H & L Sports

I don’t know why I bother shopping around each time I need something for one of my youth sports teams. Time and time again I find myself back at H&L Sports for team jackets, etc.
Sure, their appearance is what I would call function as opposed to aesthetic but I’d rather them keep their prices where they are than to look fancy.
I’ve done 4 different orders with them, mostly team jackets. But they also took existing jerseys and added last names to the back — for only $ 5 a player. The last order they quoted a 7 – 10 day turnaround, and had it done in 4. They quote prices inclusive of sales tax, for easy reimbursement from families and I have routinely placed orders by phone and email so I have only had to drive up to Everett to pick up the finished product.
This is a great local run shop, focused on the product not the showcase.

Yes the other reviews are correct there set up as more of an industrial building where you can see everyone from the front door. My suggestion is have a front desk blocking off customers seeing all the other staff that do seem to have other jobs to do there for it defiantly does seem a bit like your being ignored when you walk in ! This is an easy fix that the owners should consider. As for teams and larger orders I had multiple little orders/​add on orders/​two different soccer teams but still all a bit of a smaller order for there norm as they do allot of entire school sports gears and probably not much of a profit for them with my teams however once you do get someone’s attention then they took very good care of me to make sure my soccer girls were all coordinating even with new girls last min on the roster ! So I do appreciate them as they took very good care of my two girls soccer teams and it was a very sporadic order ! So thanks to all of you who always have taken great care of my honeybadger girls and the value was hands down the best value and the best quality in printing and sweatshirts. The jerseys I ordered for adult girls where uni sex sizing so all were extremely big on my girls but that’s a lesson learned on unisex sizing for girls go down a size :)) thanks H&L for all the help! We love out sweatshirts and uniforms !

My family has always gone through h&l for letterman’s jackets, embroidering, ect. and don’t get me wrong they do a good job… But when it comes to costumer service they are horrible. I walked into h&l and no one greeted me, no «how can I help you?», «just one minute», I didn’t even get any eye contact until I finally spoke up and said something. As a business I feel that I completely rude and poor business! I recently took in a letterman’s jacket to have patches put on at least $ 200 worth and as i was explaining which patches i would like to have he denied me on almost all of them because of some BS reason he gave me his actual quote was «you will get made fun of for having it on there now, it isn’t cool» … With that being said they told me they would call me when what i could actually have put on is done which would be in about a week… A week went by then another week and another until I finally went in there and they didn’t even apologize, again poor business skills. The guys who work here are older gentlemen and I hate to say it but they probably aren’t making that much money to be acting like they are better than everyone else. So please guys, learn some better customer service! I won’t be back here, I refuse to give my business to rude, stuck up people. If you want business stop treating your customers poorly, you just lost a lot of money in patches/letterman’s jackets within my family/​friend! Hopefully these guys can pull their act together!