Kennelly Keys Music

Decent selection. Knowledgeable, helpful staff. As a music teacher I’m here all the time to get books but often they wouldn’t have it on hand so I’ve started going to Lynwood because it’s a bigger store there. Otherwise I’ve never had a problem here.

I first stopped by a month ago to schedule guitar lessons for my wife. The staff was very knowledgeable and helpful.
Since then, I have picked up a couple of items here and there from them. Each time, they were very friendly and listened to the questions I had.
My wife has been enjoying her lessons there too. The instructors adjust the lessons to accommodate the student’s musical interests, and my wife really likes that.
If you are looking for a friendly place to start your music journey, this is a great place to start.

Although these guys have a huge guitar section, I’ve only ever been in for school band instrument rental and repair. They do a lot of both and are easy to work with. I have had 2 above & beyond customer service experiences–
1) at the start of a rental, the horn I ordered wasn’t available because it was the beginning of the school year. The manager substituted the next grade up rather than make me wait a week, no hassles.
2) horn needed repair 3 days before a concert with a normal 1 week turn-​around. I don’t know how, but it was done in time

Super awesome music store with a really cool staff, also a great selection of instruments

I have been a patron of Kennelly Keys since we first moved up to Snohomish county in 2008. I much prefer the personal feel of Kennelly Keys over the box store feel of the other guy. Not to mention they’re more about the music and the tools than about how you look while you do it. The staff is friendly and knowledgeable, and willing to help. I have personally purchased two guitars and a PA from them and I can’t be happier with the choices I’ve made. The one complaint that I have has to do with the free setup that comes with the purchase of a new guitar. The guys send the guitar off to the Lynnwood location for the setup, but the guy that does them over there is less than detail oriented. The Epiphone Les Paul I purchased was not set up very well when I got it back from them and the Godin 5^th Avenue Kingpin had to be sent to them twice to just get it to behave properly. The Everett location has qualified and competent guitar/​instrument techs on staff, I don’t understand why the new instruments need to be sent off site for the initial setup. All in all, they are a great group of people in a nice location. If they’d just do the Everett setups in Everett…

Only been playing the guitar for less than two years so I am not really up on all the serious guitar ‘lingo’. Went here and was treated well, even though the salesman clearly was a serious player. He was patient with me and, though I only bought guitar picks, treated me like a high-​roller.
I great contrast to the Guitar Center in Lynnwood which seems to look at the non-​hardcore as a waste of their time.