Autozone

My card was stolen. I went to the store and said that I had a credit balance but my card had been stolen. They said they couldn’t help me with that in the Everett, WA store, and that without the card I couldn’t access my credit balance by any other means. They gave me a new card and said to register it online. I’ve attempted to register the new card, which I’ve had now for a couple of weeks, and the website says my «membership can’t be verified.»
I signed up for a new account on
but there was no place to add my new card number. Apparently the
user account and the Autozonerewards user account are two different things?
I’m through with Autozone. I hate this sort of runaround! The IRS is easier and simpler to deal with than Autozone’s loyalty program.
PS: I attempted to enter this comment on their website when cancelling my
account to clue them in. The site gave an error and said «please enter a valid reason for cancelling your account.»
I cut the text out and replaced it with «you suck» and it that was apparently acceptable. They must be used to that remark, but aren’t capable of receiving constructive criticism. Go to a real auto parts store that doesn’t have this mickey mouse gimmick of a «rewards» program.