Quality Inn & Suites

My stay here was flawless to start my girlfreind and kid came over the staff was good but accused girlfreind of smoking in the room, I have not smoked for 35 years upon checking out they charged my card 279.50 for smoking in the room this did not happen.
I’ve called only to get a voice mail
Take your chance on a place that sees someone smoking outside now they assume that you smoke and are charging. They made an ass out of them.

I stay here for business. My company reserves and pays for the room. On Monday the front desk clerk cleaned out my personal checking account when he mistakenly billed the entire week to my debit card instead of holing it for incidentals. It is now Thursday night and I still haven’t had the issue resolved. I have been out of town and totally broke.

I researched the hotels in the area and picked this one because they had a gym and a decent breakfast. The gym consisted of a treadmill, bicycle, stair stepper and weight machine. None of the electronic machines worked and the pin to adjust the weight stack was broken off on the weight machine, so you couldn’t adjust the weight. Breakfast was supposed to include sausage. So they have a sausage and egg taquito type thing in a paper bag like you find at 7 eleven. You had to heat it up in the microwave.
My friend couldn’t eat it because she’s allergic to eggs. The waffles were microwave waffles sealed in plastic bags. About the size of a hockey puck, maybe… My friend slept in the king size bed, which she says was very comfortable, and I slept on the pull out next to the window, with street noise keeping me up all night. For the price, $ 91 with an Allstate discount, I at least expected the place to be as advertised. It was not…

Not the Ritz. But was not paying the same price, so got what I expected. Breakfast was ok, not the best, but again… You get what you pay for. Staff was ok, not the best, but friendly enough. The room was clean so I can’t complain.

I used to frequent this hotel when traveling to the Seattle/​Everett area and gave this hotel 4 stars IN THE PAST. I’m guessing management has changed and now it is just subpar. They updated the outdated TV’s in the rooms and did a makeover on the sidewalk entrance on the back side of the building. Even the front desk personnel changed but, I’m not interested in the new circular brick sidewalk outside or new flat screen TVs. Give me a quiet, clean room/​bathroom, a comfortable mattress/​linen, a good WIFI connection & efficient, courteous employees and I’m a happy camper.
After my last stay here I made a mental note to self to NOT stay here in the future. First, I was given a card key to my room that did not work. Three key cards and 20 minutes later and I’m still standing in the hallway trying to enter my room when quests that came to check in long after me are entering their rooms w/​no problem. It turns out my room already belonged to another guest who I’m sure did NOT appreciate someone trying relentlessly to enter his/​her room. Management promptly upgraded my room to an executive suite however the room did not turn out to be a plus. I almost slipped on the bathroom floor due to an slick, oily film covering the tiles. There was a jet black hair in the bathroom sink (I’m blonde). The carpet was heavily soiled and felt sticky to walk on barefooted. I had to wear my shoes at all times. When I opened the drapes I got a face full of flying dust. When it came time to get online the WIFI connection in my room was non existent. I called the front desk but was simply told «No one else has complained». Normally I would have asked for another room, but I was dog tired and I was not up to yet another trip to the front desk to get a new key card.
If you do end up staying here be prepared for traffic noise. Try to get a room where the bed is in a separate little alcove far away from the window. Demand to personally inspect the room for cleanliness and WIFI before committing to the room. Also be prepared for the tiniest towels you have ever seen. Bath towels here are slightly larger than an average sized hand towels. Check the floors in bathroom. I could have been severely injured.
On the upside, the mattresses have always been comfortable here and the shower experience good with plenty of hot water and strong water pressure. The complimentary breakfast is just ok, nothing spectacular. I usually don’t partake in reheated eggs and convenient store type food. I can’t recommend this hotel anymore. For around $ 20 more there is an exceptional, well maintained and super clean hotel (5 stars) down the road at 128^th… HIE…my new favorite hotel in the area.

Very quality and genuine staff. Rate was really reasonable. Quite stay. This is the place if you Need a place to stay for cheap rate.

I knew I was not going to have luxury based on the rate we paid per night, but really was hoping for a little more cleanliness. Stayed a weekend night here while visiting family. Staff was super friendly and the reception area was nice and clean, unfortunately my bedding wasn’t. After our first night, the next morning I noticed my dbl bed duvet cover had a hard substance on it. I called the front desk and housekeeping was there immediately. They offered to change the bedding on both dbl beds which was greatly appreciated. I then asked if the duvet covers were washed/​changed after every guest checked-​out and was advised that they were not. Please note that these were simple machine washable duvet covers, not heavy bedspreads.
Bathroom is nice sized and has a lot of counter space, which I love. Carpets looked like they could use a nice steam cleaning. Breakfast area was very clean and the options were plentiful. Loved that we really couldn’t hear any of our neighbors or outside noise. It was super cold that weekend so we had the heater on through out the night and it was pretty loud.
Breakfast was included and there were lots of options: make it yourself waffles, scrambled eggs, hard boiled eggs, sausage, whole fruit, cereal, juices and coffee. The sitting area had many tables and was very clean.
Unfortunately, due to the bedding policy, I probably would not stay here again.

We were traveling up for my Grandmother’s funeral Friday evening ⁸⁄₂ and called to get a room. Spoke with the gal at the front desk and she let us know that there was 1 room left and that the only deal we could get on the room was a $ 20 savings… I know right??? We went ahead and stayed since it was our only option and it was late. We got into our room and the beds were hard as a rock and the room had an interesting smell. Again being late we dealt with it and went to sleep. Getting ready for my grandma’s funeral on Saturday ⁸⁄₃ the shower was hard to regulate the water temp and the water pressure was about as much as a kinked hose. It would go from hot to scalding hot to freezing cold on the setting you set it at. Also I had to call the front desk because the iron in the room didn’t work. Went down for their continental breakfast and the place was a wreck. One of the workers was pushing down garbage and another guest asked for something and the worker turned around and helped them after having her hands in the trash… YUCK. Checking out I brought up the complaint to the gal at the front desk and was promptly given a comment card, no I’m sorry let me get my manager, just here fill this out and you’re all set.
Overall the stay there was horrible & NO WHERE near the price we paid fo the room. I’ve stayed at hotels that I’ve paid more than half for and had a better WAY experiences… NEVER STAYING AT ANY OF THESE HOTELS AGAIN!!!
If you can get other options for a good nights sleep… DO IT!!!

Suites are bigger than expected and staff is friendly.
Breakfast…terrible
Complimentary shampoo… terrible
Burn in the carpet
Room doors are completely scuffed
Stain on curtains
Our room door didn’t shut properly, if we didn’t slam it shut, it wouldn’t latch.
Had to physically pry open automatic slider door to enter hotel lobby.
The bathroom towels are tiny tiny.
Had to get 5 new room keys because every time I left, they stopped working.
Wont be staying here again.

The hotel certainly served our needs without much in the way of bells not whistles. The upside is its nice and close to the highway aaaand offers a breakfast. WITH WAFFLES. The building had a bit of a musty, wet smell to it which I hardly noticed… but was apparent nonetheless. Front desk was nice and helpful in our search for whale watching locations up north. A good place to rest yer bones if you’re in Everett.

Basic hotel — you get what you pay for. I was in Everett for a business trip and this was a convenient location (the only problem is you have to pass the hotel and make a U-​turn at a signal and traffic is really heavy in front of the hotel). I was able to get a large, comfortable room at a really good rate. The TVs were old and had a somewhat limited selection, but I wasn’t in the room very much. Good free wireless internet. I tried the fitness center and the equipment is limited, old and only worked decently, better than nothing at least. The breakfast was your basic chain hotel breakfast with waffle station and some other items (I’ve had better, but I’ve seen a lot worse out there).