Sunleaf Web

My business was solicited by Sunleaf Web Design to possibly do some web re-​design work for my business. Being that Sunleaf was located in Evanston, as is my business, and I like do business locally if I can, I returned their contact and set up a time to meet to discuss my website design needs. After spending considerable time with the president of the company communicating exactly what we were looking for, I was told I would have a proposal in just a few days. I put it out of my mind thinking I would continue our communication once the proposal arrived. About a month later, I thought, I did not get that proposal. So I sent the original account executive that had contacted me an email and asked for a status update on the project. No Response. A few days later, I sent an email to the president of the company to ask him for a status update. No Response. I had not called them back at this point because, when I had time to address this it was outside of business hours. Not getting any communication from them, I finally sent an email request through their website. Well, wouldn’t you know. I finally got a phone call back from the president saying that he had sent the proposal. (I searched my emails very thouroghly and did not find any email correspondence since the first solicitation and appointment conformation.) He also told me they changed their focus and essentially were not dealing with small beans clients like me, so too bad. Should we want to throw much more money their way then they would like to work with us. Please. Remember, they solicited ME. I spent considerable time with them. Even if they sent the proposal, (which I believe they did not do), why would they not do at least a follow up phone call to check to make sure I had looked at their proposal. And, if they sent the proposal, they were saying that at that point they wanted to move forward with the work. I personally think that they did not do the proposal because right after our meeting they had decided that we were too small beans for them. They waited for me to call or contact them so they would not have to do an about face after they said they were interesting in working with my business. If you solicit someone’s business and they in good faith want to try to work with you, even «if your focus changes» you should still finish what you started before your focus changed. All this comes down to a very poor and unprofessional way to do business. I wasted my time in the meeting and now I have to spend more time to shop for someone else to do the work for us. If I were you, I would not waste YOUR time with this company. Look for someone with the professionalism to communicate timely and honestly. Look for a company that will not play games and talk down to you after THEY SOLICITED your business.