Orange Cab

I booked a pick up one month ago. They helped me a lot. I didn’t have my phone charger and my phone ran out of battery before they come to pick me up. They still gave me the service even I couldn’t be contacted by phone. The drive was police and friendly, also came on time.

The cab turned up on time, but it was filthy dirty on the inside and stank of cigarettes. The man driving was scruffy, I would not have got in if my husband had not been with me. There was old food and drink smeared on the windows, the carpet was filthy, I didnt want to touch anything and felt like I needed to shower once we got home. The seat I was in was broken and the handle to open the door from the inside was snapped off. Its the first time I have used this cab company and its the last time I will use this cab company. On the upside the driver got us back very quickly, but he wasn’t talkative or entertaining, just drove.

I called a cab for a friend and an hour and a half later (after being told fifteen minutes) still no cab. Fuck Orange.

25 minutes? Hour and a half later and they say they aren’t coming. It’s some dudes cell phone. They want to make über illegal?

If you need to be somewhere by a certain time. DO NOT use orange cab! The guy was very rude a d then my cab never showed, making me extremely late for my appoitnment. I called checkered cab and they came to rescue me :)

I made a reservation for pick up at 8:45am to take me for eye surgery. When the cab didn’t show I called the cab company. The dispatcher said the driver would be Here in a few seconds. He never showed up. I drove to surgery myself then had to make other arrangements to get back after surgery. I would never use Orange Cab
Again.

Hands down THE worst cab service I’ve ever used. I don’t like giving one star reviews, but this place definitely deserves it. The time before last that I used them, they were 45 minutes late. When the driver showed, he began texting and calling while driving! Apparently whoever was originally supposed to pick me up never checked his phone, so my driver was cursing him out… while driving. And when we finally got close to my destination, we were stopped at a red light and I was already so late, so I said «I’ll just have to get out here,» and the driver, with a serious attitude, says, «Whatever, lady.» I was never even rude to him despite the fact he deserved it! And the last time I tried to use this company, which is what lead me to this review, THEY NEVER SHOWED UP. My friend and I waited an hour. I kept calling, no one answered. Finally we caught another ride, and Orange Cab decides to call me back– over an hour after my original call. And they asked, «Did you ever get a ride?» Um, no. You never showed. I will never use this company again. The times they actually showed up they were rude, sexist, unprofessional, bad drivers, and made me very uncomfortable anyway, so good riddance. If you need to be somewhere in less than an hour to an hour and a half, you’re better off taking a bus.

Less than acceptable service. Driver badgered me about not paying cash then charged a $ 3.00 fee for using a card. When asked why the meter was running while he wrote down my card info he replied «because the motor is running». All in all I was charged a extra $ 6.00 on a $ 8.00 cab ride. Needless to say I will never call Orange Cab in Everett ever again

I enjoyed excellent service on the light rail from SeaTac and had a terrific bus driver from Seattle to Everett. Then I got to Everett Station and hired Orange Cab. The driver grabbed my luggage, threw it into the trunk while I was standing right next to him. When I asked how he was doing he proceeded to unload about how bad business had been. Upon arrival at my home, a total fare of $ 7.19, I have him a $ 10 telling him to keep the change. I asked for a receipt and got out expecting he would at least help me get my bags out of the trunk but he just sat inside and popped the trunk for me to get my bags. When I approached him after I got my bags I said «a tip is earned based on service, for a $ 3 tip you could have at least helped me get my bags. He says «that’s not my business»!!! And drove off.
I decided to call Orange cab and at least lodge a complaint. I was definitely not happy when I called and I told the dispatcher. He then asked if I had the cab # or drivers name, which I didn’t. I told him where I was picked up and dropped off and the nationality of the driver but he let me know that I hadn’t done it right and it was making it harder for him to do his job! Before I knew it I’m getting upset with this guy who starts getting upset with me. It was all unnecessary as far as I was concerned but par for the course since I had received the same treatment from the driver. My point to anyone reading this is: don’t pay a driver until you are out of the cab and they have completed their level of service. This will allow you to decide how much to tip them. I do not want to penalize a driver who «earns» it but I will no longer tip crappy service and I will not be hiring Orange Cab again, thankfully there are choices.

I needed a cab to pick up my car from the shop. I called ahead and asked for it to arrive at 6:00, as I would be arriving on the bus and it was freezing cold outside. When 6:00 came and went, I called the dispatch center several times to make sure it was on its way. The operator told me traffic was very bad and it would be there in two minutes. Twenty after six the cab arrived. The driver asked if I had been waiting and said he had just then received my call.
At the end of the ride I attempted to pay with a credit card. The van was only set up for cash, so the driver called his buddy who took my card number. When I received my bill I saw they charged me more than the meter had shown I owed.
Never again.

I’m a regular customer and this company has been wonderful for me.
Brian is a great local driver and have mentioned that I’ll be getting off work and need a cab at a specific time, and low and behold, before I even have a chance to call, he’s there! All other drivers I’ve had are great too, no surly cab drivers here.