Mobil1 Lube Express

Close to my house, willing to pick up and drop off. Helpful without being pushy. Good place to have your oil changed! Thank you!

I thought I’d give this place a chance if not for anything other than they are really close to my house. Let me just say that I am VERY familiar with my cars, I know the condition they are in, how much oil, and have done spark plug jobs, replace instrument cluster lights, etc.
I go in on a weekend morning, and they were friendly enough. My car had somewhere like 105K miles on it, and as usual, I don’t spring for more than the standard fare (base oil change). You should’ve seen the look on his face– and told me «with that kind of mileage, I would really recommend high mileage motor oil.» Now here comes the interesting part. They pull the car into the bay. He comes in a few minutes later telling me there is no oil in my car. I call him out on it immediately, because I checked it the morning before, and it was full. He tried to tell me how to check my oil, but what do I know about cars right? I also drive 60 miles a day at least so… I couldn’t believe their insistence on the fact that it didn’t have oil in it. Total lies. They really wanted to sell me their «engine flush» though… What I wanted to tell them is I drive the dang car everyday, I can tell if ANYTHING is wrong just by the way it drives.
The only reason they get 2 stars is because they did vacuum the car, and at least they put the drain plug and oil cap back on right… No leaks afterwards. But they overfilled the coolant by a ridiculous amount, and it’s just no way to upsell by trying to convey a doom and gloom scenario to your customer.
This visit was back in August. Maybe they’ve changed? I don’t care enough to find out, once is enough.

I’ve been to Jiffy Lube, Grease Monkey, and Oil Can Henry’s, and they all pale in comparison to this particular Mobil1 Lube Express. The customer service is awesome and the prices aren’t too bad. You get what you pay for, by people who actually enjoy their jobs. Jiffy Lube has twice left my oil cap off after the oil change, and the people at Oil Can Henry’s drill you the whole way through the process. GO HERE!