I never have ran into a more devestating day as I did today at the Oreck Store on Virginia St. The older gentleman was very rude to me. Wanted to charge me $ 25.00 for nothing. I have purchased 4 vacuum cleans at this store but no more! he ask me… Why did you bring your vacuum in if you didn’t want to pay me? I argued the point with him. he told me to never come back in the store again. moral to his story was… he needed $ 25.00…lol