the tenants broke the lease. I also later found out that the RC connection allowed them to falsify the move-​in-​walk-​through report where they reported non-​existent damage in anticipation that they might do it. This left me with no legal recourse to collect for damages. In fact, my only recourse was to take my business elsewhere and put this complaint on Unilocal